Viewing all customer Discussions for:
Door & Window

Handy Person Boise Idaho
Sep 19, 2012
Handy Person from Boise Idaho
Sep 19, 2012
20yr Old Broken Balance
My home has aluminum windows that I am told were built in bulk for a contractor with little attention to making them repairable. A pair of spiral springs have failed on one window in particular. One of the springs actually fell out one day as I slide the window up, the other has been unable to do th ... (cont.)
Quick Learner El Cajon, CA
Sep 19, 2012
Quick Learner from El Cajon, CA
Sep 19, 2012
balance replacement--what attachments?
Looking to replace (1) balance from WindowMaster single hung. Number stamped on balance is 2140 but didn't find a balance with an identical top/shoe match on products page. Please send parts # and cost (incl. shipping). Does balance come with top & shoe attached? Thank you, Frank ... (cont.)
Handy Person Glassboro, NJ
Sep 18, 2012
Handy Person from Glassboro, NJ
Sep 18, 2012
My double hung Malta window falls when unlocked
Looking for Jamliner for Malta windows. They are plastic. They are double hung and when I unlock the window the top window just falls with no support, Do you have the parts to fix?
Contractor NEWBURYPORT MA
Sep 18, 2012
Contractor from NEWBURYPORT MA
Sep 18, 2012
SILVERLINE SERIES 1000 BAL
I AM LOOKING FOR A BAL AND I THINK IT IS THE S 765-21 SERIES I BELIEVE THE WINDOW TO BE SILVER LINE SERIES 1000 DOUBLE HUNG TOP SASH TILT # STAMPED ON BAL 20-3-BW-CMC-1 DO YOU THINK THE BAL ABOVE (S765-21) IS CORRECT THANKS HELEN
Quick Learner Florida
Sep 18, 2012
Quick Learner from Florida
Sep 18, 2012
Looking for weephole covers
I'm looking for plastic weep hole cover, for a siminton window. these are aluminum framed windows. the windows are white.
Quick Learner Harrison, Nj
Sep 18, 2012
Quick Learner from Harrison, Nj
Sep 18, 2012
replacement pivot bar identification
Hello, I'm looking to replace a broken pivot bar. can you help me identify this part by model number? Thank you
Professional Deltona, Florida
Sep 18, 2012
Professional from Deltona, Florida
Sep 18, 2012
Need T-shaped screw nuts for my patio handle
The attached photos show the broken part of my latch & keeper. Actually I only need the t-shaped screw nuts...but if necessary I'll purchase the entire latch & keeper. The door has the following information on the inside track: Series 230 SGD, AANA/NWWDA 101/1.5. 2-97, SGD-R20- 73X81, A-L-I Valid ... (cont.)
Home Owner California
Sep 18, 2012
Home Owner from California
Sep 18, 2012
Casement window operator details
I have oldish metal casement windows (installed in the mid 1980's) and would like to replace the operators. Your Getty 39-045 9" Operator arms look like they may work but I need to know details about it. Specifically, is the back of the operator arm where the round disc on the end is attached flush ... (cont.)
Home Owner Virginia beach, VA
Sep 18, 2012
Home Owner from Virginia beach, VA
Sep 18, 2012
Replacement for TRUTH P/N 30410
Many posts on this site said that SWISCO P/N 81-141 is a direct replacement for the TRUTH P/N 30410. IT IS NOT!! The TRUTH roller P/N 30410 has mounting tangs on the unit's bottom - The SWISCO roller P/N 81-141 has mounting tangs on the unit's top. Although the SWISCO is an exact copy (dimensi ... (cont.)
Home Owner Wallingford, CT
Sep 18, 2012
Home Owner from Wallingford, CT
Sep 18, 2012
Need Andersen Permashield Narroline window balances
My house was built in 1978/1979 with Andersen Permashield Narroline windows, #2842 & #2032. The markings on the old balances are: (for 2842) D67 7#27 9-78 (for 2032) B46 4#19 10-78 What replacement balances do I need? Thanks.
Home Owner Northern Virginia
Sep 18, 2012
Home Owner from Northern Virginia
Sep 18, 2012
Faux glazing bar window clips
I am a member of the military who recently moved into a new home, which was built around 1985 and still has the original windows, which have a faux glazing bar to give it a "colonial" appearance. The faux glazing bars are currently attached to the window sash/frame via small plastic clips, which ha ... (cont.)
Handy Person Conroe Tx.
Sep 18, 2012
Handy Person from Conroe Tx.
Sep 18, 2012
Alenco...can of worms
I've been called in after 2 others "worked" on this window. Alenco non-tilt alum slider 45 1/2 W X 29 3/8 H thermal pane w mullion enclosed. The owner said the channel balancers were replaced (so I don't know if they are correct. They are 1/2 " marked 2690 @ 29) Both top sash guides are missing. ... (cont.)
Quick Learner Monroe, WA
Sep 18, 2012
Quick Learner from Monroe, WA
Sep 18, 2012
series Series 390 Channel Balances
I have a 5 1984 Milgard single hung aluminum windows with short sashes - the counter balance appears to be the 390 series, but the tube length is only 9". sash weight is 4-5 lbs. I probably also need the top sash guides #18-008 Your help is appreciated
Home Owner Lorton, VA
Sep 17, 2012
Home Owner from Lorton, VA
Sep 17, 2012
What option to choose for a Series 800?
25" Series 800 Channel Balance Product Code: S800-25 The current balances to be replaced have no markings on them at all. -- The windows are 32" Width X 52" Height. Which one of the following options do I select in my order ? Option: 24C 24B 24A
Home Owner New Harmony, Indiana
Sep 17, 2012
Home Owner from New Harmony, Indiana
Sep 17, 2012
Flush Die cast clip
Your item # 70-114 can you get these in BLACK ? FLUSH MOUNT. I see the plastic ones in black but prefer the die cast metal. ALSO; do you have BLACK #8 3/4" screws? thanks!
Contractor Merritt Island, FL
Sep 17, 2012
Contractor from Merritt Island, FL
Sep 17, 2012
Your 23-242 closet track in white?
I've searched the internet through and through and cannot locate the track you seem to have. The only problem is that we need it in white, you only offer brushed nickel and brass color. Can you help??
Home Owner Marshall, MI
Sep 17, 2012
Home Owner from Marshall, MI
Sep 17, 2012
Metal part that screws into window
Vinyl window part needed. It goes on the bottom of each side of the window frome and locks into the slider unit. Help please.
Home Owner Redwood City, CA
Sep 17, 2012
Home Owner from Redwood City, CA
Sep 17, 2012
Replacement for Caldwell Balance
Hi, I have a Caldwell Non-Tilt Window Channel Balance with the following marking "27 3 F0 CALDWELL". Looking at the ends on the balance, it seems to match series 350 the best. What replacement part should I order from your website? Thanks Milan
Quick Learner san diego
Sep 17, 2012
Quick Learner from san diego
Sep 17, 2012
What bracket to choose for window channel?
Hi, I am not sure which window channel to order. My broken on is a 27" length x1/2" wide channel with the numbers 2630 bsi printed on the back. From your website, it looks like there are a couple of channels that have similar top and bottom brackets. I will attach a couple of photos of the brackets, ... (cont.)
Quick Learner North Carolina
Sep 17, 2012
Quick Learner from North Carolina
Sep 17, 2012
Replacement roller for sliding screen door
I'm trying to determine whether 84-024 is the proper replacement part. I believe the sliding screen was installed in 1987. The only writing on the part is 70-1 and it says patent pending.