Viewing all customer Discussions for:
Door & Window

Quick Learner new mexico
Sep 4, 2015
Quick Learner from new mexico
Sep 4, 2015
screen door handle
is this product all I need to change a regular latch to a keyed one
Landlord New Jersey
Sep 4, 2015
Landlord from New Jersey
Sep 4, 2015
Broken pivot shoe
My apartment complex uses these shoes in its windows. This is the bottom half; the broken part got lost. I've never seen a shoe with that metal flange across the back. What shoe do you have that could make my tilt windows work again?
Home Owner
Sep 4, 2015
Home Owner
Sep 4, 2015
Black tip for spiral balance
Hello, I need to replace my spiral balances in my tilt window. I currently have 3/8" x 29 " with black tip spiral balances. I don't see any with black tips on your site for the size I need. What color tip spiral balance could I use to replace my existing ones? Thank you, Wayne
Quick Learner
Sep 4, 2015
Quick Learner
Sep 4, 2015
Searching for 7904-2
I took the lock from my A/W sliding patio door to have it re-keyed. The locksmith informed me that it is missing a component that attaches the gear to the key cylinder, so even if he re-keyed it, the cylinder doesn't make contact with the rest of the unit to turn the latch. The lock works fine fro ... (cont.)
Quick Learner USA
Sep 4, 2015
Quick Learner from USA
Sep 4, 2015
80-021 Fixed panel keepers
I need at least a finger hold for my heavy wood- framed glass doors. How thick are the fixed panel keepers? Will they slide past the other door that is 1" away? Do you have anything narrower?
Quick Learner Eau Claire WI
Sep 4, 2015
Quick Learner from Eau Claire WI
Sep 4, 2015
Home Owner USA
Sep 4, 2015
Home Owner from USA
Sep 4, 2015
Smaller #26-407
I ordered a few corner pivot bars, but they are the wrong size. I need one that's about 30% smaller, help! Thanks, Greg M
Home Owner USA
Sep 4, 2015
Home Owner from USA
Sep 4, 2015
Andersen balances E3 9 27 170 and K47 7 27 1269
I need replacement balances for two different Andersen windows On one window both balances read K47 7 27 1269. On the other window one balance reads E3 9 27 170 and the other E3 9 27 270. Can you help?
Landlord Glasgow, Kentucky
Sep 4, 2015
Landlord from Glasgow, Kentucky
Sep 4, 2015
Help, I need several Top Shoe Parts for a 1/2 inch Channel TOP SHOE ?
Window Expert: I bought the wrong part, This part is 1 -3/4 " Tall and 5/8 Width and 5/8 Deep at the top Portion. Hole spacing is 7/8 Center to Center ( The Lower hole is a Box to help fit. PLease help me find the right Part. I need to replace all of them. Thanks Dave I added 3 photo, ... (cont.)
Quick Learner USA
Sep 4, 2015
Quick Learner from USA
Sep 4, 2015
T type handle for Andersen crank 39-146
For this window crank,39-146, do you have the wing nut style crank as opposed to crank 39-286.
Home Owner Wilmington, DE
Sep 4, 2015
Home Owner from Wilmington, DE
Sep 4, 2015
Handy Person wisconsin
Sep 4, 2015
Handy Person from wisconsin
Sep 4, 2015
replace long arm operator 39-389
do I need any extra parts to replace existing operator with 39-389 kit? thanks Chris
Home Owner USA
Sep 4, 2015
Home Owner from USA
Sep 4, 2015
Tandem style coil balance replacment
I am trying to find coil balance replacements for my windows. They appear to be tandem style and I attached photos to give you an ideas as to what I am looking for. The bottom window sash is 31". Do you have something that would work?
Quick Learner USA
Sep 4, 2015
Quick Learner from USA
Sep 4, 2015
I need 3/16 by 3/16 corner keys for aluminum screen
I am looking for corner keys that are 3/16 by 3/16 for aluminum screen repair. Any suggestion.
Quick Learner Wayne New York
Sep 3, 2015
Quick Learner from Wayne New York
Sep 3, 2015
Anderson Double Hung Window Sash Balancer
The window size is 3046. The size of the balancer in the photo is 3inches by 6 inches. Can you guide me to the correct replacement part? The parts I see on your page - I don't see the holes for the screws to the head jamb. Thank you ! Mary Lou
Quick Learner 94114
Sep 3, 2015
Quick Learner from 94114
Sep 3, 2015
sliding window roller
On the left is Swisco part # 87-213. Now I'm trying to find the 2nd roller on the right(brown plastic) that doesn't have the large end piece for holding the whole carriage in place. any ideas? I don't need it to be brown, any color will do. thanks, chris
Quick Learner Royal oaks, ca
Sep 3, 2015
Quick Learner from Royal oaks, ca
Sep 3, 2015
Viking sliding window lock replacement
Hi, This lock has a keep that meets the lock at 90 degree position. It has 2 1/16 hole center. I cannot find any that may work to replace this lock.
Home Owner Texas
Sep 3, 2015
Home Owner from Texas
Sep 3, 2015
Glaze replacement
See image no distinct markings
Home Owner San Diego
Sep 3, 2015
Home Owner from San Diego
Sep 3, 2015
Phillips window locks
Hi: I just sent an inquiry about replacements balances and realize I need about 8 of these Phillips replacement locks. I took pictures of 3 different locks around the house on different size windows. They appear to be about 2 3/4" long, but hopefully the ruler can help you identify. Thanks agai ... (cont.)
Quick Learner Michigan
Sep 3, 2015
Quick Learner from Michigan
Sep 3, 2015
Need Replacement Balance
I need to replace the balance in my Simonton Luminess windows. I've included a picture of a working one and one that is missing the cover. I hope that is good enough. I'm afraid to take apart a working window because the last one I did shattered the balance pieces and I couldn't get the window close ... (cont.)