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Viewing all customer Discussions for:
Door & Window

Quick Learner michigan
Sep 24, 2014
Quick Learner from michigan
Sep 24, 2014
How do I replace the 26-377?
I have to replace part 8254 which due the wonderful internet I was able to find and order from your company.It appears that the ones on there now are pop rivot on. How would i 1. take off old ones and 2. secure new ones? Thanks in advance Matt
Home Owner Phoenix, AZ USA
Sep 24, 2014
Home Owner from Phoenix, AZ USA
Sep 24, 2014
window channel balance with stamp 1240/ X on the metal
Looking for replacement window channel balance. The existing ones appear to be original to the house built in 1983. The metal channel measures 13" by 1/2" width, 5/8" depth. Looking for a replacement that includes the plastic guides (shoes?) at the top and bottom. Which series would be appropr ... (cont.)
Contractor Charlotte NC
Sep 24, 2014
Contractor from Charlotte NC
Sep 24, 2014
Snap in window glazing
Hi, I need this snap in window glazing for aluminum windows I am working on. The longer leg is close to 1/2" and the short leg is 3/8". Thanks, Russell
Quick Learner Hampstead NC
Sep 24, 2014
Quick Learner from Hampstead NC
Sep 24, 2014
Where does the 83-036 install?
Where does the 83-036 install on the screen door to be able to lock it?
Home Owner Lanham, MD
Sep 24, 2014
Home Owner from Lanham, MD
Sep 24, 2014
Entry Guard Crank Replacement for 31538A
Dear Sir/Madam, I need to replace a crank for a leftward opening crank window made by Entry Guard with #31538A on the part. I previously ordered item #39-036. I am returning it. Please tell me which part to order. On my part, it has an "R" which it seems mean "right." But it is a left window and ... (cont.)
Home Owner California
Sep 24, 2014
Home Owner from California
Sep 24, 2014
Sliding window roller replacement
Our AAMA window sticker shows the following: Code: MI-1 Spec: HS-B2 Series: 420 MST: 9154 The sample picture shows two rollers, most of the windows have only one under each side (meaning that this sample wasn't pulled apart when installed). The "railing" off the left side goes over a railing ... (cont.)
Home Owner Wonewoc, WI
Sep 24, 2014
Home Owner from Wonewoc, WI
Sep 24, 2014
weather stripped base plate
We are trying to replace a weather stripped base plate at our local American Legion Post doors. The dimensions outlined on your web site for the long and short throw base plates don
Handy Person USA
Sep 24, 2014
Handy Person from USA
Sep 24, 2014
patio slider storm door pulls
I'm trying to find 2 locking patio slider storm door pulls. Can you help locate? The screws that attach it are spaced 3
Quick Learner louisville KY
Sep 24, 2014
Quick Learner from louisville KY
Sep 24, 2014
T-Lock Balance Shoe
Does your 28" Series 795 Channel Balance, Product Code: S795-28, come with a 1" wide balance shoe or a 1 1/4"? My current is approximately 1" wide and 13/32" (3/8") deep. My Balance is intact and operating, it's just the shoe that was broke. The channel the balance goes in has opening of 3/8" wide ... (cont.)
Contractor Sugar Grove Illinois
Sep 24, 2014
Contractor from Sugar Grove Illinois
Sep 24, 2014
Anderson double hung sash balance
Need help identifying the proper sash replacement balance. Numbers stamped on my part do not seem to match those shown on your site. Hopefully i am missing something. Thanks!!
Quick Learner woodstock ct
Sep 23, 2014
Quick Learner from woodstock ct
Sep 23, 2014
this is thought to be a home depot new work window
we are in need of the pictured parts, they are thought to be about 10 years old and purchased through home depot. 1074
Handy Person USA
Sep 23, 2014
Handy Person from USA
Sep 23, 2014
sliding screen patio door wheel
I am repairing a sliding screen patio door. To the best of my measuring, your 84-064 appears to be an exact replacement for the wheels. My question is: Is the 84-083 a BETTER replacement, as it has the steel wheel. There are fewer dimentions to compare, and the spacing of the holes on the ... (cont.)
Professional Toledo OH
Sep 23, 2014
Professional from Toledo OH
Sep 23, 2014
Can't Fnd This Balance Shoe
Please review the picture. We are not finding this part on your website. Do you have this part available for purchase. Thanks.
Home Owner USA
Sep 23, 2014
Home Owner from USA
Sep 23, 2014
Nuprime locking system
Hello: I'm searching for the locking handle and its metal base. Been on your website and it looks like the 90-042 might be what I could use. The measurements are close to yours. I'd be interested in the handle/metal base and perhaps a couple of the 90-041s so that I can have them if I break ... (cont.)
Home Owner USA
Sep 23, 2014
Home Owner from USA
Sep 23, 2014
Do I have Product Code 90-257
We are attaching a picture of a Sash Lock and the keeper that we have on our window. We are only missing the keeper for the attached Sash Lock. Upon looking at your catalog online, we found Product Code 90-257 which might work with our Sash Lock. We would like to find out if this item will be co ... (cont.)
Quick Learner Oregon
Sep 23, 2014
Quick Learner from Oregon
Sep 23, 2014
Need a new plastic part in window...see photo
Hi, so we recently ordered two 27" Series 385 Channel Balances for a window in our home. We installed them correctly (I've done this many times, because we have 50 windows and I take the windows apart to wash the exterior). Anyways, when I went to close the window (right after installing it), we he ... (cont.)
Quick Learner Hawaii
Sep 23, 2014
Quick Learner from Hawaii
Sep 23, 2014
Awning window arm
Aloha...it's me again! Decided since I was ordering a new crank I'd better replace the arm and stabilizing bar as well. The attached pictures show the existing, corroded hardware as it is currently in place. I'm wanting to order a.) the black stabilizing bar which is about 36 1/2" long, ... (cont.)
Contractor Merrimack, NH
Sep 23, 2014
Contractor from Merrimack, NH
Sep 23, 2014
vinyl glazing stop
I have a vinyl glazing stop like your 55-175. It is 1 3/8" on the leg side and 11/16" on the face side. Should be a Hurd window stop for 1" glazing. Do you have them available? Cost?
Home Owner Half Moon Bay, CA
Sep 23, 2014
Home Owner from Half Moon Bay, CA
Sep 23, 2014
Replacement sash window channel balance 2730
Hello, I would like to replace the two channel balances in a sash window. I have attached pictures of the existing balance. The metal part is 28" long (excluding the plastic end caps) and is stamped "2730". The window is an aluminum frame, original install in a house built in 1986 in California. ... (cont.)
Home Owner USA
Sep 23, 2014
Home Owner from USA
Sep 23, 2014
How do I determine what sash weight range I need?
How do I determine what sash weight range I need? Looks like I need 21" Series 385 Channel Balance Product Code: S385-21 I will purchase 2, one for each channel Is there anything else I need for the replacement of my channel balance