Viewing all customer Discussions for:
Door & Window

Quick Learner freehold nj
Dec 12, 2018
Quick Learner from freehold nj
Dec 12, 2018
Need Parts for Crystal 100 Series Windows
I need pivot bars, spiral balances, tilt latches, balance covers and weather stripping, chimney blocks, balance covers for this series windows. Also the shoe that sits at the bottom of the balance mechanism.
Professional Tucson, Arizona
Dec 11, 2018
Professional from Tucson, Arizona
Dec 11, 2018
Glazing bead ID
Looking for the following bead
Quick Learner Florida
Dec 11, 2018
Quick Learner from Florida
Dec 11, 2018
Replacing Window Parts. Where do I start?
Our windows need parts/repair. Hoping to do this ourselves. Please advise all parts you think needed to make them like new again. I know we definitely need the spring rods and sash cams. Thanks in advance for your assistance. SH 7500 lawson windows
Quick Learner So. Calif
Dec 11, 2018
Quick Learner from So. Calif
Dec 11, 2018
How to remove and replace operating unit in a wood casing
I have a unit with the operating handle broken off. How do I remove and replace without damaging the wood casement. The inside of the unit has the cover plate at the handle that looks to be one piece and not removable. The outside operating arms seem to be permanently attached to each other. If I cu ... (cont.)
Quick Learner Washington
Dec 11, 2018
Quick Learner from Washington
Dec 11, 2018
Im trying to find the right window balancer
Im trying to find the right replacement for our Milgard windows. I always seem to get the wrong strength or size. I have a channel balance that says "26 5 HP CALDWELL" and is 27" long before either of the clips.
Quick Learner San Diego
Dec 11, 2018
Quick Learner from San Diego
Dec 11, 2018
82-081 keyed handleset will not turn lock
Hi, after some research, I purchased the 82-081 keyed handleset but the flat piece of metal that is supposed to turn the lock does not engage the square drive that the lock has. Do I need another part?
Quick Learner ohio
Dec 11, 2018
Quick Learner from ohio
Dec 11, 2018
Sugarcreek Industries Aluminum Storm door hand set
Can you please let me know if you stock the replacement handset for this storm door handle?
Handy Person Clayton, GA
Dec 11, 2018
Handy Person from Clayton, GA
Dec 11, 2018
black gasket that slides in the metal frame of casment window
measurements are about 1/2inch for the long side and 1/4inch on the short side, it has 2 "channels" running down the side. I have 3 casement windows that need replacing that are 5 ft tall and 3ft wide and 2 windows that are 5ft tall and 3ft wide no brands or name that I could find ... (cont.)
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Professional Queen Creek, Az
Dec 11, 2018
Professional from Queen Creek, Az
Dec 11, 2018
Looking for storm door window latch
Looking for 2 sets. I set has the name Keller on it.
Quick Learner virginia
Dec 11, 2018
Quick Learner from virginia
Dec 11, 2018
ID Manufacture of Double Hung Window?
Customer called looking for the manufacturor of his window. Wood, double hung, original to the house 1989. Serial number on glass is a29588x26c1. Needs on sash (no) and other parts (locks, releases etc.) Any one know made this window back then?
Home Owner Lawrenceville, GA
Dec 11, 2018
Home Owner from Lawrenceville, GA
Dec 11, 2018
Need to replace Block & Tackle Channel Balances
I am a home owner/ handyman.I have a Duplex with old aluminum windows and I would like to replace all block & tackle channel balances I have 9 windows with 2430 channels and 3 windows with 2830 channels , so I need 2430=18 pieces and 2830= 6 pieces. As you can see in the pictures the top and the sho ... (cont.)
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Quick Learner Woodland wa
Dec 11, 2018
Quick Learner from Woodland wa
Dec 11, 2018
I need to replace two balances...
I have two with numbering on the side that reads 2040 17 and another one that reads 2640 21. I need to know what will replace these. Thank you, Barbara
Quick Learner Lakeside ca.
Dec 11, 2018
Quick Learner from Lakeside ca.
Dec 11, 2018
1/2" Winged channel ballance
Metal measuring 25 5/8. top guide measures 1 1/4 length x 15/16 width. Bottom guide measures 1 1/4 length x15/16 width. Markings appear in photo I was hoping to have an expert review these measurements and recommended the correct channel ballances since all lengths on the order section seemed to be ... (cont.)
Quick Learner Seattle Wa
Dec 11, 2018
Quick Learner from Seattle Wa
Dec 11, 2018
IDENTIFY SGD HANDLE
I am trying to identify this Sliding Glass Door Handle, find out where available, my customer said it was certainteed from 2003 and is almond color, any ideas as to where or if I can get this for him anymore? If not is there a replacement that would bolt right on in its place? Thanks ... (cont.)
Quick Learner Naples Florida
Dec 11, 2018
Quick Learner from Naples Florida
Dec 11, 2018
Mortise Lock is Locked and Stuck
I have one of these double mortise locks that will not unlock it won't turn either way it's just stuck how do I get it open
Quick Learner Staten Island, NY
Dec 11, 2018
Quick Learner from Staten Island, NY
Dec 11, 2018
What is broken on casement lock
Was wondering if you could help me with a problem. My customer has 2 broken casement window locks. I can't determine what's broke cause there are no other similar windows. I took pics of the pieces. Once u see them I think you might be able to see what's missing. My hunch is it's on the latch mecha ... (cont.)
Quick Learner Fishers, IN
Dec 11, 2018
Quick Learner from Fishers, IN
Dec 11, 2018
ID 3 parts of the mechanism that holds up the window
1. double-wheel pulley (4813, 4812, 4800) that attaches to the spring (4803). Spring is fine 2. square bar (4813 and 4812)on bottom of the window that keeps bottom of window in the track and rotates the window-lift lock. broken at the hole where the screw holds in place. 3. window-lift lock (1/2 c ... (cont.)
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Quick Learner usa
Dec 11, 2018
Quick Learner from usa
Dec 11, 2018
Pivot bar search
Looking for a pivot bar. It's 2 3/4 in length w 1/2 sticking out. The screw hole is 2 1/4. Thanks
Home Owner Spotsylvania VA
Dec 11, 2018
Home Owner from Spotsylvania VA
Dec 11, 2018
Replacing Pella Storm Door Handle
Need handle and latch replacement
Quick Learner Orange. Ca
Dec 11, 2018
Quick Learner from Orange. Ca
Dec 11, 2018
Need replacement handle for sliding patio door
My door is 1 1/2 inches thick. The screws are 4 5/16 inches apart. I also showed a picture of the lock. The interior handle broke off at the bottom. I'm having a heck of a time finding a handle replacement. Would you please help?
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