Viewing all customer Discussions for:

39-253LB Encore Dual Arm Operator, Sill Mount

Hi, I am trying to replace these window cranks and covers with new white hardware . Having trouble finding a match . I believe they are Truth Maxim operator covers .

I need to replace 10 window crank handles on Gentek windows. Can you tell by the pictures I sent if one of your replacement handles will work for my situation.thanks Bob

I need to replace the hardware for casement window. The company that installed them is out of business. I need both left and right opening hardware.

Hello, the wheel/roller on the end of the arm is broken. Don't know if you can just get the wheel or if you have to purchase a whole new unit. The arm is about 9" in length and the channel on the window is about 14.5". Can you make a recommendation?

Do you have one?

HelloI have some old Bonneville casement windows that need hinges and operators replacedI need 8 hinges (see picture) and one set of left and right-hand operators for both operator types. By inside of elbow on notes I mean where the interior bend in the arm starts from the long end (not the gear end ... (cont.)

We are looking for this part for a casement, CO11-0704 thanks

I will send photos. Let me know what else you need. I believe it is a Truth Hardware Encore operator.

I have two PGT Windows (CA5540) that are not operating. It seems to be an issue with the operating mechanism (the "hinge" if you want to call it that).

hello! I am a homeowner. bought house 6 months ago. can't find stickers, etching or anything to identify window brand. numbers on hardware: 9D501 and 9DD00P. please help. THANK YOU!!

Hi there, Can you help me find a replacement window operator? The ID number on the back was 10309 08:08 A, and the one on the arm was 40110 C 3. Thank you, Magali

Looking to replace four Thermal-Gard Truth casement cranks. Can you please help me identify the replacement part number. Thank you.

Hello, I am in search of a replacement psrt for this assembly. How can I open the window to remove and replace broken parts? Best regards, Chris R

I have a casement window approx 46"X33"X3". The parts are rusted, broken. I need the following pieces: Pic #1: The crank operator housing is 5" in length; the gear of Crank Op w/ 2 extending arms, (1 straight, 1 bent at elbow), sits atop silver plate 5" long secured with screws 1.5" apart. Btm ... (cont.)

Hi I need a replacement part for my window. When I crank the crank it works fine until the very end where it just slips and won't close. There seems to be some teeth on the gear that are worn down that perhaps is leading to this slipping.

I have a casement window I was taking out to replace rotted wood and the window fell out of the frame bending all the brackets. The truth hardware has numbers. Here is what I can find. 31858 41012 However I can't seem to find everything I need. The metal sashes and the black plastic clips I need as ... (cont.)

The gear that controls open and closing my Milgard window is stripped out, can you recommend a replacement? Attached are photos of the gear, the screws and model number. If you need additional information let me know. Thanks!

I need to replace the hardware for this crank. The gears are stripped at and it will not pull the window closed. Having a hard time finding anything that matches because the handle is on the left hand side.

I'm trying to replace several of my casement window operators. It appears that Product Code: 39-438B may be the correct unit. The dimensions are the same as in your product description. I'm looking to purchase several right handed & left handed units, with some of the related items.Thanks for yo ... (cont.)

Miss/Sir, I need to replace two of these operators which are installed on the right hand side of the window if you are inside the house looking outside. I hope the rulers give you the needed dimensions, please let me know if you need more information. Thank you.