Viewing all customer Discussions for:
Door & Window

Home Owner Williamsburg VA
Nov 30, 2017
Home Owner from Williamsburg VA
Nov 30, 2017
Window catch need 2
These mount to the inside face of the window 1 of 3 picture
Quick Learner Cary, NC
Nov 30, 2017
Quick Learner from Cary, NC
Nov 30, 2017
Vinyl Window Vent Stop Replacement
I need six vent stop replacements. The dimensions are .1875" x 1.8125" measurement is part that sits inside the opening in window frame. I am having trouble finding the exact dimensions.
Quick Learner Mary Esther, Fl
Nov 30, 2017
Quick Learner from Mary Esther, Fl
Nov 30, 2017
How to install S745-32 balance.
I just bought two of your S745-32 window balances (24 to 28 lbs) to install and test before I buy enough to repair all the windows in my home. The old balance cords and/or springs were broken so there was no issue removing them or the window. I have two problems. 1)The old screws holding the bal ... (cont.)
Handy Person las vegas
Nov 30, 2017
Handy Person from las vegas
Nov 30, 2017
window rollers for masterview window
it seems the plastic base that stops the rollers from pushing up into the window frame have broken off. is the 87-147 the proper wheels for this? thanks!
Handy Person Liberty Township, Ohio
Nov 29, 2017
Handy Person from Liberty Township, Ohio
Nov 29, 2017
I need a new mortise lock for my ReliaBilt 311/312 door
The 2 point mortise lock on our door needs to be replaced. We've had this door for 3 years, and with the part the repair guys keep getting us from Lowe's this will be the 4th replacement. The screws on the handle are 4" apart, the screws on the faceplate are 11" apart (keeping the lock on the door), ... (cont.)
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Home Owner East Bridgewater, MA
Nov 29, 2017
Home Owner from East Bridgewater, MA
Nov 29, 2017
Sliding patio door handle
Hello, I have a patio door handle that I would like to switch out for one that has a keyed entry from the outside. I cannot find any information on the door re: the manufacturer (the only markings on the glass are from the tempering company, Guardian). Attached are photos showing all 3 sides + measu ... (cont.)
Quick Learner Ladera Ranch, CA USA
Nov 29, 2017
Quick Learner from Ladera Ranch, CA USA
Nov 29, 2017
need steel roller (with bearings) for 6ft sliding patio door
I need help please finding steel roller assemblies to fit a 72" wide aluminum frame patio door. Unknown manufacturer and unknown model number. Roller has Pat No. 4102009 stamped on side Roller. If the assembly is unavailable I could replace the roller by drilling out the rivet. The roller wheel ... (cont.)
Quick Learner Medford nj
Nov 29, 2017
Quick Learner from Medford nj
Nov 29, 2017
Left hand balance assembly needed
Was able to disassemble the pivot shoe and spring assembly thanks to your video tutorial. Thanks. Looking to get a replacement #
Quick Learner
Nov 29, 2017
Quick Learner
Nov 29, 2017
31D Hurd Balance
I have look on your site and found the balance set 31D but the ends are different. The one picture shows the end I need and the other is a hook (which is not shown)
Quick Learner Hilton Head
Nov 29, 2017
Quick Learner from Hilton Head
Nov 29, 2017
Broken connection piece at bottom of an Acorn tilt-out window
As you can see, this piece looks like a small U-channel that inserts into the bottom piece of the balance and is held by a set screw. I think it might be a "spiral balance pivot bar"?? I'm wondering if your part # 26-040 is what I need. If so, do you also sell the set screw? If I can find a rep ... (cont.)
Handy Person NC
Nov 29, 2017
Handy Person from NC
Nov 29, 2017
Need Complete door handle and lock
Trying to find the correct door handle and lock for this sliding glass patio door. I do not have pictures of the previous door handle. This is a rental house and the tenants trashed it. I have attached a picture of the only information I can find on the door SGD-R20-73x80
Home Owner Oklahoma, USA
Nov 29, 2017
Home Owner from Oklahoma, USA
Nov 29, 2017
Replacement MGM Window Vinyl Snap Glazing
Recent hail storm cracked and broke some of the rigid vinyl snap glazing around a window. Have not had any sucess finding the correct replacement part. Your help is appreciated
Quick Learner Florida
Nov 29, 2017
Quick Learner from Florida
Nov 29, 2017
window crank mechanism for a casement Window
The crack snapped as noted in the picture. I think the window seem to be truth or Certainteed. The marking on the window is GM90. The part that I need has the number 30841L. Thank you
Quick Learner
Nov 29, 2017
Quick Learner
Nov 29, 2017
Looking to buy replacement locks for my double pane sliding window
Hi, I am looking to buy replacement locks for my double pane sliding windows (Viking brand). From one of my images, you can find the model of my windows. Would you please let me know if you do have something similar to what I am looking for. Thank you very much.
Quick Learner San Ramon
Nov 29, 2017
Quick Learner from San Ramon
Nov 29, 2017
Pella retractable screen door
Hi Tom, Glad I found your company. I need to replace the interior handle and inner workings of the latch of my interior Pella retractable screen door. How do I know if I need to purchase the OX or XO version? I have two doors with retractable sliding screens and it seems one of them ha ... (cont.)
Quick Learner oregon
Nov 29, 2017
Quick Learner from oregon
Nov 29, 2017
reflectolite sliding door handle and lock
hello, I have an 80 vintage Reflecto lite sliding patio door. I believe the 82-005 handle will be correct for my replacement handle but I also need the lock mechanism. pic attached . Locking tab is broken off
Quick Learner CALIFORNIA
Nov 29, 2017
Quick Learner from CALIFORNIA
Nov 29, 2017
Pella Window Balance # 2620
How do I tell which part to use? The numbermis 2620 and it is 26.75 inches
Quick Learner Denver
Nov 29, 2017
Quick Learner from Denver
Nov 29, 2017
Champion window pivot shoe and balance
Can you please help me identify this part? It is a Champion Window pivot shoe. It is no longer connected to the balance, therefore I
Quick Learner Florida
Nov 29, 2017
Quick Learner from Florida
Nov 29, 2017
need channel guides
I ordered and received the channel balance 2940 30"from you but it did come with the guides or shoe These are the channel guides that I need FS290B (4) FS290BA (4)
Quick Learner Portsmouth, nh
Nov 29, 2017
Quick Learner from Portsmouth, nh
Nov 29, 2017