Viewing all customer Discussions for:
Door & Window

Home Owner Florida
Apr 3, 2018
Home Owner from Florida
Apr 3, 2018
Q - BSI - 2630, do I have S380 or S385
Hi, How do I determine if I should use the Series 380 or S385?
+2
Home Owner USA
Apr 3, 2018
Home Owner from USA
Apr 3, 2018
Channel Balances missing in my window!
Hello, Was wondering if you might be able to help match up a couple channel balances. Unfortunately, the window was broken into, and the channel balances are no where to be found. I've attached a couple photos I took the other day. This is all I have, and now am 500 miles away. I?m willing to take ... (cont.)
+1
Home Owner Las Vegas
Apr 2, 2018
Home Owner from Las Vegas
Apr 2, 2018
atruim windows
I am in need of channel balances. I find 31-5 CA2 CMC 4 on one of the existing balances. The "lower window" measures approximately 35 high by 33.5 wide
+2
Quick Learner Cape May Court House, ...
Apr 2, 2018
Quick Learner from Cape May Court House, NJ
Apr 2, 2018
Window Sash Balance
Hey, This anderson window balancer has the numbers 11600-17 and what appears to be F56 A#27 4 A7. Can you please recommend the right balancers for these anderson windows? Thank you, Dom
Home Owner Marco Island, FL
Apr 2, 2018
Home Owner from Marco Island, FL
Apr 2, 2018
Broken window slides
Windows are side tilt, aluminum frame. Channel is 1/2" x 30" measured. Only markings are 3050. Which slide assembly is needed? It appears that the 30" Series 351 is a 2950, while the 31" Series 351 has a 3050. But my channel is 30" long. Which assembly number is applicable?
+2
Quick Learner Iowa
Apr 2, 2018
Quick Learner from Iowa
Apr 2, 2018
Locking mechanism broke internally - no way to unlock/open windows
I have Crestline vinlycrest casement windows purchased from Menards that I put in new in 2003. I now have 3 that are broken in the same area. The latch to unlock the windows "snapped" internally and now the latch swings freely without doing anything to unlock the window. I don't want to trash the wi ... (cont.)
Handy Person Arizona
Apr 2, 2018
Handy Person from Arizona
Apr 2, 2018
window roller assembly
Hello, most of the windows rollers in my house have fragmented due to age, but I could not find any useful information on them to figure out the replacement and, unfortunately, not in Home Depot either. I drew a graph attached and could you help me on identifying the replacement, please? ... (cont.)
Home Owner Mint Hill NC
Apr 2, 2018
Home Owner from Mint Hill NC
Apr 2, 2018
Plygem Window balances, springs, tilt latches
I have several of these windows with broken balances, tilt latches. The actual channel is 36", spring is 20.5" from one end of hook to the other. I can't find a stamp on the channel. I do have a parts list from Plygem from a couple of years ago if it would help.
+4
Contractor Mt. Pleasant, SC
Apr 2, 2018
Contractor from Mt. Pleasant, SC
Apr 2, 2018
ID WINDOW BALANCE PART
Please ID the part we've attached. It goes on a window balance.
Quick Learner
Apr 2, 2018
Quick Learner
Apr 2, 2018
81-138 doesn't fit in door
I bought 81-138, but the measurements aren't quite right. Where you have a 3/4" thick housing, mine is 5/8". I also have a 1-1/4" wheel. Is there a better fit?
Quick Learner United States
Apr 2, 2018
Quick Learner from United States
Apr 2, 2018
Window Balance 26 5 CX CMC 7
I need 26 5 CX CMC 7 channel balance. See attached photos of the balance I am replacing.
+1
Quick Learner United States
Apr 2, 2018
Quick Learner from United States
Apr 2, 2018
Installing 39-389 awning operator kit
What would I need to order for a complete install of 39-389? I have to replace a dual arm awning window entirely so would need rod, grease, rod mounting brackets, shoes, controller w/arms (15"), controller cover and crank. All stone.
Home Owner USA
Apr 2, 2018
Home Owner from USA
Apr 2, 2018
Window channel balancers
Good Morning, I'm looking for weather vane "channel balancers" with the plastic top &;bottom shoe at each end of the metal U channel. The U channel metal measures 29". The stamp on the channel "2830" I did not see an assembly that had the correct plastic top & bottom shoe attached to the met ... (cont.)
Quick Learner United States
Apr 2, 2018
Quick Learner from United States
Apr 2, 2018
Pivot bar for S140 coil balance
What pivot bars do I need for S 140 coil balances? I just purchased 5 lb s140 and 7 lb s140 constant force balance systems for my old tilt out vinyl sash windows that work nicely. Unfortunately i need the pivot bars that fit these. The pivot bars on my windows don't fit down into these. Please help. ... (cont.)
Home Owner Columbia, MD
Apr 2, 2018
Home Owner from Columbia, MD
Apr 2, 2018
storm door lock and handle
On inside lock plate the distance is 6 3/4" Outside and inside plate is 7 1/2 " Need to replace unit but cannot find one. Can you Help? Thank you
Handy Person Allerton iowa
Apr 2, 2018
Handy Person from Allerton iowa
Apr 2, 2018
Lock slide bar
I am missing the slide bAR for window looks like one in pic plus need 2 of the plastic pieces that it slides in 23 inches long 4 rollers
Home Owner USA
Apr 2, 2018
Home Owner from USA
Apr 2, 2018
Quick Learner colonia NJ
Apr 2, 2018
Quick Learner from colonia NJ
Apr 2, 2018
Window Lock
This is a window lock from a vinyl replacement window that's part of a bay window unit. The bay window is in the middle and there is a casement window on each side. the lock is held in from 2 screws on the back. Because of recent snow, I couldn't get to the outside to remove it. The lock has a ... (cont.)
Quick Learner Colorado Springs, CO
Apr 2, 2018
Quick Learner from Colorado Springs, CO
Apr 2, 2018
Springs for double hook sliding glass door manual lock
Is it possible to purchase a replacement spring for my sliding glass door manual lock (Vanguard)or must I purchase a new lock assembly?
Quick Learner United States
Apr 2, 2018
Quick Learner from United States
Apr 2, 2018
Need to replace this handle
I need to replace this handle. Sara