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39-032 EntryGard Dual Arm Operator

Model# 40372 8 7 L30841 20810

The mechanism is labeled Entry Guard - Truth #20544 The arm is approx 8.5" Long (Best I can measure) Can you identify and supply a part number so I can order it? Thanks, Dean

The cranks on several of my Biltbest casement window operators no longer crank the window in and have come out of the main body of the mechanism. I can play around with it and crank the window out, but not back in, because the crank just comes out of the gear. Please see attached photo. The width of ... (cont.)

I have a few windows where the operating arm (both a right and left) are not working (internal gears?) that need replacement. Based on the attached photos do you believe that your 39-031 /032 replacement parts would work? Many thanks ....MB 30842R

I need to order several right and left units but want to be sure to order the right ones, some of the part numbers on the old parts: 31538 30744 45273 Photos attached

I bought a house with missing window crank openers. My neighbor has the same windows (from the same builder) and took a couple of photos showing the mechanics and the opener. I took a photo showing the location (3 holes) on the inside lower corner of the window. No information on the name of the ... (cont.)

The operator for this window needs to be replaced. It will open the window, but no longer closes it. I've removed part of the window casing to expose it for these pictures. I am reluctant to completely remove it until I have a replacement as I'm not sure what would hold the window in place. It's a ... (cont.)

Part numbers I can see 40254 30710 30470LH the link arm is about 4 1/2 The longer arm is about 9 1/2 I need the mechanism, cranks and guards need both RH, LH. Also have windows that swing vertically. I think those are all LH. The numbers were the same as the ones that swing out I think ... (cont.)

I can open the window with the crank but can't close it. The window was installed around 1995 (previous owners). Please help me to identify the part. Entry Guard Truth is written on the longer arm.

I am looking for hardware replacement for several of my tharmal gard crank windows. Attached are three photos. I'm not sure which part has failed, so if you have a complete set that would be ideal. Sorry, I know I sent these before, but I think your reply went to my junk mail. I will provide a ... (cont.)

1st and 2nd pics show the part I need (with arrows). Last pic without arrows shows the part installed on a working window. Thanks!

Please refer to the photo(s) submitted - I believe I have the No. 20810 left hand crank, offset (4-7/16") down. This part has failed and I am looking to replace it. Thanks!

Hi, I have to replace this mechanism which I believe is the #39-032 and just want to be sure the cover and handle I have will still work. Also, do you know why that wood is pulling away just to the right of the handle? Thanks, Terry

Hi As per the attached picture I need to replace the entire crank system for my casement windows. I have 6 to replace. Do you have ones similar to these. Thank you Jo Ann

I have four of these Thermal gard cranks. The windows have double latches which open simultaneously (if that helps you identify the brand) All of the cranks are in need of replacement for one reason or another. My guess is 25 years old?

need to find a replacement one

Hi I have a bay window that has a broken crank on the right side of the window. The pictures I attached are from the working side. I'm not sure what I need for parts to fix it. Do I need the entire crank + assembly? Any help would be appreciated! Thanks, Jeff

Hello, I have two windows were the handle cranks until locks up or - in the opposite direction - cranks off. Looking to replace or repair. Appreciate the help!!!

The crank has fallen off and just turns. The part is by TRUTH and says Made in the USA. Pictures attached. Do I need to replace the whole operating mechanism? Thank you.

Hello, We need to replace 2 window cranks. One is a left side crank and the other is a right side crank. There are not a lot of markings, however Del Mar is inscribed on one of the parts, and there is a number 31538A on the arm of the right side window crank. We moved into our house 5 years ago and ... (cont.)