Viewing all customer Discussions for:
Door & Window

Quick Learner New Jersey
Nov 26, 2013
Quick Learner from New Jersey
Nov 26, 2013
Tilt latch for replacement double hung
Hi, great idea. I wish I found this site years ago. Always afraid of ordering the wrong set and deal with the hassle of it or eat the cost. At this point I need about 10 sets so I'd like to get it rite. I believe I have the rite 1 what do you think? I'm looking at the 26-243 and 26-244. The part ... (cont.)
Home Owner
Nov 26, 2013
Home Owner
Nov 26, 2013
Need to order replacement window balances
Information written on side of window balance: 33 3 CALDWELL JM It measures 33 3/4 inches in length It measures 1/2 inch in depth
Home Owner West Virginia
Nov 26, 2013
Home Owner from West Virginia
Nov 26, 2013
Need folding cranks for Champion window
Recently purchased a champion 700 series casement window, that is missing both recessed folding cranks. Will 39-375 39-376 fit or do u have something that will fit.
Contractor Crestline CA
Nov 26, 2013
Contractor from Crestline CA
Nov 26, 2013
I can't find my balances in my window!
I believe this is a Betterbuilt window. The window won't stay up so I'm sure it needs balances. I have never seen this type of system before. It is a tilt-out but I don't see the balance.
Home Owner chicago
Nov 26, 2013
Home Owner from chicago
Nov 26, 2013
replacement acorn window lock
I have windows in a condo that have the same looking lock. The tip on the bottom has broken off and no longer locks in place. I wanted to find a replacement and found these on line. The lock is the original lock that came with the windows 30 years ago. Will this replacement work if it looks simi ... (cont.)
Quick Learner Brooklyn, NY
Nov 26, 2013
Quick Learner from Brooklyn, NY
Nov 26, 2013
Home Owner Phoenix
Nov 26, 2013
Home Owner from Phoenix
Nov 26, 2013
Milgard Channel Balance Replacement
Need help on the correct series to replace my Milgard Channel Balance, the code stamped on the original part is 32 5 CW CMC 8 The channel shoe measures 1 3/32" in height, the metal rail is 33" long and 1/2" width.
Handy Person
Nov 26, 2013
Handy Person
Nov 26, 2013
Hinge for Pella casement window
Hello, My house has older windows ca 1980. A couple of parts on the window are marked with Pella logo. I'm looking for the hinge to replace on one of the windows. It looks like the 39-395 but does not have the horizontal arm in the picture. It's basically the diagonal part in the picture, ... (cont.)
Home Owner VA
Nov 25, 2013
Home Owner from VA
Nov 25, 2013
Gorell patio door roller identification
I have a two panel (one fixed, one sliding) Gorell Patio door - I'm told they are out of business. It was installed in 2005 and I have been experiencing a problem with one of the roller sets (it has two, "two wheel tandem" rollers). When I removed the sticky one for inspection and cleaning, it a ... (cont.)
Quick Learner Minnesota
Nov 25, 2013
Quick Learner from Minnesota
Nov 25, 2013
5#23 andersen balance
Best attempt to read part numbers for anderson double hung sash balance - it looks just like sash balance 24-1033 Markings appear to be 135 5#23 4-87 11600-17 Please advise proper replacement part #
Quick Learner Jacksonville, FL
Nov 25, 2013
Quick Learner from Jacksonville, FL
Nov 25, 2013
Window Top Sash Guide for Channel Balance
I am asking if you could help me identify this part. It is a Top Sash Guide for Channel Balances used in my house. I have 3 windows that these have broken on, and now the Channel balances don't stay with the window sash, but now they shot to the top of the window frame. I am asking if you could help ... (cont.)
Handy Person New Jersey
Nov 25, 2013
Handy Person from New Jersey
Nov 25, 2013
12-1/8" long Pella hinge
Hello Swisco, I am looking for a very similar Pella casement hinge as the 39-352, except the long pivot arm needs to measure 12 1/8 inches end to end. The sash it operates on is 34 inches wide.Is this available? Thank you! BTW, Great web site !! :)
Distributor Wallaceburg, Canada
Nov 25, 2013
Distributor from Wallaceburg, Canada
Nov 25, 2013
casement oper.
Hi I have a part the same as your part #39-399, except my arm is only 9 1/2". Do you carry these. Same part as 39-399 except longer arm. Thanks
Quick Learner United States
Nov 25, 2013
Quick Learner from United States
Nov 25, 2013
nuair 900 series
I need a 2 of these do the ends come on them or not or do I have to order separate I measure 30in with the plastic tips but 29in just metal I also need the little prices on inside of of sides of window can u help
Quick Learner CT
Nov 25, 2013
Quick Learner from CT
Nov 25, 2013
Pivot Balance
My window is United window and door Series 800 DH/SL. You could see broken piece of metal that holds the balance rope.
Home Owner Florida
Nov 25, 2013
Home Owner from Florida
Nov 25, 2013
Pulley hardware needed
Need spring assembly pulley hardware for a 900 series single hung fin or flange frame window manufactured by NuAir (out of business) Tip to tip measurement of spring assembly including plastic is 36" metal to metal = 35" The window sash measures 36x48 and weighs 23 lbs. 1/2 inch channel Str ... (cont.)
Home Owner Largo, FL
Nov 22, 2013
Home Owner from Largo, FL
Nov 22, 2013
spring channel sash balance for aluminum window
The spring balance is 17" long on the metal part. It is 0.55" wide and 0.62" deep. The part number stamped on the front side is 1620Z Do you have matching replacement parts I can buy? Thanks, Guy
Contractor Atlants, Ga.
Nov 22, 2013
Contractor from Atlants, Ga.
Nov 22, 2013
kinco window replacement ballasts and nylon slides
I think the window product number is DH-BI-HP 55 PSF MST3'8"x6'0". Do you have replacements? I have a photo of the label if that helps. Thanks, Tom
Quick Learner Phoenix, AZ
Nov 22, 2013
Quick Learner from Phoenix, AZ
Nov 22, 2013
Jordan replacement channel balance & top sash guide
Hi, I have Jordan Windows and need a new set of channel balances and top sash guides. I'm thinking that I need replacement part numbers "S390-29 w/ option 2830" and "18-166". Would you please let me know if you agree with my selections based on the attached images. Thanks, Jared... ... (cont.)
Handy Person California
Nov 22, 2013
Handy Person from California
Nov 22, 2013
Window balance
Hi, Just need to confirm which replacement balances to order. I've attached photos of my existing balance. Measured length is 28" metal-metal. Not sure which model best matches my plastic ends. I need two balances and 10 take out clips - item 16-002. Thanks, Paul