Viewing all customer Discussions for:
Door & Window

Quick Learner Boston, MA
Jun 25, 2013
Quick Learner from Boston, MA
Jun 25, 2013
Standard spline size for Silverline screens?
Greetings, I am looking at repairing 26 Silverline window screens originally manufactured around 1999. Is there a standard spline size for Silverline window screens made around that time (whose turn clips match the product code 70-211) and what would be its closest replacement match in your ca ... (cont.)
Home Owner Westerville, OH
Jun 25, 2013
Home Owner from Westerville, OH
Jun 25, 2013
Alcoa window tilt latch and spiral balance
I'm looking for replacement parts for my Alcoa windows that were installed when the home was built new around 1996. The windows are white and the spiral balances have a white casing. I've attached a couple of pictures, but I'm not sure what series/model windows I have. The window that needs spiral ... (cont.)
Home Owner Fisco TX
Jun 25, 2013
Home Owner from Fisco TX
Jun 25, 2013
Single hung window replacement latch - Beige Slide-in
I have a difficult time finding this replacement part. The window manufacturer is out of business. Do you have this part... The color is Beige/Bone color. Thanks Paul
Handy Person los gatos, ca
Jun 25, 2013
Handy Person from los gatos, ca
Jun 25, 2013
sliding door top guides
I have a few guides that are worn or missing. Do you guys sell anything like the things in the pictures?
Home Owner horsham, pa
Jun 25, 2013
Home Owner from horsham, pa
Jun 25, 2013
i need the lock handle that controls the slide lock on the inside of the window
i have atttached a picture of the bay window i purchased from home depot. the other picture is a close up of the casement window that is attached. the closeup of the handle is what i need because it no longer controls the slide on the inside of the window to lock or unlock the window. i have a ... (cont.)
Handy Person Middlebury, CT
Jun 25, 2013
Handy Person from Middlebury, CT
Jun 25, 2013
Andersen Sash Balance 7P27
Hello: I need to replace the sash balances on a couple of Andersen windows in my home, due to their cords being broken. My home was built in '78. Following your relevant video with Mike instructing me how to remove both upper and lower sash, the left jamb liner, and then the top stop, I wa ... (cont.)
Handy Person USA
Jun 25, 2013
Handy Person from USA
Jun 25, 2013
I need Series 380 with 15-004 shoe
I think i have determined that I need a S380-34 channel balancer. This comes with the 15-005 shoe attached, but i think i would need the 15-004. Would that option ship to me attached instead of the 15-005? Presume the top shoe does not need to change. BTW, my old balance has a stamp on it that say ... (cont.)
Handy Person 92117
Jun 25, 2013
Handy Person from 92117
Jun 25, 2013
Do you have these window latches?
Hi. Do you have the replacement latches shown in these images? Thank you
Home Owner OKC
Jun 25, 2013
Home Owner from OKC
Jun 25, 2013
Series 400 - how to remove?
Our single hung aluminium windows feature S 400 spiral balances which have failed. How do we get them out - can't pull out the bottom because the metal bracket (maybe 17-010 or similar?) is in the way. Can't pull out the top because the spiral band cross clip hangs up on the metal bracket. Should ... (cont.)
Quick Learner New Jersey
Jun 25, 2013
Quick Learner from New Jersey
Jun 25, 2013
Right Sash Balancer
Hi, I need to replace this right sash balancer. The dimensions are 6.5" x 3". The window is a regular double hung - not the tilting kind. It has two markings: 11600-2 and DS9 7#27 483. Please let me know if there is anything else I can add. Mark
Home Owner Parker, Co
Jun 25, 2013
Home Owner from Parker, Co
Jun 25, 2013
40254 truth Window parts
Part numbers I can see 40254 30710 30470LH the link arm is about 4 1/2 The longer arm is about 9 1/2 I need the mechanism, cranks and guards need both RH, LH. Also have windows that swing vertically. I think those are all LH. The numbers were the same as the ones that swing out I think ... (cont.)
Home Owner Nashville
Jun 25, 2013
Home Owner from Nashville
Jun 25, 2013
I need thsee Tilt Window Clips
I need 5 of these tilt window clips. Please help.
Home Owner New Jersey
Jun 25, 2013
Home Owner from New Jersey
Jun 25, 2013
slidiing storm window
they look like rubber nails on storm windows there is alson a rubber or plastic part in channel next to rubber or plastic nail
Handy Person Pittsburgh
Jun 25, 2013
Handy Person from Pittsburgh
Jun 25, 2013
Is a 2730 J a special order?
2730 J window balance series 350 28" inches, with 19-002 top and a 15-004 bottom
Handy Person Baltimore, MD
Jun 25, 2013
Handy Person from Baltimore, MD
Jun 25, 2013
Need This Caldwell Channel
I need Channel Balance Caldwell: CB 68CALD-30-3 with attachments CB90005-CALDW and CB 90007-CALDW assembled. Do you have them? If Yes, could you give price with shipment and handling. Thank you very much, Michael
Handy Person USA
Jun 24, 2013
Handy Person from USA
Jun 24, 2013
Andersen balance E289
MY ANDERSON WINDOW BALANCE HAS THE FOLLOWING NUMBER SEQUENCE ON IT: E28 9#27 7-85 WHAT REPLACEMENT SASH BALANCE DO I USE TO REPLACE THEM? THANKS JOE
Home Owner Chino Hills, Californi...
Jun 24, 2013
Home Owner from Chino Hills, California
Jun 24, 2013
Need a SUNAIR window lock
2 and 3/4" It says SUNAIR ALUMIMUM CORPOTATION This model is 20years old or more :)
Home Owner md
Jun 24, 2013
Home Owner from md
Jun 24, 2013
stamp on balance channel
in my balance channel it show 29 3 jh is that mean 2930 for stamp option?
Home Owner Lehigh Acres, Florida
Jun 24, 2013
Home Owner from Lehigh Acres, Florida
Jun 24, 2013
Need 2830 or 2840 channel balances
I have several windows with bad balance units. Your 2830 or 2840 units seem to be the best match I can find on your website. Please advise as to your order, postage, and/or return policy. I will probably order 12 units. There isn't any weight stamp on the existing units. The only designation is 28C. ... (cont.)
Quick Learner
Jun 24, 2013
Quick Learner
Jun 24, 2013
Looking for 28 4 Caldwell IM balance
These are the photos of the channel balance that needs replacing in one of our kinco windows. If you can identify the correct part please let me know the cost of two and 4 each 5/8" top sash guide # 18-166. The length of the channel balance is 29.0 inches. Printed on the side is 28 4 Caldwell IM ... (cont.)