Viewing all customer Discussions for:
Door & Window
Handy Person
Bethlehem, PA
Dec 12, 2018
Handy Person from Bethlehem, PA
Dec 12, 2018
Replacement Lock/Latch for Sliding Door
Good Afternoon, I have a PSII Sliding Door and the latch on the lock snapped off. I couldn't find the same part on your website. I've included a link to the part that I found that looks most similar. Can you please provide me with the accurate replacement part for this door? I've included a pict ... (cont.)
Quick Learner
Tampa, FL
Dec 12, 2018
Quick Learner from Tampa, FL
Dec 12, 2018
Window wont move
Window will not move freely. Looks like sash is missing or some part that allows free movement. I took some pictures of the window hoping you are able to assist and guide me in the right direction. If necessary, I can call and discuss.
Quick Learner
Michigan
Dec 12, 2018
Quick Learner from Michigan
Dec 12, 2018
What is the 82-055K Plastic Piece Used For?
Hi, I'm replacing an old Acorn handle. I received an 82-055K, there is a plastic piece in the package. What is that used for? Also, what holds the key cylinder in place, I'm assuming when it's screwed together the latching mechanism will push against it keeping it tight in the hole on the outside h ... (cont.)
Handy Person
Kailua Hawaii
Dec 12, 2018
Handy Person from Kailua Hawaii
Dec 12, 2018
Have to replace CertainTeed window springs
Hi. I am trying to replace the window springs on two windows. The metal springs do not appear to have and numbers but the spring covers are stamped H65 32/3M on one and H6 34/5M on the other. Can you help me order the correct parts?Thank you.Kyle
Quick Learner
Texas
Dec 12, 2018
Quick Learner from Texas
Dec 12, 2018
Trying to replace Pivot Shoe and Latches for Window
First, sorry so dirty in the pics. Trying to repair rent house windows. The latches are broken and the shoe is stuck in the bottom of the one. The only marking I can find on the window is PRISM. The best I can measure the latches are 2.5" by a hair under .75"
Quick Learner
Dec 12, 2018
Quick Learner
Dec 12, 2018
Anderson gliding inside screen door pull
I have ordered two different door pulls for my Anderson gliding screen door, they are bigger than the original and do not lock as good. I contacted Anderson and they said they no longer carry this part for my 1988 door. I need it in the stone color and my handle is 3 1/8".....the new pulls are 3 5 ... (cont.)
Home Owner
Sturbridge, Ma.
Dec 12, 2018
Home Owner from Sturbridge, Ma.
Dec 12, 2018
replacement for Truth 31503 Entrygard
Seeking replacement for Truth 31503 EntrygardYour webpage did not allow me to upload my pictures. Is there another way to send to you?Gerry
Quick Learner
Ca
Dec 12, 2018
Quick Learner from Ca
Dec 12, 2018
I see no markings on this Window Lock
The holes seem to be 2" apart and front to center about 7/16"
Contractor
Santa Fe, NM
Dec 12, 2018
Contractor from Santa Fe, NM
Dec 12, 2018
This is an Eagle casement from around 2007. Can you identify it? Thanks.
Please see if you can identify this crank. Thanks Lamar
Home Owner
Annandale NJ
Dec 12, 2018
Home Owner from Annandale NJ
Dec 12, 2018
Trying to ID Andersen Window Balances
Need to replace 2 sets Anderson Narroline double-hung windows sash balances. The numbers are 1600-17 and then 1-13? then BU35 then 8 92. House was built in 1992. Thanks for your help.
Quick Learner
San Diego
Dec 12, 2018
Quick Learner from San Diego
Dec 12, 2018
Two spring coil cover and coils for double hung window
We ordered parts S165-4 (Coil Balance) and 15-111 (Pivot Shoe) to repair a double hung window. We also need a coil balance cover and potentially a different coil balance. The broken coils seem to be thicker (1/2") than the one we purchased and the end slot is in a different place on the broken coils ... (cont.)
Handy Person
Ashburn, VA
Dec 12, 2018
Handy Person from Ashburn, VA
Dec 12, 2018
Need replacement Coil Spring & Shoe
I need to replace the part that keeps the window from falling down on both sides
Quick Learner
Dec 12, 2018
Quick Learner
Dec 12, 2018
Seeking replacement Caradco Window Crank
I'm looking for a new window crank.
Contractor
WEST PALM BEACH FLORID...
Dec 12, 2018
Contractor from WEST PALM BEACH FLORIDA
Dec 12, 2018
Need Help Identifying Replacement Hinges & Closer
i'M LOOKING FOR REPLACEMENT HINGES AND DOOR CLOSER i DONT HAVE THE MAKE AND MODEL BUT NOTICED THAT THE BOTTOM HINGE HAVE NO SCREWES TO THE JANB ONLY TO THE THRESHOLD.
Home Owner
Woodbridge VA
Dec 12, 2018
Home Owner from Woodbridge VA
Dec 12, 2018
Sliding Patio Door lock
This lock needs replacement, looking on your website I think a replacement lock may be lock number 82-002. The handle is still in good shape and can be re-used, will it fit on this lock, if not do you have a complete lock with handle. The color of the existing lock is black. Please advise. Thanks. ... (cont.)
Quick Learner
Alpena mi
Dec 12, 2018
Quick Learner from Alpena mi
Dec 12, 2018
Require a replacement latch
The mechanism no longer engages and opens the latch wheb either of the 2 square holes are used. What are my options.
Home Owner
Austin TX
Dec 12, 2018
Home Owner from Austin TX
Dec 12, 2018
Need replacement for these balances
The spiral balance of my window is broken and needs to be replaced. The spiral balance is 29 inches long and 3/8 inches in diameter. The color of the needle tip is not clear. The window size is 30 inches wide and 46 inches wide (the weight of the window is not known). Now send the photo of the windo ... (cont.)
Quick Learner
Brooksville FL
Dec 12, 2018
Quick Learner from Brooksville FL
Dec 12, 2018
Top Sash Guide Identification
Can't quite get this to match any parts in you catalog but all my parts are seriously oxidized and broken. Hard to get good dimensions. "PGT" is on sash lock but the PGT guide in your listing, 18-015 is not a dimensional match as far as I can tell. Just moved into home. all windows need rebuilding ... (cont.)
Home Owner
Indiana
Dec 12, 2018
Home Owner from Indiana
Dec 12, 2018
Looking for Storm door Mortise latch
Needing to find the total assembly for 1 of my my TRU-VOLT Security Storm doors. The picture of latched handle is my other working door and need the same color if possible and the unassembled parts are what I am looking for. Thanks
Quick Learner
Loveland CO
Dec 12, 2018
Quick Learner from Loveland CO
Dec 12, 2018
Alimax window lock Replacement
Metal moving part that slides in place to lock window is wobbly and doesn't latch into place when lock if fully tightened into window casing. Part is marked A-S 9018 94 2 Thank you!