Viewing all customer Discussions for:
Door & Window

Home Owner Ventnor, NJ
Jun 27, 2013
Home Owner from Ventnor, NJ
Jun 27, 2013
Window Lock Replacement
I need replacement for window locks in attached file. The larger window lock has part # of 536-B w/ a capital L (possibly for left side). The associated window has "DACO" inscription. I don't have any additional info for smaller lock.
Handy Person Glen Head New york
Jun 27, 2013
Handy Person from Glen Head New york
Jun 27, 2013
help Identifying a channel.
Hi My channel is 25" long and has a width of 1/2" and has B.S.I. 2430 stamped on it.
Home Owner Colorado
Jun 27, 2013
Home Owner from Colorado
Jun 27, 2013
extra arm on crank operator
I have awning windows in my house with Getty operators. They seem to match the 39-002 operators, but there is an extra arm attached to it. Someone forced the window closed from the outside and broke off the top bracket where the operator attaches to the window frame, so it doesn't function properl ... (cont.)
Quick Learner Indianapolis
Jun 27, 2013
Quick Learner from Indianapolis
Jun 27, 2013
Can you help me replace my balance?
I need to replace two channel balances. Both are labeled 26 4 FP Caldwell. They are 27 inches long. Pictures of the plastic attachments are attached. Thank you for the helpful video on how to remove the channel balance.
Handy Person Rockville, MD
Jun 27, 2013
Handy Person from Rockville, MD
Jun 27, 2013
replacement screen corner
In the attached photo is the corner part and the 1" X 5/16" o.d. wide aluminum frame. The corner in the picture is broken I need a replacement plastic corner that measures 3/16 x 1/4 x 1 3/8" (w x h x l) on one side. Frame has dimples to hold in place at 0.5" and 1.25" from corner and plastic corner ... (cont.)
Quick Learner
Jun 27, 2013
Quick Learner
Jun 27, 2013
Help with ID request,n eed rollar
Do you have this? DEL MAR ENG LONG BEACH, CA. PAT. 3,670,367
Quick Learner
Jun 27, 2013
Quick Learner
Jun 27, 2013
Replacement casement window latches needed - Oil Rubbed Bronze
I need two oil rubbed bronze latches for a double casement window. The photos attached show the correct latch but the finish is obviously rubbed off. Tony
Contractor Sylvania,Ohio
Jun 26, 2013
Contractor from Sylvania,Ohio
Jun 26, 2013
Certainteed window parts
I have a customer with a broken sash pivot.
Quick Learner florida
Jun 26, 2013
Quick Learner from florida
Jun 26, 2013
70-009 pins removal
hi. how do i remove my screen frame with the 70-009 pins?thanks.
Handy Person Illinois
Jun 26, 2013
Handy Person from Illinois
Jun 26, 2013
Replacement parts for Anderson Screen Door
I would like to find replacement part for the bottom roller and top spring for my Anderson Screen Door. The door does not have any distinct marks except for an Anderson door handle. There are two springs on the top and two rollers on the bottom. My guess is that the door is from the early 90s. ... (cont.)
Quick Learner
Jun 26, 2013
Quick Learner
Jun 26, 2013
My handle fell off the hinge!
Hello... My name is Dalya. From the images, I'm sure you can tell that the handle fell off the hindge. I don't know if it's the same front and back pieces, but if it is, could you please assist me in finding a replacement for it. Thank you ACORN DorWAL
Home Owner Irmo, SC
Jun 26, 2013
Home Owner from Irmo, SC
Jun 26, 2013
Croft window; this part goes on top of the sash at each corner and projects into the frame
keeping the window from falling forward. Instructions on top of the part read "Lift sash 2" before tilting." The part is 2 2/16" long, not counting the part that projects into the side frame guide. It has a hole to thread a screw through in the top main piece, and a spring for tension in ... (cont.)
Handy Person USA
Jun 26, 2013
Handy Person from USA
Jun 26, 2013
What Balance Do I need
The tube is 28" long and 3/8" wide. There is NO colored plastic tip to identify. I DID take the tube out of the window frame before I took this picture. I also pasted a copy, from my cart, of the 2 latches I want to order. I've already set up an account, using this email address. Which tub ... (cont.)
Home Owner Wappingers Falls, New ...
Jun 26, 2013
Home Owner from Wappingers Falls, New York
Jun 26, 2013
Double Hung Window Counter Balance Springs
I am living in a condominium community that must have uniformity regarding outside appearance. The windows are 1971 aluminum frame plain glass windows. The video you posted was exactly what I needed to understand how to remove and insert the springs. Do you have a video explaining the spring r ... (cont.)
Quick Learner California
Jun 25, 2013
Quick Learner from California
Jun 25, 2013
Channel Balance Replacement
Please assist identifying the correct part to order, 2 are needed. Also, on another window with the same problem, the person that installed the shutters put them too deep in the frame, and there is no way to pop the window out. Is there any solution to this you are aware of, other than removing the ... (cont.)
Quick Learner 92887
Jun 25, 2013
Quick Learner from 92887
Jun 25, 2013
32 4 DQ Channel Balance
I need to replace 5 windows (10 ea)on these channel balance units. Part Number on channel, 32 4 DQ Channel Length, 33 in Channel Top, see Photo attached (19-005)? Bottom Shoe, see Photo attached (15-004 or 15-005)
Purchasing Agent The Turks & Caicos Isl...
Jun 25, 2013
Purchasing Agent from The Turks & Caicos Islands
Jun 25, 2013
Need help with a window channel balance 22 10 oj
Hello, I'm attaching images. The unit is 24" long 1/2" wide. It has 22 10 oj (in small script) BSI stamped on it. I'm the maintenance and logistics guy for an American College program in the Turks & Caicos Islands. We ship through a freight forwarder in Miami, FL so there will be no interna ... (cont.)
Handy Person USA
Jun 25, 2013
Handy Person from USA
Jun 25, 2013
Spring latch pin
Marvin windows - Sreen (spring latch pin The sash insert is 1/8" diameter, 3/8" long. overall length including cap is 1 5/8 two piece plastic with spring edged of screen is 3/4" wide Looking for a replacement made of metal component if possible. Plastic was not durable enough for the applic ... (cont.)
Quick Learner
Jun 25, 2013
Quick Learner
Jun 25, 2013
balancer E53 9#27 2-78.
I need to replace a balancer, the following part number is etched on the balancer not sure which one to buy. Part # E53 9#27 2-78.
Home Owner Billings, MT
Jun 25, 2013
Home Owner from Billings, MT
Jun 25, 2013
Caradco replacement part
The handle that pushes open the window broke off..........it's a Caradco part and Truth is stamped on one of the "arms" that pushes the window open. The Caradco part on the inside of the window that "houses" the handle is approx. 3.5" x 1.75". The "arms" that push out the window are jointed and ... (cont.)