Viewing all customer Discussions for:
Door & Window

Home Owner 77035
Oct 16, 2017
Home Owner from 77035
Oct 16, 2017
Rekeyable lock
Is this lock, handle set able to be rekeyed.
Home Owner WI
Oct 16, 2017
Home Owner from WI
Oct 16, 2017
Handy Person Brooklyn
Oct 16, 2017
Handy Person from Brooklyn
Oct 16, 2017
needing replacement spiral balance for tilting window
hello, my metal tubes are 12 3/8" long. the color of the balance tip is blue. the outer diameter of the metal tube is 5/8".
Quick Learner algonquin
Oct 16, 2017
Quick Learner from algonquin
Oct 16, 2017
Window Vinyl part
H, Please identify this part so I might be able to order if available. It is Vinyl and sits right up against window edge where raw window meets frame. Attached phot - see circled item..
Professional Toms River
Oct 16, 2017
Professional from Toms River
Oct 16, 2017
Jalousie Operator
Need two of these right hand cranks (with screws) in white.
Home Owner Tucson
Oct 16, 2017
Home Owner from Tucson
Oct 16, 2017
Better Bilt Window Replacement Parts
Looking for 3 parts: 1. replacement lock/latch (img_0757) 2. replacement window clips (img_0758, img_0762) 3. replacement window guides/springs (red tip, 29 in long) (img_0760, img_0761) The windows are Better Bilt, and the home was built in 1992. Thank you!
Quick Learner 46953
Oct 16, 2017
Quick Learner from 46953
Oct 16, 2017
Theral gard
looking for piece lock goes to.
Home Owner Ann Arbor
Oct 16, 2017
Home Owner from Ann Arbor
Oct 16, 2017
replacement awning operator for a big awning window installed in 1963
Hello, I have windows 44 inches wide and 31 inches tall. It swings open 14.5 inches on the present system. the track is about 3 feet wide, and the window is at 34 inches when closed. the arms are 16 inches each, and clip onto the track. obviously, I may have to buy a new track if you don't hav ... (cont.)
Contractor North Carolina
Oct 16, 2017
Contractor from North Carolina
Oct 16, 2017
Handy Person
Oct 16, 2017
Handy Person
Oct 16, 2017
Cardaco awning replacement parts
How do you measure for the proper size to order. Some of the replacement are stamped Truth.
Handy Person Frisco Colorado
Oct 16, 2017
Handy Person from Frisco Colorado
Oct 16, 2017
Sliding glass door handle/loc
These pictures aren't the best. We can't find any marking on the door. It is a standard patio sliding glass door with a simple cam locking mechanism. The little lever (hard to see in the photos) is glued now but keeps breaking. Can you tell by this or do we need to disassemble and send updated p ... (cont.)
Home Owner (Rochester area)
Oct 16, 2017
Home Owner from (Rochester area)
Oct 16, 2017
Casement window latch
The latch came off and I can't snap it back in. I probably need a new unit. Windows might be Crestline - I don't see any identifiers.
Quick Learner Mendocino, California
Oct 16, 2017
Quick Learner from Mendocino, California
Oct 16, 2017
Help with channel balance replacement
Hello. I have a Viking non-tilt window that has no channel balances on either side. The bottom (sliding) section is 26 1/8" H and 15 3/8" wide. The window is about 1" deep and the channel us just under 3/4". I am not sure which of the 1/2" balances is appropriate for this window. Thanks Mich ... (cont.)
Quick Learner Monroe
Oct 16, 2017
Quick Learner from Monroe
Oct 16, 2017
Crank assistance
You all were kind enough to help me fix a sliding door lock when I lived in Virginia. I am in Monroe Twp., Rossmoor now. I have an enclosed porch with larger jalousie windows and window cranks. Some of the cranks are stripped and won't work. I have a photo but I don't know what exactly I need to mea ... (cont.)
Contractor Falls Church, VA
Oct 16, 2017
Contractor from Falls Church, VA
Oct 16, 2017
Trying to find hardware that wasn't originally installed
Things I know about the screen door: It's a Pella door about 10 years old. The screen door latch was never installed. Part number 85-016 Pella screen door strike kit looks like what there is in the frame now but it is missing some parts (spring, clear plastic piece and screw. By what I see on your ... (cont.)
Handy Person Southport NC
Oct 16, 2017
Handy Person from Southport NC
Oct 16, 2017
Balance replacement , S751-33 did not work
Balance replacement S751-33 did not work.
Home Owner Advance
Oct 16, 2017
Home Owner from Advance
Oct 16, 2017
Coil balance spring replacement
Hello. I have vinyl replacement double Hung windows in my house that utilize a coil balance spring. Both springs on one window have broken. I note that you have several types of springs and feel confident that you would have the type I need. However I cannot see how the coil could be replaced. It se ... (cont.)
Home Owner Quincy
Oct 16, 2017
Home Owner from Quincy
Oct 16, 2017
Broken window pivot bar
Could you please confirm which bar I need to buy in order to replace the broken one in my window pictures? Also, are there instructions as to how to change out the bar once I've ordered the correct one?
Home Owner Jefferson NY (Schohari...
Oct 16, 2017
Home Owner from Jefferson NY (Schoharie county)
Oct 16, 2017
Pivot block bar & Pivot block shoe for Kinco Model 9750 winow
Hi: I've got a couple of broken pivot block bar's that I need to replace (I'd also like to know how to put them in). The window is single hung & it's inside detention is 53" x 28 3/8". I've included pictures of the window & the broken pivot block bars. One of the pivot block shoes is also broken ... (cont.)
Handy Person California
Oct 16, 2017
Handy Person from California
Oct 16, 2017
Replacement 27 4 Channel Balance
Hello, Trying to identify the following channel balance: 28" length 1/2" width Marking: 27 4 GP CALDWELL Non-tilt window Sash is 18lbs