Viewing all customer Discussions for:
Door & Window
Quick Learner
Pennsylvania
Aug 18, 2017
Quick Learner from Pennsylvania
Aug 18, 2017
Pivot bar for the 219 shoe
HERE IS THE PIC YOU WANTED FOR THE STYLE PIVOT BAR I HAVE IN MY WINDOW NOW SO WE CAN MATCH WHAT PIVOT BAR I NEED FOR 15-219 PART
Quick Learner
Mansfield Center
Aug 18, 2017
Quick Learner from Mansfield Center
Aug 18, 2017
REPLACEMENT HANDLE
This info is etched on the glass, G hercute CAN/CCSB -12M 16CFR1201 C11 7-97 1-2009 1 8 U Please advise ho to proceed
Contractor
Minnesota
Aug 18, 2017
Contractor from Minnesota
Aug 18, 2017
Balancer
#8 Looking for the whole balancer and not just the spring
Home Owner
Aug 18, 2017
Home Owner
Aug 18, 2017
Which channel balance is this?
Hi I attached pictures of my channel balance. Can someone help identify the correct product I need, specially the stamp option. The length is 26" and width seems 1/2". The string on the back is broken and I need a new channel balance. `
Handy Person
Lafayette
Aug 18, 2017
Handy Person from Lafayette
Aug 18, 2017
Vinyl window tilt latch
I found an illustration matching the part i need to replace the part was described as a "vinyl window tilt latch, it's a plastic 3/4" sliding latch that allows the movable dingle-hung vertical-sliding insulated window pane to tilt( pivot.) for removal and/or cleaning.
Professional
San Francisco, CA
Aug 18, 2017
Professional from San Francisco, CA
Aug 18, 2017
casement window operator and lock
Im looking for the operator and the attachment rails in white, the casement is about 30
Home Owner
myrtle beach south car...
Aug 18, 2017
Home Owner from myrtle beach south carolina
Aug 18, 2017
Sliding Door Latch Lever
Need to identify this latch lever so I can order a replacement. No sure of the door manufacturer. any help would be appreciated. Thanks!
Quick Learner
Aug 18, 2017
Quick Learner
Aug 18, 2017
Parts for15-005 & 2640
I know what parts to order for the one side of the channel, but what model number do I order for the other side?
Handy Person
Ohio
Aug 18, 2017
Handy Person from Ohio
Aug 18, 2017
Broken 1-1/4" T-Lock Balance Shoe, Closed Cam
It looks like my T-lock is an older style that are not made anymore. The new one looks more robust in the area mine are failing, but unfortunately not backwards compatible. My channel balance has 29B BSI TO stamped on it. It's straight channel with no bends except a deep groove at the T-lock. It ... (cont.)
Quick Learner
Fairport, NY
Aug 18, 2017
Quick Learner from Fairport, NY
Aug 18, 2017
New lock handle?
The 82-310 key lock is new and perfect from you guys! However, the lock handle does not stay on. What should I do? Metal sotter? New lock wheel?
Home Owner
Maryland
Aug 18, 2017
Home Owner from Maryland
Aug 18, 2017
MIssing parts for a window
Hi, My name is Katia and I'm doing some repairs in my home. One of the windows does not stay open. We have identified that we are missing the tracks for the windows to open and close and the metal piece at the bottom on one of the sides. In the attachments I have included photos of the "correc ... (cont.)
Quick Learner
Florida
Aug 18, 2017
Quick Learner from Florida
Aug 18, 2017
Channel Balances and Top Sash Guides needed
Attached are pics of the channel balances and top guides that I need. I think I have S-385, since the S-380 shoe looks a tad smaller. Can you confirm? Are there any other option than replacing with a similar channel balance? Also need the sash guide shown. I'm not sure on the number for ... (cont.)
Quick Learner
San Diego
Aug 18, 2017
Quick Learner from San Diego
Aug 18, 2017
Milgard window balance 26 2 CR Caldwell
Hi I would like to order a balancer which is 1/2 x 27 inches. Code is 26 2 CR Caldwell The window is 15 1/2 x 30 inches. Please let me know if you need any additional information. Thank you, Mark
Quick Learner
USA
Aug 18, 2017
Quick Learner from USA
Aug 18, 2017
Help finding 25.75" long Window Channel
I'm looking for window channel. The length of metal part is 25.75". The window height is 29". 1. should i buy 26"? 2. regards to the plastic ends, i can't find the same one, please refer attached picture for what I have. The part no. S380-26 seems to be most close to it. Please recommand ... (cont.)
Quick Learner
Seattle
Aug 18, 2017
Quick Learner from Seattle
Aug 18, 2017
Window balance 32 4 GP Caldwell
Need to replace one balance--- might like to order 4 ---one string broke---planning ahead for the others. Markings: 32 4 GP Caldwell Balance is 33 inches long Window is 32 lbs. (the bottom window panel is 45.5 in wide and 35.5 in high--big floor to ceiling window)
Friend
Seattle WA
Aug 18, 2017
Friend from Seattle WA
Aug 18, 2017
correct channel balance replacement selection
I am a handy person helping a friend prep their house for sale. A channel balance has failed and the markings are 19 3 EK CALDWELL. Looking at your helpful guide, it is definitely a 20" series 380, but I am unsure as to what the stamp option is. Also, the differences between the series 380 and 385 ... (cont.)
Contractor
Colorado
Aug 18, 2017
Contractor from Colorado
Aug 18, 2017
Order request from apex windows
Picture of the mechanism: Length of the spring: Part identifier digits: Bottom portion of the mechanism that is broken: Measurements: Width Thickness: Sincerely, George M
Quick Learner
NJ
Aug 18, 2017
Quick Learner from NJ
Aug 18, 2017
pivot shoe
Hi. The pivot brake shoe is 1/2" thick, 1.25 wide, and ~2" long. It mates up with a red balance. I ordered the 15-046. Is that correct?
Quick Learner
Louisiana
Aug 18, 2017
Quick Learner from Louisiana
Aug 18, 2017
3570 stamp
Hi, I have what look to be 395 36" channel balances with a 3570 stamp. They are very large and heavy windows. Is this a custom balance? I need 6 of them.
Distributor
new hope
Aug 18, 2017
Distributor from new hope
Aug 18, 2017
window crank
do you know what kind of crank this is?