Viewing all customer Discussions for:
Door & Window
Quick Learner
USA
Apr 21, 2016
Quick Learner from USA
Apr 21, 2016
Andersen Balance numbers
Need to replace sash balance box and can't find any that match the numbers on the box. Numbers on the box 11600-17,11600A-3. Other numbers on side of box 931 and R38 399. Please let me know if there is one that will match up. Thank you
Quick Learner
wV
Apr 21, 2016
Quick Learner from wV
Apr 21, 2016
Window balance
I need to replace my balance and shoe on my Windows. Pictures are attached of mine. I need tilt 14B and 12B for a kitchen window. I bought a couple of the t- lock 1 1/4 ones for my balance but they don't clip into my balance correctly. Just a tad short. The cam fit into my plastic shoe and work ... (cont.)
Contractor
Elkton, MD
Apr 21, 2016
Contractor from Elkton, MD
Apr 21, 2016
Andersen Window Balance Help
Hello, I have a set of balances from an old Andersen double hung window that need replacing. The balance dimensions are 6-5/16" X 3" X 3/4". One is stamped 725 1 B23 1290 The other is stamped 725 1 BD56 1290 Would you have a replacement for these? By the way, you guys rock. Thanks, D ... (cont.)
Home Owner
USA
Apr 21, 2016
Home Owner from USA
Apr 21, 2016
Spiral balance slips out.
Good morning, I am looking to repair my window but am unsure what part I might need. when I tilt the window out the left side slides down on its own almost coming out of the housing on the sides. thinking the spiral balance just slipped out of the part below that holds it in. I reinserted it. (We ... (cont.)
Professional
USA
Apr 21, 2016
Professional from USA
Apr 21, 2016
Sliding window roller replacment
We are trying to replace the attached Del Mar roller on a sliding laboratory window. Can you suggest a replacement?
Quick Learner
San Francisco, CA
Apr 20, 2016
Quick Learner from San Francisco, CA
Apr 20, 2016
Upper sash security latch
I mistakenly ordered 26-015 thinking that it is for upper sash security that the upper sash could be locked independently from the lower sash of a tilting double hung window. Please advise as what would be the correct item to order. Thanks.
Home Owner
New York City
Apr 20, 2016
Home Owner from New York City
Apr 20, 2016
Replacement sash clips
I need to order new spiral balances for my home windows but I am concerned that the sash clips are damaged to the extent of being unable to last many more years. I couldn't identify my clips from the reference samples provided on the website, can you identify these for me?
Home Owner
Billings MT
Apr 20, 2016
Home Owner from Billings MT
Apr 20, 2016
Wright left split arm casement operator
#07907 on l #7701 on base
Quick Learner
Charleston, SC
Apr 20, 2016
Quick Learner from Charleston, SC
Apr 20, 2016
40-028 : In-Swinging Door Handle Set
I'm a quick learner but my husband is handy, so he'll do the install when I find the right product! lol! We have a vinyl screen door mounted for inswing (because top of stairs of porch, no landing, kids, etc). the door has a framing around it that is designed to 'catch' the traditional sty ... (cont.)
Home Owner
Vermont
Apr 20, 2016
Home Owner from Vermont
Apr 20, 2016
Sash Balances for Bonneville Windows
I want to make sure that your 33" Series 751 Channel Balance is the correct product for our windows. We have Bonneville double hung tilt and wash sashes from 2004. Each sash weighs about 28 lbs, so I am thinking of the 32 HD (as indicated also on the stamp on the original balance. It looks like it ... (cont.)
Quick Learner
CASTLETON ON HUDSON, N...
Apr 20, 2016
Quick Learner from CASTLETON ON HUDSON, NY
Apr 20, 2016
Help with vinyl glazing bead
I received the vinyl glazing beads 55-156-6 and realized upon their delivery that they are the wrong height. Instead of an overall height of 3/4 of an inch, I needed an overall height of one inch. I hope you can help me select the correct item. The width that covers the glass on the exterior ... (cont.)
Home Owner
Buffalo ny
Apr 20, 2016
Home Owner from Buffalo ny
Apr 20, 2016
Replacement part
Hello I am looking for what u believe is the sash of a unprimed window. The first picture is the part I need that says 2830 on it. It is from the sister window of the one that is missing this part. Any assistance would be greatly appreciated
Quick Learner
Baltimore, MD
Apr 20, 2016
Quick Learner from Baltimore, MD
Apr 20, 2016
need replacement tilt window latch
I need to replace both lower sash tilt latches. These are 5 yr old WindowWorld 4000 series. Does this product or the 26-266/267 fit the WW window.Chuck
Quick Learner
Friday Harbor, WA
Apr 20, 2016
Quick Learner from Friday Harbor, WA
Apr 20, 2016
Replacement rollers for 1997 vintage Insulate Industries vinyl sliding glass patio door.
Hi folks, Do you have these parts ? Off a 1997 vintage Insulate Industries vinyl sliding glass patio door. No markings on them.
Handy Person
Kentucky
Apr 20, 2016
Handy Person from Kentucky
Apr 20, 2016
Which latch do i need to order for my windows
I need some window latches that I think slide on. Can you tell me which kind I need to order and do you have a video link that can show me how to slide the ones I have off for replacement?
Home Owner
sinnamahoning
Apr 19, 2016
Home Owner from sinnamahoning
Apr 19, 2016
S860-28 with only one cord
On a few of my vinyl replacement windows, the block and tackle channels appear identical to the series 860 with one exception: there is only one cord attached to the shoe, not 4 as pictured in your series 860???? Will this work? Thanks, Tom
Quick Learner
Lee's Summit Mo.
Apr 19, 2016
Quick Learner from Lee's Summit Mo.
Apr 19, 2016
Sash Tilt Pin
I am unable to find this Sash Pin or Pivot Bar at any local windo repair shops. The windows were installed in about 1995. I do not know who the manufacturer of the window is. Thank - Charlie
Home Owner
Bedminster NJ
Apr 19, 2016
Home Owner from Bedminster NJ
Apr 19, 2016
J26 5#27586 11 600-17 Andersen balance
Trying to get replacement for J26 5#27586 11 600-17 this fits a 1'8"x 4'-6" window.
Contractor
Indiana
Apr 19, 2016
Contractor from Indiana
Apr 19, 2016
Window Balance ID
Current balance measures Length: 34", Width: just under 1/2", and Depth 7/16" Balance is ribbed and goes on a single hung tilt window. Windows have no names or markings. I got a replacement from a local window company and it was too wide and too deep to fit into the channel. The measurement on ... (cont.)
Home Owner
Tigard, OR
Apr 19, 2016
Home Owner from Tigard, OR
Apr 19, 2016
Replacement lock
I believe this is a Starlight casement window from 2001. I can have my handyman take the lock out...