Viewing all customer Discussions for:
Door & Window

Home Owner Prescott AZ
Jul 6, 2018
Home Owner from Prescott AZ
Jul 6, 2018
Window screen corner
Dimensions are 3/8" by 1/2". First photo (from left) is the back side of broken corner. The second is broken corner on its side. The third shows the front. Last photo shows the corner installed and unbroken.Thank you for your time and help.George
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Home Owner Honolulu
Jul 6, 2018
Home Owner from Honolulu
Jul 6, 2018
Window balance spring
The Id number is 29c BSI (sideways) PB There is no identifying mark on the window frame or etched in glass in corner. On the window lock it has the letters IWC. The window size is 43,5" x 29" single hung window. It weighs 25.2 lbs. These windows were installed during construction of a condomini ... (cont.)
+2
Home Owner Fishkill NY
Jul 6, 2018
Home Owner from Fishkill NY
Jul 6, 2018
Window Slides Down
Window will not stay up slides down
Quick Learner USA
Jul 6, 2018
Quick Learner from USA
Jul 6, 2018
Pivot bar
Need to replace this piece. Approximate 1?long 1/4 wide. Windows tilt out from this section & location is bottom of window
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Quick Learner
Jul 6, 2018
Quick Learner
Jul 6, 2018
Replacing patio door lock and lever
a set of door lock (lock, stopper, lever) is missing. Two photos took from a different sliding door, presumably the same size. What will be the replacing parts.
Quick Learner Florence, MT
Jul 6, 2018
Quick Learner from Florence, MT
Jul 6, 2018
Channel balances
Structure is 15 years old. Channel balances are starting to come free of the single hung windows. I need to repair or replace 8 pairs. Bottom piece measures 15/15 between wings and is 1 3/32 front to back. The mystery is why the balances keep coming free from the windows. Most of the time, I do not ... (cont.)
Professional
Jul 6, 2018
Professional
Jul 6, 2018
Semco double hung tilt
I need shoes and balances
Handy Person Lyon mountain ny
Jul 6, 2018
Handy Person from Lyon mountain ny
Jul 6, 2018
Internal Lock for Sliding Glass Door
Our wooden sliding glass door won't lock any longer so we took it apart and are looking to replace it . We hope you can help.
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Handy Person Seattle WA
Jul 6, 2018
Handy Person from Seattle WA
Jul 6, 2018
Corner key for window screen
I need to find replacement corner key for my window screen. When I measure the existing ones they are 7/16" wide and 3/4" square. Please advise. Thanks.
Quick Learner Seattle WA
Jul 6, 2018
Quick Learner from Seattle WA
Jul 6, 2018
Balance for Milgard window
I need a 24" replacement balance for a Milgard double hung window. The label on the existing balance says "23 4 LS CALDWELL" Does that give any indications of the type?
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Quick Learner Fort Lauderdale, FL
Jul 6, 2018
Quick Learner from Fort Lauderdale, FL
Jul 6, 2018
Seems like a series 377
Seems like a series 377. But the metal (not counting the top and shoe) is 18.5" long. I only see options for 18" and 19" long. Also marking says "1840" and what looks like the top of a "5"
+2
Quick Learner Encinitas, Ca
Jul 6, 2018
Quick Learner from Encinitas, Ca
Jul 6, 2018
Kolbe casement window operator
My wood windows were installed in 1990. 2 left and 2 right opening operators are needed. Bronzecolor
+1
Handy Person Truckee CA
Jul 6, 2018
Handy Person from Truckee CA
Jul 6, 2018
window crank direction
ROTO CASEMENT OPERATOR Product Code: 39-091 - Which direction does this open a window ROTO CASEMENT OPERATOR Product Code: 39-092 - Which direction does this open a window I have a casement window that opens to the left, wondering which operator I will need.
Home Owner Sundance Utah
Jul 6, 2018
Home Owner from Sundance Utah
Jul 6, 2018
I think it was a weathershield probably from late 80s
Triple pane with aluminum stops. Can?t find any numbers other than igcc277cba. Aluminum stops are getting bent when trying to remove to be able to replace the glass. Are there any stops available?
+4
Jul 6, 2018
Jul 6, 2018
Windows Channel balance stamped 26-4
Hi - thanks so much for reaching out! Based on your photos, it looks like you have either our Series 380 or our Series 385 channel balance. The difference lies in the depth of the shoe. The Series 385 balance has a 15-004 shoe, which is 1-3/32" deep while the Series 380 balance has a 15-005 shoe, wh ... (cont.)
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Contractor West Seneca, NY (Buffa...
Jul 6, 2018
Contractor from West Seneca, NY (Buffalo suburb)
Jul 6, 2018
Casement Operating Arm - Left and Right
A. Photos show a LEFT hand operator (I'll probably need a RIGHT hand, also).B. Note the tip "glide" point on the arm is a "DISC'", not the more common rectangular "SHOE".C. No other markings or identifiers on the window frame, glass, etc. (really? couldn't stamp a Model# next to your company name ... (cont.)
+2
Jul 6, 2018
Jul 6, 2018
Broken Window Sash Balancers
Hi- thanks for posting! We'll need to see some photos of the balance actually removed from the window to be able to determine the best replacement option for you. Unfortunately, the stickers won't give us the information that we'd get from actually seeing the balance.
Contractor Northern Vermont
Jul 6, 2018
Contractor from Northern Vermont
Jul 6, 2018
sash liner
Original sash liners of aluminum. Sash double hung and each sash 1 3/4" thick. Want to replace liners with plastic as originals are sticky. Overall width of original liners is 3 1/4", overall height is about 62" in length. All liner dimensions measuring from the same starting point (datum) being ... (cont.)
Quick Learner buffalo
Jul 6, 2018
Quick Learner from buffalo
Jul 6, 2018
Window limiter
for Marvin windows an adjustable piece of hardware that limits how high a window can be opened in one position and allows full opening in the other position
Quick Learner Bangor ME
Jul 6, 2018
Quick Learner from Bangor ME
Jul 6, 2018
Paradigm window tilt bars
Hi,Just moved into a new home and discovered both tilt bars in the sash were broken. I wasn't able to retrieve the rest of the bar from the window side. But the end of the bar to the 1st hole seems to be 1-3/8" and the distance between the 2 screw openings from middle hole to middle is 1". The whole ... (cont.)
+2