Viewing all customer Discussions for:
Door & Window

Professional NEBRASKA
Apr 30, 2024
Professional from NEBRASKA
Apr 30, 2024
Do you sell this glazing bead
I am looking for this specific glazing bead. it is from an ANSI / AAMA 101-85 SERIES C-910 stationary window. Any help would be greatly appreciated.
Home Owner Philadelphia
Apr 30, 2024
Home Owner from Philadelphia
Apr 30, 2024
screen corner
The existing corner has markings 3/8 026S
Handy Person Chicago, Illinois
Apr 30, 2024
Handy Person from Chicago, Illinois
Apr 30, 2024
balancer for double hung windows
The double-hung windows in the kitchen have coil balancers that failed because the coil ripped.The coil is cut as shown in the attached picture, and I would like to purchase the same component. Could you please provide the product name? Thank you.Chris
Home Owner Massachusetts
Apr 30, 2024
Home Owner from Massachusetts
Apr 30, 2024
Pivot bar
This is the only piece I could retrieve the whole piece has 2 screw holes and best i can tell is approx the same length as this piece
Contractor Philadelphia
Apr 30, 2024
Contractor from Philadelphia
Apr 30, 2024
Was looking for these parts on your website
They are wedge shaped pivots. I found some similar on your website and ordered them, but if you have the exact ones that would be even better.
Contractor New Jersey?
Apr 30, 2024
Contractor from New Jersey?
Apr 30, 2024
I describe the part to one of your texts. She told me it was a rib balance, so I looked at the picture. She told me to look at and it is not the same so I will send you pictures that I have the only s
I am sending you pictures of the sash so you could see the type of shoe that it had to fit into the rib balance, and a picture of the rib balance The only stamping was the 24 each day and the red bounce was 3/8 of an inch on the face of the channel
Quick Learner
Apr 30, 2024
Quick Learner
Apr 30, 2024
Do you have parts for Pella casement windows?
Not sure what I need. The wind blew the window wide open and now it doesn't work right. I think part of the mechanics near the handle broke.
Home Owner Portland, Oregon
Apr 30, 2024
Home Owner from Portland, Oregon
Apr 30, 2024
Cole Sewel Screen Door Part
Customer Serice,I am looking for a Cole Sewell Storm door replacement part for my front door screen and back door screen. Attached are some pictures of the part. I would prefer a nickel finish or something that will not rust.I appreciate your help.Thank you,Heidi
Home Owner Ocean Shores, WA
Apr 30, 2024
Home Owner from Ocean Shores, WA
Apr 30, 2024
Latch cover for Gem-Ply sliding window
I have Gem-Ply sliding windows, and one of them is missing a decorative trim piece on the latch handle. I've included pics of the tag (which I think has the model number) and of latches with and without the trim. I contacted Gem-Ply, and they suggested I ask you folks.
Home Owner Brockville, ON
Apr 30, 2024
Home Owner from Brockville, ON
Apr 30, 2024
Retainer for storm door (glass and screen)
We are hoping to find replacement retainers for our full glass/screen storm door.
Home Owner Justin, Texas
Apr 30, 2024
Home Owner from Justin, Texas
Apr 30, 2024
window spring replacement
I need to replace this broken part and I don't know what to order.
Quick Learner Connecticut
Apr 30, 2024
Quick Learner from Connecticut
Apr 30, 2024
Pivot shoe
I am not finding any markings on the windows or parts, the spiral balance is 5/8" x 23" in length. The windows do tilt in, as you can see a couple of pieces fell out. Can you please help me identify a replacement part.Thanks for your helpChester
+2
Professional Philadelphia, Pa
Apr 30, 2024
Professional from Philadelphia, Pa
Apr 30, 2024
Window block and tackle
The channel is 14"l long x 9/16" wide x 1 1/8" deep
+1
Home Owner Massachusetts
Apr 30, 2024
Home Owner from Massachusetts
Apr 30, 2024
Coil Balance
How would I determine the correct coil? 4, 6 or 8 pounds. The coil I have has been broken.Doe it have anything to do with the weight of the window?Thank you!Steve
Home Owner Westmont, IL
Apr 30, 2024
Home Owner from Westmont, IL
Apr 30, 2024
Loewen window broken parts
Can you advise if you have replacement parts for double hung loewen windows as shown in the attached photos?
Handy Person USA
Apr 30, 2024
Handy Person from USA
Apr 30, 2024
PRF Glass Solutions / Need this part
Need 2 left and 2 rights . This tandem rod for casement window is 39 inches long and work with your lock 38-090Thank YouFrank
+1
Professional St. Johnsbury
Apr 30, 2024
Professional from St. Johnsbury
Apr 30, 2024
Corner Key
Can you identify this corner key for us? We also need to know it's twin on the opposite side.
Home Owner Westville, NJ
Apr 30, 2024
Home Owner from Westville, NJ
Apr 30, 2024
Weatherstripping for my casement windows
Hello, I need new replacement weatherstripping for my casement windows on either side of my bay window, which is 17 years old. I have photographs of what I need, but I am having trouble identifying them on your site.
+7
Home Owner 11946
Apr 30, 2024
Home Owner from 11946
Apr 30, 2024
Repair old windows
Window is very difficult to open/close. Would like to replace this liner and/or springs with something newer. Worried i will damage the liner if i try to remove so i don't have part number or manufacturer. Can you tell me what would be a good replacement for this?
Home Owner San Luis Obispo, CA
Apr 30, 2024
Home Owner from San Luis Obispo, CA
Apr 30, 2024
Knob
Hi, I'm looking to replace the latch knob which broke a part. I've included three pictures, one of the latch with the broken knob, another two of a good, close up and little further back. Let me know my options. Thank you. Ron