Viewing all customer Discussions for:

Door & Window

I need help identifying which replacement channel balances I need for my window. Thank you!

I believe this is the correct replacement. The measurements match just wa t to be sure before ordering thanx

Hello,Wondering if you guys could help us with the hardware attached (see pictures). It says Truth and number in the corner is 31253.Please let me know if it's available and the lead time.Thank you

Cannot find a part of this size. Especially the screw hole size. Please help!

Hello. I am in need of a window balance. The part is 38" long as can be seen in the pictures. The windows are original windows from when I bought the house. Hopefully you can help me and you have the part in stock. Thanks

Looking for replacement part - specifically the plastic piece in the attached photo.

Hi, I need a few latches for my storm windows. I don't know the brand nor the age. I am the second owner of this house and I've been here 18 years. The house was built in 1966. I've attached a picture of a good one so you can see. Please let me know if you carry this part. Thank you in advance ... (cont.)

Please note the angle of the mounting screw, indicated by arrow in ..389 of the pix. This seems critical and has proven hard to find.

Truth 40055 left hand

I am looking for a mortise lock that matches this that will fit into a Pella door. The handle is fine but the mortise isn't working.

Can this handle replace existing handle on 39-031 and 39-032 dual arm operators? Bob

I have no idea who makes these windows but this is the clip I need to hold the top of the window screen in place. Any info you have on the manufacturer would be helpful as I also have a window I need help on to repair. Thank you

Hi need help in identifying where I can buy this handle. It looks like 10in from top to bottom. My lever broke on it and the locking seems to be getting jammed up so I just want to replace. Thank you.

I need a set of rollers for my glass sliding patio door. There are no numbers or markings of any kind. I have no idea of brand of the doors. I know they are old doors. Picture 38 and 37 show the shape of what slides into the bottom rail. All of the roller is concealed in the bottom rail except ... (cont.)

Good evening team, Please help me choose the correct channel balance. I've included pictures. The metal channel measures 21 5/8". The stamping on the side is 21 3. Thanks!

Hello, I have a Simonton Double Hung window and about a month ago we heard a loud snap and then the sash would not work smoothly like before. I saw a video on your website that demonstrated how to replace a balance assy. Looking at my two attached photos (the first photo is the upper and the sec ... (cont.)

Hi, I need to replace the side balance for a non tilting single hung window. The part number for the Jeld-Wen side balance is 20-3 (a 20 in. part). I'm having a hard time identifying one of your that would match this part with the same tension. Can you let me know which one of your would be a close ... (cont.)

Hi There, what type or rollers are these? Thanks, Robert

Please help in need to pass inspection.

Hi there. I need to identify and order 2 of these balances. I will also need to order 6 of the top plastic pieces, 6 of the bottom pieces and the steel rivets to install them to fix other windows in the house.