Viewing all customer Discussions for:
Door & Window

Home Owner Houston, Texas
May 2, 2023
Home Owner from Houston, Texas
May 2, 2023
Need help for maintenance service of patio sliding glass
Hello, I need service for the patio sliding doors of my townhome. The inner space of double pane glass has got foggy and some stains have developed on the inner part of the glass door. Also the rollers need to be replaced. Would you please help me find service in my area? I live in Houston Texas a ... (cont.)
Quick Learner Albany, NY
May 2, 2023
Quick Learner from Albany, NY
May 2, 2023
Need to Replace Mortice Latch
Holes are 4" on center which I cannot find anywhere.
Home Owner Brainerd
May 2, 2023
Home Owner from Brainerd
May 2, 2023
Window piece
I've been told that the windows in my house are these: SOWIN model #GSH4062 and GSH3636. I can't remember what these are called but I'm keep trying to find the name of it.
Quick Learner Redding, CA
May 2, 2023
Quick Learner from Redding, CA
May 2, 2023
25 5 Stamp Balances
Need some balances for windows. Stamp 25 5 EU CMC 2 . 26 inch length metal frame.
+2
Home Owner Morton Grove, IL
May 2, 2023
Home Owner from Morton Grove, IL
May 2, 2023
Pella storm door
I have a Pella storm door Model 5031 (front door) and a Model 5030 (side door) and both have the PH6 brass oval exterior knob -- all purchased in 2001. This is not a keyed lock storm door but rather an interior twist latch that I do like. On one door the interior handle fell off in my hand and on t ... (cont.)
Home Owner Rathdrum, Idaho
May 2, 2023
Home Owner from Rathdrum, Idaho
May 2, 2023
Replacement Window Balance Identification
Alpine windows, non-tilt, 1/2 inch channel balance, pictures attached.-Clayton
+2
Quick Learner Freeport, NY
May 2, 2023
Quick Learner from Freeport, NY
May 2, 2023
shoe from "Medallion" Brand windows
Can you tell me if you carry this exact shoe or an equivalent part that would fit?
Home Owner Columbia, MD
May 2, 2023
Home Owner from Columbia, MD
May 2, 2023
Foot bolt and inside knob for Pella 3 Panel Sliding Door
I am looking for two things: The knob to lock the sliding door from the inside and the female part to the foot bolt lock. See pictures.Thank you,Allen
Quick Learner Indiana
May 2, 2023
Quick Learner from Indiana
May 2, 2023
82-086 key lock hard to turn
I just replaced my patio door handle with 82-086. Everything went smoothly. The only issue I'm having is the outside key / lock is difficult to turn. What could be causing this and how can I fix it? The inside lever works smoothly.Thank you Beata
Quick Learner
May 2, 2023
Quick Learner
May 2, 2023
single hung counter weight clips
I'm looking to see if I can buy more of these clips. May house is 15 years old, and they are breaking more and more. any idea who build these windows so I can get replacements.
+1
Quick Learner Oregon
May 2, 2023
Quick Learner from Oregon
May 2, 2023
crank arm w/ shoe
looking for this I found part #39341 but I need to shoe too
Quick Learner Crofton
May 2, 2023
Quick Learner from Crofton
May 2, 2023
Pivot Bar
Hello We are looking for this part. I have it next to your 26-412 but it's a little too short. Any idea? Thank you!
Quick Learner palm coast
May 2, 2023
Quick Learner from palm coast
May 2, 2023
nami ansi/aama 101-93 code nua spec dh-r40 series 900 mst 4565
Hi, This is what was on window, we need to replace the channel balance. nami ansi/aama 101-93 code nua spec dh-r40 series 900 mst 4565 We think we need 17" series 350 with 19-002 top attached and 15-004 shoe attachment. We don't know what sash option to choose. Thanks, Mike
Quick Learner
May 2, 2023
Quick Learner
May 2, 2023
Window balance inquiry
I Need winndow channel balance
+1
Quick Learner Elk Rapids, Michigan
May 2, 2023
Quick Learner from Elk Rapids, Michigan
May 2, 2023
semco locking latch
the plastic part that the lever moves has broken.
Quick Learner
May 2, 2023
Quick Learner
May 2, 2023
Balance (Milestone 1000 single hung)
Hi, I need help to correctly identify a balance please. It is stamped 28C and is 28". The pictures will show the ends. The sash weight is 20 lbs.
+2
Quick Learner USA
May 2, 2023
Quick Learner from USA
May 2, 2023
Window
Good afternoon, I spoke with someone last week about my window troubles and looking for some help. Haven't been able to open the window for years and it's time to fix it. I'm very handy around the house and will fix them myself if able. Thanks in advance
+7
Home Owner Palatine Illinois
May 2, 2023
Home Owner from Palatine Illinois
May 2, 2023
Tilt spiral balance question
I've lived in my home for 5 years. The previously installed double hung tilt windows have never opened or closed up and down easily. I tried cleaning and lubricating with no luck. Each sash weighs 19.8 lbs. currently installed tilt balance spirals are 5/8" x 25" with BLACK tips. Seems those are for ... (cont.)
+2
Handy Person Fenton, Missouri
May 2, 2023
Handy Person from Fenton, Missouri
May 2, 2023
In need of help
I have attached 5 photos. The window itself weighs 12 pounds. If you could help me identify the parts, I would appreciate it. I am a handy homeowner.
+5
Quick Learner ?
May 2, 2023
Quick Learner from ?
May 2, 2023
Window lifters
20" long 19 5 ES Caldwell written on the side