Viewing all customer Discussions for:
Door & Window
Home Owner
rome,ny
Nov 20, 2013
Home Owner from rome,ny
Nov 20, 2013
Peechtree French doors they swing out habdle on the side where the lock/key set is broken
looks like the washer inside and on the inside side of the door is broken. I would appreciate any help you can give me. Patent # on lock/door handle 4,671,089 Peechtree doors Thank you AnnMarie
Home Owner
New Orleans
Nov 19, 2013
Home Owner from New Orleans
Nov 19, 2013
Piviot Shoe hole size
I ordered the 15-134 based upon the look and color of the center. When i recived them and put them side by side the center hole size i need is larger then your 15-134. Which model do i need and how do i return?
Handy Person
Rockwall, TX
Nov 19, 2013
Handy Person from Rockwall, TX
Nov 19, 2013
What balance to use?
My old 3/8" x 30" balances have red tips, yet the windows weigh 27lbs. I am not sure what balances I need. The options available in the Series 900 balances show red carrying a sash of 10 to 22lbs, or green supporting 14 to 26lbs. Any suggestions will be greatly appreciated. (Could the independ ... (cont.)
Home Owner
Leesburg fla
Nov 19, 2013
Home Owner from Leesburg fla
Nov 19, 2013
UNIQUE PARTS
I have a window with 2x broken Unique re-tractors. The Item is marked 22-D-40 UNDER THAT IS 02/05/S7....NOT SURE ABOUT THE S Keith
Professional
USA
Nov 19, 2013
Professional from USA
Nov 19, 2013
truth arm swing gear
Can you please locate this truth arm swing gear and hand crank for me? Winter is coming, I need to locate it fast. Can you get back to me please ASAP RUSH? Gabriella
Home Owner
Augusta,Ga
Nov 19, 2013
Home Owner from Augusta,Ga
Nov 19, 2013
broken window balance
Single hung window with broken balances. Window weighs about 18 lbs. balance is 28" long and approximately 1/2" by 1/2" channel. See attached picture. 2800 stamping on balance and attachment is a rectangular terminal clip. (looks like your 770 balance with the terminal clip connection) Which r ... (cont.)
Home Owner
USA
Nov 19, 2013
Home Owner from USA
Nov 19, 2013
Screen door rollers
Screen door rollers : Do you have item# 84-001 with a stainless steel spring? Or one that would work for this application, in stainless steel. This regular item is rusting out in a matter of months, at the ocean front property we are managing. Thanks for your soonest reply. Tom
Quick Learner
houston
Nov 19, 2013
Quick Learner from houston
Nov 19, 2013
Alenco window stamp on side reads 2730 (27 inch 30lb?)
Tape measure reads 28 inches. I've looked through your parts and seem to get close but not an exact match with top and bottom combined. Can you help please?
Home Owner
Adealide, South Austra...
Nov 19, 2013
Home Owner from Adealide, South Australia
Nov 19, 2013
Replacement roller for glass sliding door
Hello I live in Adelaide, South Australia. I am looking for a replacement roller for my glass sliding door. The door was manufactured by "Trimview" circa 1980. Please let me know if you are able to assist with this replacement or suggest an alternative. Any help/suggestions will be greatl ... (cont.)
Handy Person
Ramrod Key FL
Nov 19, 2013
Handy Person from Ramrod Key FL
Nov 19, 2013
Patio door roller, rusted in
Guardian patio door with one fixed panel and 1 sliding panel. Purchased at HomeDepot. Markings on glass: ANS Z97 1 2004 SGoC 630 1/8UA 16 CFR 1201 II I need the part number for the roller because it is rusted and I can not retract it up to get it out and I know I will have to do some serio ... (cont.)
Home Owner
USA
Nov 18, 2013
Home Owner from USA
Nov 18, 2013
entry guard operator
I recently ordered a dual arm operator from you and received it just fine. 39-032 I attempted to replace the broken one and discovered the shorter of the 2 arms is longer than the original so it will not work. I am less interested in a return as I am in just getting the right product. Th ... (cont.)
Home Owner
Millers Creek NC
Nov 18, 2013
Home Owner from Millers Creek NC
Nov 18, 2013
Caradco Tilt Windows - Replacement swing hinges
Our house was built in 1985-86 with Caradco windows. We are in need of replacement swing hinges for our tilt windows. Attached is a picture of what we are needing along with the measurements. We would like to order 4 hinges when we are advised of the correct part number Thank you for your ... (cont.)
Quick Learner
Morehead city NC
Nov 18, 2013
Quick Learner from Morehead city NC
Nov 18, 2013
Cylinder lock
Peachtree citation II sliding glass door cylinder lock/key cam . I am looking for a part number or replacement with a key.
Handy Person
Denver
Nov 18, 2013
Handy Person from Denver
Nov 18, 2013
Whatever this plastic thing is
My vertically opening sash window had this part break off and got lost. I need another one. It is for the top left side of the window.
Quick Learner
USA
Nov 18, 2013
Quick Learner from USA
Nov 18, 2013
Balance accessory ID
Hi. Hope you can help. These are PGT windows. I have three pictures of the balance guide and also of the top guide. Not sure if there is a left and right ? The top guide may be broken or just worn ? I appreciate your help or comments. Thank you , Sue
Quick Learner
USA
Nov 18, 2013
Quick Learner from USA
Nov 18, 2013
Alcan Window glazing
We have a problem with the glazing in our Alcan Windows that are about 23 years old. Sunlight has caused the glazing to become brittle and break. I looked at your pictures, but I did not see any that looked like ours. Looking at it from the end, it looks like a what a large staple would look lik ... (cont.)
Quick Learner
Carlsbad, Californ ia
Nov 18, 2013
Quick Learner from Carlsbad, Californ ia
Nov 18, 2013
Pella 791 Casement Window
Dear Swisco, The white plastic device inside the track which moves the crank arm has failed. I am guessing you call it a window roller. Can you identify the part number for this product? Thank you, Roy
Home Owner
USA
Nov 18, 2013
Home Owner from USA
Nov 18, 2013
Channel balance ID
Hi, I am needing 4 channel balances with the following measurements
Professional
60480
Nov 18, 2013
Professional from 60480
Nov 18, 2013
Pella sliding patio door lock
Can you help me identify this lock?
Quick Learner
newyork
Nov 18, 2013
Quick Learner from newyork
Nov 18, 2013
installation instruction
I just bought this Lever Handle With Deadbolt Set Product Code: 40-058le could you please send me installation instruction for handle and dead bolt lock I couldn't find in the package thank you