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Viewing all customer Discussions for:
Door & Window

Quick Learner
May 8, 2013
Quick Learner
May 8, 2013
Stronger Balance than an S500-28 with a blue tip?
The 28" Blue S500 series balances are breaking. If we don't turn 5 times the sash will not stay up.
Home Owner North Carolina
May 8, 2013
Popular Question Badge
Home Owner from North Carolina
Popular Question Badge
May 8, 2013
Should this operator use the 39-107 or 39-107FK?
I have four entry guard dual arm operators, (39-032) The spline on the operators have all stripped. I will replace them. The current cover matches 39-107. Can I use 39-107FK instead? I would like a folding crank.
Home Owner Danville, CA
May 8, 2013
Home Owner from Danville, CA
May 8, 2013
Would like to replace this 25 4 HP Window balance
This is a 26" x 1/2" window balance. I need to replace these on 2 windows. The stamp is 25 4 HP Caldwell. Thank you.
Quick Learner
May 8, 2013
Quick Learner
May 8, 2013
Having trouble installing the 83-115 Pella screen door latch
I removed the latch to put the new one in and the new latch will not work when i install it. I put the old one back and it work like it suppose do. The new latch does not spring back on the latch and the square does not line up.
Purchasing Agent st. louis mo
May 8, 2013
Purchasing Agent from st. louis mo
May 8, 2013
Not sure which window coil I'll neeed for apartment windows
not sure which parts I need, and not sure who made the window. This is for residential windows for an apartment complex that we bought. If you can help me identify what part I need I would like to buy a couple to test, if they work I would like to buy some quantity for supply. It measutes 4" long ... (cont.)
Home Owner Monkton, VT
May 8, 2013
Home Owner from Monkton, VT
May 8, 2013
Simonton sliding door rollers clogged with dirt
I purchased a home with a Simonton sliding glass door to the deck. The door has a heavy-duty sliding screen door as well. (Great screen door with large dogs sometimes visiting us.) That screen door has a roller attached to a spring-like piece of metal on the bottom that has broken off. I expect th ... (cont.)
Home Owner Nashua NH
May 7, 2013
Home Owner from Nashua NH
May 7, 2013
Arcadia stainless steel rollers
I believe that I have an Arcadia 4000 Series Patio Door(s)and need to replace a bunch of lower rollers. Do you carry a stainless roller? Do I really need it? Is the 81-051 roller a direct match to the Arcadia 09500065 Steel tandem roller for the ARC-4000 door?
Home Owner Connecticut
May 7, 2013
Home Owner from Connecticut
May 7, 2013
Truth 30410 glass slider roller
looking for model #30410 for my glass slider the one you show is not the same my attachments are on the bottom and are straight out TRUTH
Quick Learner Manitoba ,Canada
May 7, 2013
Quick Learner from Manitoba ,Canada
May 7, 2013
Is this a replacement for Dashwood 20755?
Hi, I have a window with a Dashwood window crank. The number on the arm of the crank shows 20755. When I enter this number into your system it shows your part number as 39-155. Is this correct. Also, I'm not clear on the charges at the Canadian border. Would you have an idea what the ground sh ... (cont.)
Home Owner Oro Valley, AZ
May 7, 2013
Home Owner from Oro Valley, AZ
May 7, 2013
Alenco Sliding Window Roller
I need the sliding window roller shown in the picture. My windows are from the 1990's.
Quick Learner California
May 7, 2013
Quick Learner from California
May 7, 2013
Window bottom roller
I have a window from the late 1970's. It is a single pane window. I am looking for the rollers that attach to the bottom. There is one on each side of the window. The roller housing is plastic. There is a 1/8 hole on each side of the roller for a mounting screw. It is 1 and 9/16 inch long. I ... (cont.)
Quick Learner Texas
May 7, 2013
Quick Learner from Texas
May 7, 2013
Need help identifying snap in plastic glazing please
I need to replace some of the plastic pop-in window glazing on my 30 year old windows. I'm not sure what the brand of windows is, but it does have the name "Living" on the handle. The glazing is about 1/4" high by 1/2" wide with a quarter-round appearance. Is this the product I need to use? 3 ... (cont.)
Quick Learner Twinsburg, Ohio
May 7, 2013
Quick Learner from Twinsburg, Ohio
May 7, 2013
Andersen window balances E192737
Hello, I need the correct part # to order 2 replacement Anderson sash balances. The window is from the 70's. The original sash balance had these #’s: "E1 9 27 37", and these dimensions: 2 7/8" wide by 6 1/4" long. I have also attached 2 pictures. Thank you for your help. Thank you for your he ... (cont.)
Home Owner NY
May 7, 2013
Home Owner from NY
May 7, 2013
Pella sliding screen door plastic roller
I just wanted to Make sure that this is the standard plastic roller that Pella makes for their patio sliding screen doors My handyman left for vacation & I couldnot get hold of him for the measurement of this part & I didn't want to waste anymore time waiting around upon his return before placing m ... (cont.)
Quick Learner Jacksonville
May 7, 2013
Quick Learner from Jacksonville
May 7, 2013
need new channel balance for a window
I was told the window is a Kinco from the builder. House was build in 03 or 04. The window is 30" tall. It is also 35" wide and 23.5 lbs with a metal frame. Number on the part is 29 4 LV CMC 2. I'm sending you pictures of the channel balance, but I may have to send it to you because I'm havi ... (cont.)
Handy Person Chester, CT
May 7, 2013
Handy Person from Chester, CT
May 7, 2013
Pivot pin for Brosco window
This is the pivot pin from a Brosco window dating to about 1987. I have several of these with the pin (that engages the balance) broken off. I need to find a source for replacements or another solution. The item is about 1 inch long and looks like cast aluminum. It has the number 8959 embossed ... (cont.)
Quick Learner Bradenton, FL
May 7, 2013
Quick Learner from Bradenton, FL
May 7, 2013
Contractor Florida
May 7, 2013
Contractor from Florida
May 7, 2013
Replacement channel balance 2820
see photos the rod is 1/2'" @29 1/16" long I Have included as many photos as allowed -- so many of the end parts look alike online ( maybe add measurements to help consumers :-) ) would like to buy 2 replacements to start and if they work I will order for all the windows. The windows are original ... (cont.)
Home Owner Brooklyn
May 7, 2013
Home Owner from Brooklyn
May 7, 2013
thread on window crank mechanism
thread on this part of window crank mechanism is worn out. Is it possible to get new part? The crank that attaches is part 45054 Thanks
Home Owner USA
May 6, 2013
Home Owner from USA
May 6, 2013
What part do I have? Pella #03120911036
There is also a number on my part It is 03120911036 I will also send a couple more pics Thank you Karen