Viewing all customer Discussions for:
Door & Window

Quick Learner Huntington Beach, Cali...
May 31, 2018
Quick Learner from Huntington Beach, California
May 31, 2018
Milgard Window balancers
Please help me to identify these window balancers. The one photograph shows all of the specifications of the size weight and details that I could measure. I have one balancer removed from each window. David
Quick Learner 89143
May 31, 2018
Quick Learner from 89143
May 31, 2018
Sash lock for Atrium Window
I am trying to replace this sash for an Atrium window. I have the understanding that Atrium window are out of business and there parts are obsolete. The mounting holes are about 2 1/4 inches apart The cam is 1/2 inch from the top and locks about a 1/4 of an inch from the top of the window that it si ... (cont.)
Home Owner Seattle
May 31, 2018
Home Owner from Seattle
May 31, 2018
Sash weight and balance height
Hi, I have Milgard vinyl windows and one of the channel balance clips broke. The 26" 385 appears to match my balances given the wings at top and bottom. However, the height of the metal is 25 5/8". Is this close enough? Also, what is the recommended method to weigh the sash? I used a bathroom scale, ... (cont.)
Quick Learner
May 31, 2018
Quick Learner
May 31, 2018
Series 5500 Keyed Patio Door Handle
We currently have a Series 5500 Patio Door. We need to order a keyed handle for it. Do you have one for a door that is 1 1/2 thick? Door was installed many years ago. Looking forward to your response. Elaine
Quick Learner Belvedere CA
May 31, 2018
Quick Learner from Belvedere CA
May 31, 2018
Sliding Glass door rollers
I dont know make. How do I remove these from the base?
Home Owner New Canaan, CT
May 31, 2018
Home Owner from New Canaan, CT
May 31, 2018
Hess metal storm door handle
Would you have a replacement handle for a Hess metal storm door? The exterior handle is 6 1/4 inches long. The interior side is 2 inches long, with a 3 inch wide handle. Sorry I could not rotate the pictures. Thank you. Linda
Quick Learner Yardley, PA
May 31, 2018
Quick Learner from Yardley, PA
May 31, 2018
Awning operator
I can't seem to find an operator the same as I have. Hopefully the photos with dimensions will help identify it.
Contractor Pekin, Illinois
May 31, 2018
Contractor from Pekin, Illinois
May 31, 2018
Opening a casement window when lock broke off.
I have a customer that has a casement window in a bow window setting. The window is locked and the handle to unlock it broke off on the inside. How can you open the window to replace the parts broken?
Professional US
May 31, 2018
Professional from US
May 31, 2018
Pivot bar identification
I need the attached pivot bar. I'm looking for 20 of them. I checked your online site already. I was leaning toward the 26-366 but I noticed the tip is a little different. Are there any other suggestions?
Quick Learner Dundee, NY
May 31, 2018
Quick Learner from Dundee, NY
May 31, 2018
Plastic revolving latch is old and cracks very easily
Hi. Our windows are about 24 years old. They are in great shape, but the internal plastic parts have become ridged and break easily. That?s especially a problem with the rotating mechanism that attaches to the coil. Many thanks for and help you can provide!
Home Owner Mount Vernon, Ohio
May 31, 2018
Home Owner from Mount Vernon, Ohio
May 31, 2018
Jeld Wen window part broken
This is four views of the broken bit from a (probably) Jeld Wen window. This came out of one of three windows that won?t stay up. Any idea what replacement part we need to order to fix the windows?Thank you for your help.Elinor
Home Owner Culpeper, VA
May 31, 2018
Home Owner from Culpeper, VA
May 31, 2018
Smaller width on my channel balance
My current channel balances in my windows are 34" long (34D) but 7/16 wide instead of the standard 9/16 (1/2" conversion). So my question is, is there a comparable piece that I'm not finding? I've searched a lot and can't seem to find the right sizes.Thank you in advance!
Handy Person Lincoln Ne
May 31, 2018
Handy Person from Lincoln Ne
May 31, 2018
Jeldwen sill window seal
Manufactured 5-21-2001 vinyl single hung tilter.Jeldwen
Handy Person Hope Mills NC
May 31, 2018
Handy Person from Hope Mills NC
May 31, 2018
Bottom double hung window pivot shoe
Greetings, I find no brand name on the windows or parts. The pivot shoe lock is approximately 1 1 1/4 inch wide by 1 3/8 length by 1/2 deep. The coil is 1/2 inch wide x 35 inches marked with possible part number 232208. Pics 1 and 2 are off a functioning window, pic 4 is what's in both sides of the ... (cont.)
Home Owner Freehold, NJ
May 31, 2018
Home Owner from Freehold, NJ
May 31, 2018
Best Choice for Replacing Broken Pivot Bars
Since I do not know the brand of the window (It isn't labeled anywhere.)and I cannot locate an exact match for my pivot bar, would the 26-226 make an acceptable substitute? If that is not workable, would the shorter 26-030 TruePivot, (which allows some adjustment in placement the holding screws) be ... (cont.)
Quick Learner 15017
May 31, 2018
Quick Learner from 15017
May 31, 2018
Surface mounted window latch
I am looking for surface mounted latch for Patriot Tilt Windows. The size is 2 5/8 X 5/8 in white. Bot right side and left side
Quick Learner Monmouth Junction
May 31, 2018
Quick Learner from Monmouth Junction
May 31, 2018
Need help to identify and getting the parts for my windows
Sticker on my windows say: 3150 White Single Hung Sloped EGRESS Window 6/6 Grills White 36 1/2 X 59 1/2 4235 Sl2627.18.D09 128241 6/6 Grills I measured the length of the spiral balance Tube length = 28 inches Diameter = 5/8 Nylon Bearing Color = Red I am not sure about Pivot Shoes since they ... (cont.)
Quick Learner Bloomington, Illinois
May 31, 2018
Quick Learner from Bloomington, Illinois
May 31, 2018
Window latch
This is a lock that attaches to the bottom of a window that measures 7 inches long.
Quick Learner Sliding glass door
May 31, 2018
Quick Learner from Sliding glass door
May 31, 2018
Need lock for door, old one went out
I want to make sure I can get the right part, could y?all help
Handy Person Greenport NY
May 31, 2018
Handy Person from Greenport NY
May 31, 2018
Searching for part for awning window
This fitting holds the arm of an awning window to the window. I think the brand of the window was super seal. Is a replacement window Within the past 10 years