Viewing all customer Discussions for:
Door & Window
Quick Learner
Dec 5, 2017
Quick Learner
Dec 5, 2017
Coil balance spring
I have several windows 28.5"(H)x33.25"(w) with coil balances. To help me purchase the right coil balance set on your website, I have a few questions: Double Support Detent Clip (15-181) - It matches what I have from picture. Does it come with different measures or only one kind? There are ... (cont.)
Quick Learner
Venice Fl
Dec 4, 2017
Quick Learner from Venice Fl
Dec 4, 2017
Pgt single hung circa 2002
I removed this channel balance from a window, bottom rusted and gone where plastic foot holds pulley wheel. I watched your Utube video and think you may be the people to provide me the replacement part. The stamping on the steel says 29 3 LT CMC 3. The picture may show this as well. Thanks ... (cont.)
Home Owner
USA
Dec 4, 2017
Home Owner from USA
Dec 4, 2017
Brass wheel for 87-020
My question iss about your part #87-020. This is the only window roller design that fits my windows, however the original part from my windows (from the 1980
Home Owner
Binghamton
Dec 4, 2017
Home Owner from Binghamton
Dec 4, 2017
Screen latches
I believe these are 70-172 latches. Can you confirm that? They fit Pella screens from the 1980s or 1990s, I think.
Handy Person
MA
Dec 4, 2017
Handy Person from MA
Dec 4, 2017
Coil balance number?
I have a 160 coil balance with a 6 or 9 on it depending on if the end faces up or down. How do I know which number it is?
Handy Person
middlesex, nj
Dec 4, 2017
Handy Person from middlesex, nj
Dec 4, 2017
window hardware
I have a casement window with Del Mar Hardware, I need new crank handles and one locking lever. is the spine size consistent across all Del Mar windows? Also, I have 2 other casements with Truth hardware that need new crank handles, are the spine sizes consistent across Truth hardware? The enclosed ... (cont.)
Home Owner
Daytona Beach, Florida
Dec 4, 2017
Home Owner from Daytona Beach, Florida
Dec 4, 2017
Broken tilt latch and sash lock replacement
I inherited a house, the windows are double pane, probably 10-15 years old i would say. During the last hurricane, living in Daytona Beach, a window blew out and broke, i had the glass replaced, and did not realize that the lock and sash were broke as well. I have searched high and low to find the ... (cont.)
Home Owner
Fairfield, CT
Dec 4, 2017
Home Owner from Fairfield, CT
Dec 4, 2017
Key thumb tumbler polished brass
I had ordered one (40-089) but returning bc it was too small. Please use as reference for correct size. Thank you.
Handy Person
Leesburg,Va
Dec 4, 2017
Handy Person from Leesburg,Va
Dec 4, 2017
Replacing Window Channel Balance
A window channel balance has broken so I was trying to find a replacement. I found this website and looks like the 36" Series 795 Channel Balance matches my window balance but I see 36C OB BSI stamped on the Channel Balance. Would 36" Series 795 Channel Balance match the Channel Balance I indi ... (cont.)
Home Owner
Coppell, tx
Dec 4, 2017
Home Owner from Coppell, tx
Dec 4, 2017
Need suggestion on choosing the right channel Balance
Hello, I'd like to replace my Alenco brand window channel balancer, the label shown on it is 2790 - 31. After browsing your websites, I think the 28" SERIES 395 CHANNEL BALANCE is the closest match, however I couldn't find stamp option 2790. my sash window weight is around 31 lbs. Attached are p ... (cont.)
Quick Learner
Baltimore, MD
Dec 4, 2017
Quick Learner from Baltimore, MD
Dec 4, 2017
Height and number stamped on channel balance
Hello, The height of metal piece of my balance is 24 7/16". Should I get a 24" high balance? Also, the stamp on the balance reads 2420. What option is equivalent to 2420? Sam
Handy Person
NJ
Dec 4, 2017
Handy Person from NJ
Dec 4, 2017
window latches - Crystal View Windows
I am in need of 5 pairs (left and right pairs) of window latches. I am sending you pictures and dimensions. I have one more picture that I need to send, but I will have to send that under separate e-mail as this site won't let me attach more than 5 images. Thank you, Chris
Home Owner
32909
Dec 4, 2017
Home Owner from 32909
Dec 4, 2017
Spiral Window Balance Cap,
What dos this do...? I don't think my windows have these... where would they be located on the spiral balance? My balances have a piece of plastic on the outside.. will the metal one be ok to replace them? Thanks Jerry
Quick Learner
rochester
Dec 4, 2017
Quick Learner from rochester
Dec 4, 2017
Acadia Sliding Door Roller
Hello, I am looking for sliding door rollers for some older aluminum door rollers. Saw some that look similar but they did not have the tabs on the side. Thanks, Drew
Handy Person
USA
Dec 4, 2017
Handy Person from USA
Dec 4, 2017
I need two 2640 single hung balances for Pella window
I need two 2640 single hung balances for Pella window and two top sash guides. It appears the 385-27 is the correct balance, but I can't find the same top sash guides as shown in my photographs. Please advise, so I can place the order. Staff Contracting, Inc Richard
Quick Learner
channel balance
Dec 4, 2017
Quick Learner from channel balance
Dec 4, 2017
Channel Balance 34" long Labelled Caldwell 33 5
The window weighs 45.3 lb and had no channel balances when I moved in. I later found the Caldwell 33 5 channel balance in a closet. It is a 34" long block and tackle channel balance. I think the shoe is 15004 and top is 19005, and guess I need a model 3275 (for the weight despite it not being the ... (cont.)
Home Owner
USA
Dec 1, 2017
Home Owner from USA
Dec 1, 2017
Missing Sash Balances
Hello, I'm at a loss here. I have a Viking window that is completely missing its sash balances, so I'm not sure what to replace them with. I have a similar viking window, but the sash balances in that one are too short for the window that's missing its balances. You can see the measurements in th ... (cont.)
Home Owner
Pinetop
Dec 1, 2017
Home Owner from Pinetop
Dec 1, 2017
Plastic part that goes into the balancer shoe
i have already purchased from you a 16" 3/8 balancer. We have tilt windows that pull out. We would need four of these, one on each side of two windows. Thank you for your help! Betsy
Home Owner
Jacksonville, Florida
Dec 1, 2017
Home Owner from Jacksonville, Florida
Dec 1, 2017
Windows channel balance
I have a window that needs a 29" SERIES 351 CHANNEL BALANCE. It is same high 29" but it is wider that the others (they use same sash guide and shoe). The code on the side says 2890 36 but in your site the higher you have is 2860. What can I do???
Home Owner
Mechanicsville
Dec 1, 2017
Home Owner from Mechanicsville
Dec 1, 2017
M&W double hung double lock window - installed in the house in 1999 Pivot Lock
M&W double hung double lock window - installed in the house in 1999 Pivot Lock shoe with blue Numbers appear to be 590 CSB on the piece. Any help.