Viewing all customer Discussions for:
Door & Window
Handy Person
Toledo OH
Oct 5, 2026
Handy Person from Toledo OH
Oct 5, 2026
Parts for a patio door handle and lockset
When you try and turn to lock or unlock, the hook in the lock set mechanism won't extend out or retract properly. The handle was already taken off the door before I took a picture of it installed.
Home Owner
Steamboat Springs, Col...
Oct 5, 2026
Home Owner from Steamboat Springs, Colorado
Oct 5, 2026
New Window Operator?
The crank mechanism does not fully close the window rendering it very difficult, if not impossible, to engage to window locks. It could be that the worm screw is worn from years of attempting to "muscle" the window closed. The manufacturer is Truth. The number is 40942 appears on one of the parts ... (cont.)
Quick Learner
Webster, NY (near Roch...
Oct 5, 2026
Quick Learner from Webster, NY (near Rochester, NY)
Oct 5, 2026
Spring balances, Manufacturer unknown, not marked
These are vinyl windows with no brand name I can find.
Professional
Charleston, SC
Oct 5, 2026
Professional from Charleston, SC
Oct 5, 2026
I am trying to identify a window from the hardware
I hope you can help me. I have a picture of a distinctive double hung lock. I am trying to use this to identify the product and order parts. I attached a picture. I hopw you can help.
Home Owner
Mahopac NY
Oct 5, 2026
Home Owner from Mahopac NY
Oct 5, 2026
Need part number
Hi, Need the right part numbers for parts showing in the pictures. Thank you,
Quick Learner
Oct 5, 2026
Quick Learner
Oct 5, 2026
Quick Learner
Vernon Hills IL
Oct 5, 2026
Quick Learner from Vernon Hills IL
Oct 5, 2026
Casement Window operator
Casement Window operator was broken
Quick Learner
Great Barrington MA
Oct 5, 2026
Quick Learner from Great Barrington MA
Oct 5, 2026
Window crank
To whom it may concern, I am hoping to replace this window crank.thanks!Christian
Quick Learner
Munster, Indiana
Oct 5, 2026
Quick Learner from Munster, Indiana
Oct 5, 2026
Pivot Bar
I'm looking for replacement pivot bars possibly for climate guard windows.
Quick Learner
Oct 5, 2026
Quick Learner
Oct 5, 2026
Balance Shoe
I am trying to purchase one or two coil balance shoes for my windows. I've taken as many pictures as I can, attached. Would you let me know which one to purchase?I do not see a way to remove these shoes my windows except prying them out with a screwdriver. Is there something I'm missing? I don't s ... (cont.)
Quick Learner
Oct 5, 2026
Quick Learner
Oct 5, 2026
identifying two window parts
Hello, Do you have this Thank you
Quick Learner
Oct 5, 2026
Quick Learner
Oct 5, 2026
Broken Window Part
I am looking for the part so that we can repair a window. Any help would be appreciated. Thank you
Landlord
Kokomo Indiana
Oct 5, 2026
Landlord from Kokomo Indiana
Oct 5, 2026
Broken piece
I need to replace this broken piece.
Quick Learner
United States
Oct 5, 2026
Quick Learner from United States
Oct 5, 2026
Need Window Lock
Hello,I need two window latches for a Clayton Window 700 Series Vinyl Low E. See attached photos. How can I get them? Please advise.The center to center on the mounting screws is 2 1/4 ". The overall lock is 3".Respectfully Yours
Quick Learner
Oct 5, 2026
Quick Learner
Oct 5, 2026
Help finding bottom pivot
I am interested in what bottom pivot do I need to fit with the enclosed bottom bracket
Quick Learner
Illiniis
Oct 5, 2026
Quick Learner from Illiniis
Oct 5, 2026
Need help
I need to know what the white part is and how to replace please
Home Owner
West Virginia
Oct 5, 2026
Home Owner from West Virginia
Oct 5, 2026
Window parts
I need help with replacing parts to put the lower sash of the window back in place. Can you tell me if I can still use those same parts or which parts to replace them with? Also I need help with what coils I need to, their the triple coil ones that go together and have the cover over them ... (cont.)
Quick Learner
Oct 5, 2026
Quick Learner
Oct 5, 2026
need help
I need the seires S795-38 option: 38E with the 15-198 attachment clip
Quick Learner
Indianapolis
Oct 5, 2026
Quick Learner from Indianapolis
Oct 5, 2026
These are hard metal pieces that clip the screen in place
There is no identifying information on them or the screens or even my windows. Can't thank you enough for my last purchase from you. I was actually able to completely fix the window shoe and boot so the window works seamlessly right now. That was a real godsend to me.