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Door & Window

hi we're in an apartment I don't have any details on names or numbers. I too a picture of the side that is NOT broken. We need another of the male piece the two 'bars' that the other piece 'snaps' over to hold the fasia on.

I have a defective sash balancer on my Anderson window. the numbers on the window seem to be CIG-2 1-95.6 High Perf. (Hard to read them.) What sash balancer do I need? The windows are about 20 years old.

looking for this type of window locks do you carry them . 2 1/2" long 3/4" wide can you help

Hi. the part that help the handle to turn is not working. When I opened it up and looked inside, I realized that a flat piece is no longer attached that helps the cranking to take place. There is no connection to the round grooved part that looks like a wheel. I hope this is clear enough. Jul ... (cont.)

Is this window lock replaceable? If so, do you have the parts and instructions how to replace it? Thanks

Re the "how to" video, why is the glass also replaced? For alenco dual pane, will the lip of the glazing create the air pocket?

I have several corroded Milgard non-tilting casement window channel balances. The number on the channel balance is 32 4 10 CALDWELL. The channel balance is 1/2" wide. It is 33" long. From the pictures on your website, it looks like a 15-005 or 15-004 bottom shoe, and a 19-005 top shoe. Can you he ... (cont.)

I am trying to replace Part # 67-027 (Face Guide)on my PGT Horizontal Roller Windows HS-201. I have tried many times with the sash out and installed and I just can't figure out how to do it. Any help would be greatly appreciated. If I remove the window and install the part, I can no longer get th ... (cont.)

Dear Sir/Madam, my interior latch does not spring back due a broken tongue on the picture shown. Not sure if you had a similar part or a complete door latch.

Looking for replacement stops. Stop is 3/4" wide across the horizontal size in the pic - from the edge to the notch. Vertical side is 1/4" tall from the edge to the start of the notch - so the right-angle "notch/step" is not included in the measurements... Thank you.

I have a part# E42 9P27 177. Could you recommend which newer will work for replacement? Thanks Frank

Hello I have several casement windows that are not operating. I need to replace the roller at the end of the arm. I believe they are Atrium casement windows but cannot confirm. Do you sell such a part? Thanks Keith

Please give cost per set, the number I found is w4827987 the windows are27 yrs old. Thank you Julio

Hello, The door lock no longer works, house was built in 1984 and it is the original door. Only identifying mark on the door is Guardian which only tempered the glass. Side screw holes are 4 in apart and inside screw holes a 3 3/4 in apart.

I am looking for replacement parts for my windows of the Apartment Building I do the maintenance on. The windows are double pane 41 x 31.5 and weigh approximately 20-30 pounds The coils have the letters EL imprinted on them and are 1/2 inch wide. The whole part is 3 1/2 inches tall from coi ... (cont.)

was wondering if you could find this part I believe its a part from pella sliding glass door for the lock. I need two of them.

I am replacing a broken Alenco window in my home. When I tried to remove the glazing bead, it was all dry rotted and brittle and literally broke into little pieces. Because of this, I do not have a sample piece that I could take a picture of. Either way, after going back and forth with Alenco cu ... (cont.)

Swisco Customer Service, I'm hoping you can provide some assistance with my search for replacement constant force balance coils for my windows. My coils have no markings or stamped imprints, so here's a description: They look very similar to the 190 Coil Balance Spring series on your website (si ... (cont.)

I have a window channel balance that has the following stamped on the Channel, UB 28 D. The unit measures 29 inches long and is 5/16 wide. I am not sure what top and bottom styles to order. I have enclosed a photo of each for your review. The window is non tilting and has impact resistant glass. I w ... (cont.)

Hi, I've included a photo of the lock I am trying to duplicate, a Swisco-made lock with a substantially beveled receiver portion of the lock. I read the q & a from 2011 about a similar situation but am wondering if there is a product now available to solve this issue. Thanks!