Viewing all customer Discussions for:
Door & Window

Quick Learner Maricopa, Arizona
May 24, 2012
Quick Learner from Maricopa, Arizona
May 24, 2012
16" and 29" window balance replacements
Hello I am trying to purchase a few window channel balances, but not sure which part will work for my windows. I will need two sizes, 16" and 29". I attached photos of the top and shoe attachment. Thank you for your help. There are no names or markings on the balances. However there is a ink numb ... (cont.)
Handy Person Danbury CT
May 23, 2012
Handy Person from Danbury CT
May 23, 2012
Cutouts for coil balance shoes
I did watch your video on how to change out the coil balance which seems pretty simple. In your video your tracks have cut outs in them my do not. Should I make the cuts like the ones in the video in order to get the coil and pivot lock show out? Also I have enclosed some pictures as I still cannot ... (cont.)
Home Owner Danville, ILLinois
May 23, 2012
Home Owner from Danville, ILLinois
May 23, 2012
Snap in window glazing
I have wood-framed double hung windows (brand unknown) that are about 40 yr old. The snap-in glazing is getting brittle on some of them and I was looking at your Capitol Snap-in Glazing 55-030-6. I then noticed your identifying service and ..here I am. Thinking about purchasing just a couple of piec ... (cont.)
Quick Learner Toronto, Ontario
May 23, 2012
Quick Learner from Toronto, Ontario
May 23, 2012
Pivot shoe 5/8" thick, 1-1/4" wide
Hello, I am looking for the part as shown in the attached images. It is 5/8" thick, 1.25" wide, and 2-3/16" long. I can't seem to find anything that looks close in your catalogue. I will be also be replacing the spiral balance with the 21" 600 series. Also, do you also have the plastic tri ... (cont.)
Handy Person san diego
May 23, 2012
Handy Person from san diego
May 23, 2012
channel balance for two balances 2420 and 2410
I need to replace sash balances on some windows in a rental property. They are stamped 2420 and 2410. Here's pics of their ends. I need 10 of each. Thanks, Norm
Home Owner SE Iowa
May 23, 2012
Home Owner from SE Iowa
May 23, 2012
Help Locating Replacement Roller
I need assistance looking replacement rollers for my sliding glass patio door. The door is probably early 70s and I can not find any manufacturer's name or numbers. The overall length of this aluminum channel is approx. 38" and it fits into an opening in the bottom of the wood door. Width of th ... (cont.)
Home Owner Elkridge, MD
May 22, 2012
Home Owner from Elkridge, MD
May 22, 2012
1031 Sash Balance for an Anderson Window
Hi, I'm trying to replace the sash balance for my Anderson window. The numbers I see on the balance seem different from other sash balances that people have inquired about, so I'm attaching a couple photos. Stamped on the balance are the numbers 1031 2 8S46 6 97 AND 11600-17. Please let me know what ... (cont.)
Quick Learner Boston
May 22, 2012
Quick Learner from Boston
May 22, 2012
Removing 26-119?
Is there a trick to removing the 26-119 without breaking off the little tabs?
Handy Person Orlando, FL
May 22, 2012
Handy Person from Orlando, FL
May 22, 2012
Replacement Balancer for an Alcan window
Alcan window installed 1991. Window goes up BUT doesn't stay up. Pics enclosed. Original balancer 18" long. 1/2" wide.
Home Owner Toronto, Canada
May 22, 2012
Home Owner from Toronto, Canada
May 22, 2012
Pivot Bar for Farley tilt window
I have what I belive is a Farley tilt window from 1998 with a spiral balance. I am looking for the pivot bar (looks like an L shaped bracket similiar to 26-326). The information on the window is B-1-00-745500 VIT Lotbiniere IGMAC 98-08-05 760315. Would you be able to help me?
Contractor Vincentown, NJ
May 22, 2012
Contractor from Vincentown, NJ
May 22, 2012
1/2" channel balances for non tilt windows stamped 2740
I have my choice narrowed to the series 380 or series 385.What is the difference between the 15-005 and the 15-004 bottom shoe. My channel balance is 28" in length and the top and bottom plastic pieces are the same color (white) if this means anything. The pictures are from my cell phone. I hope yo ... (cont.)
Quick Learner Temecula CA
May 22, 2012
Popular Question Badge
Quick Learner from Temecula CA
Popular Question Badge
May 22, 2012
Series 380 or Series 385?
Hello, I am researching your products to find an appropriate spring balance for my single hung non tilt windows. The old (broken) part has a stamp on the metal channel that says "26C USB". The metal channel is 27" long and 9/16" wide. It looks exactly like both the 380 and 385 series available on ... (cont.)
Handy Person Plano, TX
May 22, 2012
Handy Person from Plano, TX
May 22, 2012
"Tongue" dimension of your 90-005
Your 90-005 Sweep Lock looks like what I need. The dim's. shown are good. I need to know how far the lock extends Past the lock and into the window groove. My current lock extends 3/8" from the lock into the window groove. Will your 90-005 work for me?
Quick Learner
May 21, 2012
Quick Learner
May 21, 2012
Andersen 11600-17 B115#23985 sash balancer
I have sash valancer with number 11600-17 on 1 side and the other side 11600-3 and another number B115#23985. Need a replacement part from company. Please let us know. Thank you.
Handy Person ocean city, nj
May 21, 2012
Handy Person from ocean city, nj
May 21, 2012
Entry Gard 31538A casement window operator replacement
Hi, I need to replace the hardware on my beach house casement windows. 3 pictures are attached. window manufacturer unknown. casement operator has Entry gard, truth, 31538A on linkage and 45273 on fixture screwed into window frame near crank. windows open and close but are broken at the top hinge p ... (cont.)
Handy Person Elverson, PA
May 21, 2012
Handy Person from Elverson, PA
May 21, 2012
S900-29, but has 1/2" diameter
Hi, I'm looking to replace the counter balance assemblies in some windows. The existing assemblies look like your red tipped S900-29 series with the exception that the aluminum tubes in my windows are 1/2" diameter. In addition I have 2 29" units in a large window with a yellow tip. Will your S90 ... (cont.)
Home Owner Walkersville, MD
May 21, 2012
Home Owner from Walkersville, MD
May 21, 2012
11600-17 balance
Could not find anything other than 11600-17 on my balance. Double hung window, each glass measures 28.5" wide X 28" high. Which of your balances will work?
Quick Learner Michigan, USA
May 21, 2012
Quick Learner from Michigan, USA
May 21, 2012
Channel balanced stamped "Caldwell"
Hi, I have several of the same type window, same style balances. Stamped "Caldwell". I have attached pictures and hope you can tell me which parts to order. Are they ordered as singles, or pairs. I hope you can see these pics! thanks, Carol
Handy Person Lynchburg, VA
May 18, 2012
Handy Person from Lynchburg, VA
May 18, 2012
Help identifying channel balance needed parts
While I'm not intimately familiar with windows, after reading and searching I've determined that I need two new channel balances, and two new sash guides. I do not, however, know the window manufacturer which makes the hunt for the parts a little more interesting. The windows are non-tilt with 1 ... (cont.)
Handy Person Oregon
May 18, 2012
Handy Person from Oregon
May 18, 2012
Sliding Door Bottom Single Roller, Del Mar = 81-256?
I'm looking for a replacement roller set (see attached pictures) for an oldish sliding glass door. The 81-256 looks similar to my worn-out original Del Mar Engineering roller and the 81-256 also looks similar to the P. E. Del Mar 4468 D-7001-5-NA,.78 roller - are they interchanges? The upright ... (cont.)