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Door & Window

need expert to help with option

I am looking for (3) pieces that hold the track to the side of a casement window. My pieces resemble the little white pieces in the picture of item number 39-543. My pieces measure 1/2W x 3/4L x 3/16D How long it is I do not matters as long as the center piece screws in place. The track is 28" lo ... (cont.)

I need help in locating/purchasing a broken window balancer. I have attached a photo. Thankyou, Joel

Hello - I believe I need the part #377 / 31 " - I've attached a couple of pictures to help. Please confirm. Thanks.

My shoe is shaped like the 15-004 and 15-005. The only problem is that the size. You show a 1 inch and 1 3/32 inch. Mine is 7/8 inch. Not sure what I need. It is stamped with 28C and is channel is 29" long. The window weighs 20 lbs. Thanks for any help you can provide. Tom

I have what I believe to be Acorn windows which are about 13 - 14 years old. The window pivots keep breaking. Your part 26-326 is the exact pivot I need. I also need a pivot shoe but did not find one exactly like the ones I have. I would like to know if you have one that will work with y ... (cont.)

I just received four 1" T-Lock Balance Shoes, Part 15-194, that I ordered from you. They are the right overall size, but will not fit into the channel because they are not recessed in the front. I am attaching pictures of the shoe I received together with the broken one I am replacing. I am al ... (cont.)

What part should I order to replace this

I got the window apart and have the old balance in hand don't know which numbers to identify it with D15 7#27 7 84 11600-17 I want to purchase two replacements today Felicia

Hello, Anderson window is 24x20 and balancer says 11600-17 plus H2 6#23 8 87 on one side and 11600 3 on the other side. Thanks

Hello, I need help identifying these Channel Balances. Photos attached. they are 1/2 inch width 33 inches long. thanks Martin

I have a glass sliding door that I would like to put an exterior lock on. Key lock on the outside, turn knob on the inside. The door is a Caradco brand door, part number cpdu1-60x68b. Caradco was bought out by Jeld-wen. I will have pictures to post a little later today. Any help would be apprecia ... (cont.)

The stem between the lever and the key plug broke into two pieces. I also need to replace the internal lock because it is malfunctioning (which I believe caused the stem to break). Thank you for any assistance you can give.

I am having trouble finding a replacement window lock for a window on a rental property but I don't know the window manufacturer. Do you carry a lock that looks like this? The piece in the picture was on the slider and connected at a 90 degree angle to the stationary window. Thanks. EPI ... (cont.)

I have the number from my existing one. it is 32 3 LV CMC 7 I need 10 -20 pieces and I need 6 take out clip. please help me match you product code and advise.

Greetings Working on a property where a number of the doors have failed rollers. Feel pretty confident that it is your 81-143 roller. Question I had is trying to make sure that this does have the two screws holes for securing it to the rails (hard to see in the picture) and whether you like stee ... (cont.)

Hi, Could you please help me identify the replacement window operator for Jeld-Wen window. D series Clad Case/Awn; JEL-N-555 It looks like the arm is 13 1/2", left Thank you. Peter

My balances are: 3/8" diameter 36" long White tip Window weight: 26# Please advise proper tip color for replacement balance.

Hi, I need to replace a few window latches that have broken. The dimensions are as follows: 2-1/8 inch attachment screw holes 3/4 inch from screw hole to end of casting (not including sliding latch) width is 1-3/8 inch thickness is 5/16 inch Based on your site, I see either the 26-120/12 ... (cont.)

Hi, I have an Alenco window with vinyl snap-in glazing as in the attached photo/profile. Something close would probably work - can you look at it and recommend one of your part numbers. Each leg of the glazing is approximately 21/32" but I don't think this critical. Thanks.