Viewing all customer Discussions for:
Door & Window

Home Owner Indianapolis
Dec 3, 2013
Home Owner from Indianapolis
Dec 3, 2013
Broken Window Sash Springs
Hello, We have some window sash springs broken and would like to replace them. Those are 29" long and 3/8" width.Brand for the windows is ALCOA 2092 which was installed in 1992. I can't find the series. Pl. help finding the right part. We need them asap. Thanks much!
Landlord New Jersey
Dec 3, 2013
Landlord from New Jersey
Dec 3, 2013
sash parts for windows
Hi, some of these were attached to the sash cord that I included in the picture with the needle nose plyers holding it. The windows basically won't stay open and I think it's because the plastic clips broke apart. I'm not sure of the window manufacturer but I included a pic of the window. I also ... (cont.)
Handy Person Fort Worth, TX
Dec 3, 2013
Handy Person from Fort Worth, TX
Dec 3, 2013
Channel Balance Replacement 2820
Can you help me identify price, approximate shipping and replacement part for the attached photos and information below: - Total channel length is 29" exactly, excluding the two plastic end caps. - Channel reads " B.S.L. 2820" - Need 8 replacement channels
Home Owner Florida
Dec 3, 2013
Home Owner from Florida
Dec 3, 2013
Window will not stay in the open position
I recently purchased a new home. One of the windows falls every time you try and open it. I am not familiar with the terminology of window parts but I believe the part that has broken is part of the balance. From what I can tell this is screwed into the window frame and keeps the balance from shooti ... (cont.)
Quick Learner Jacksonville fl.
Dec 3, 2013
Quick Learner from Jacksonville fl.
Dec 3, 2013
Mutin clip
Looking for some replacement mutin clips.
Home Owner Staten Island, New Yor...
Dec 3, 2013
Home Owner from Staten Island, New York
Dec 3, 2013
What is my Traco Internal Tilt Latch
Hi: Looking for replacement internal tilt latches for Traco 4550 white vinyl windows. Need left and right for lower window, both points are broken so the window only stays up when fully closed. Looks like your part 26-350 may be the one. Yes? If yes, can you give me a bit of information o ... (cont.)
Home Owner altoona pa
Dec 2, 2013
Home Owner from altoona pa
Dec 2, 2013
Need to replace the cam for my pivot shoes
I have a grandview double hung window and I am looking for replacement cams inside the pivot shoe. Can you help
Home Owner
Dec 2, 2013
Home Owner
Dec 2, 2013
Nylon vs. Steel Rollers
Does it make a difference if I replace nylon rollers with steel ones? I found the rollers and assembly I need on swisco.com, 81-143 The current rollers are nylon. Will it spoil the tracks if I get steel rollers?
Quick Learner new port richey fl
Dec 2, 2013
Quick Learner from new port richey fl
Dec 2, 2013
top sash guide i.d
can you give me a part number that you have to match this
Home Owner USA
Dec 2, 2013
Home Owner from USA
Dec 2, 2013
Patio DoorTrack Guide
I am trying to find this nylon track guide for my patio doors. It is approx 1.5 inches wide and 2/16 inch thick. It attaches to the top corner/edge of the door to keep it centered between the metal frame and from rattling. It is held in place by a single screw which is the area that is broken off in ... (cont.)
Handy Person Boise, ID
Dec 2, 2013
Handy Person from Boise, ID
Dec 2, 2013
Need replacement 1/2" Wide Channel Balance
I have a single pane vertical sliding window with broken balance. The window is about 22 lbs (weighed, not estimated), and 28" tall. The channel itself (the metal part) is 26" long. The window was made by Philips, as noted on the lock. From your catalog, I see that these could be either series 3 ... (cont.)
Handy Person Morgantown, WV
Nov 27, 2013
Handy Person from Morgantown, WV
Nov 27, 2013
Drawer guides
I am in need on some drawer guides for my Broyhill Continental Tapestry collection dresser. Would you have them available and at what price?
Home Owner falkville, al
Nov 27, 2013
Home Owner from falkville, al
Nov 27, 2013
pivot shoe bar for vinyl tilt windows
I am repairing my tilt windows. Everything went fine except, the old pivot shoe bar is just a little too big for the 15-045 shoe. the old bar is 3" long - 15/16" wide - 1/8" high. I am thinking of new bars???
Quick Learner USA
Nov 27, 2013
Quick Learner from USA
Nov 27, 2013
Door roller ID
My sliding glass rollers are old, and opening the door is VERY difficult. I am going to replace the track and thought I would replace the rollers also. I have attached a number of pictures. Do you have this roller or something similar to it that would work? Thank you! Eric
Home Owner Baldwinsville, NY
Nov 27, 2013
Home Owner from Baldwinsville, NY
Nov 27, 2013
Left side mechanism gears stripped
The attached photos aware a combined set from both sides because the left side is stripped and easier to take photos of right side mechanism open. Stamped on the metal arm that attaches to the window says Entry Guard and a little house stamped in it with the word Truth. I need a new mechanism f ... (cont.)
Home Owner Missouri
Nov 27, 2013
Home Owner from Missouri
Nov 27, 2013
Sliding Window Roller
I have some windows that I need replacement rollers for. The part I need is almost identical to your part #87-189, but only has a single nylon wheel vs the 2 brass wheels as your part has. Can this be used in place of the part I am looking for? The original part was a P.E. Delmar Model 4680 rolle ... (cont.)
Home Owner San Marcos TX
Nov 27, 2013
Home Owner from San Marcos TX
Nov 27, 2013
Pictures of channel balance
I have two non-tilt window channel balances I need to replace. I do not know the brand, but the numbers on them are 27-3 and 27-5. In reviewing the parts on your website, I believe the tops match part 19-005 and the shoes are 15-001, but I don't see that you offer channel balances with those confi ... (cont.)
Quick Learner Helotes, TX
Nov 27, 2013
Quick Learner from Helotes, TX
Nov 27, 2013
28 inch channel balance for BFS window
Hello, I'm trying to find replacement balances for my non-tilt BFS window. The balances measure 28", 1/2" wide and looks to have a 19-005 paired with a 15-002. There is a "2740," "BSI," and "rc" stamps on the back of the channel. I don't see this combo offered on your site - is this custom? A ... (cont.)
Home Owner Tampa, FL
Nov 27, 2013
Home Owner from Tampa, FL
Nov 27, 2013
Alcan window weep hole covers
Several of the weep hole covers on my Alcan windows were missing. We built our house in 1986 and over the years, the covers cracked due to sun exposure and fell off. I was going to fabricate something to cover the holes, but I discovered the Swisco website and found the exact replacement weep hole ... (cont.)
Home Owner USA
Nov 27, 2013
Home Owner from USA
Nov 27, 2013
Top sash ID
Can you identity a replacement for this top sash?