Viewing all customer Discussions for:
Door & Window

Quick Learner
May 18, 2012
Quick Learner
May 18, 2012
7/8" shower door wheel, concave
Hi! I need to find 12 of these wheels asap!!
Home Owner Surprise, AZ.
May 18, 2012
Home Owner from Surprise, AZ.
May 18, 2012
Guides for an Atrium single hung window
I have some single hung windows made by Atrium Doors and Windows of Arizona about twelve years ago. I am replacing the broken sash spiral balances and noticed that the 4 window guides are a well worn and would like to replace them, but can't seem to find replacement slides. I have included some ... (cont.)
Quick Learner Florida
May 18, 2012
Quick Learner from Florida
May 18, 2012
Installing tilt-window spiral balance without removing sash?
A window sash is stuck in the closed position. Looks like I need to replace the spiral balance on the right side but I can't get to it because I can't get the window open to remove the sash. Is there another way to remove the spiral balance without removing the window sash? Thanks ... (cont.)
Quick Learner Jacksonville Florida
May 18, 2012
Quick Learner from Jacksonville Florida
May 18, 2012
Channel balances with no ends
I'm looking for a balance to replace the stamped 2850 (28 inches long / no ends).
Quick Learner high desert California
May 18, 2012
Quick Learner from high desert California
May 18, 2012
replacement locking handle for screen door.
my research has told me that Guardian made the glass and Philips made the doors. I've learned that Philips is out of business now. The latch holes are 3 1/4 inch apart on center on the flat handle (outside) and on the inside latch that butts up inside the door frame the holes are 3 5/8 on center. ... (cont.)
Landlord Pittsburgh, PA
May 18, 2012
Landlord from Pittsburgh, PA
May 18, 2012
Balance for a lift down type window
Hi there! You website is very helpful! I had already ordered a set of channel balances from you guys that I was able to identify with your handy videos. But now I have another property where 7 of my 10 windows do not stay open. They are the lift down variety. I snapped a few photos of the mec ... (cont.)
Home Owner torrance, ca
May 18, 2012
Home Owner from torrance, ca
May 18, 2012
Window roller, PHP-3 Window Series 240
I have a Phillips Products - PHP-3 Window Series 240 Horizontal Slider. This appears to look like the same part i'm looking for. I need (2) of them. the holes to screw in appear very close, but i'm not sure if it is exactly what i'm looking for. (the measurements) the length of 1 11/32 between ... (cont.)
Home Owner federick md
May 18, 2012
Home Owner from federick md
May 18, 2012
How to install balances for Patriot windows
I have Patriot Double Hung windows. I have the replacement channel balance parts, 36BBS1 and 34BBS1. Builder's Firstsource in Point of Rocks. MD said they would replace them. 4 weeks later they keep telling me they will, but I've given up hope. Can you provide me with instructions to do it myself ... (cont.)
Quick Learner Bakersfield, Ca
May 17, 2012
Quick Learner from Bakersfield, Ca
May 17, 2012
Replacement for sash balance 27 4 CP CALDWELL
My windows utilize the Caldwell Sash Balance System and I need to replace some of them. Printed on the metal channel is "27 4 CP CALDWELL". There does not appear to be a series stamp located on the channel for further identification. The balance is 1/2" (9/16") and appears to be either the series 38 ... (cont.)
Handy Person fort myers florida
May 17, 2012
Handy Person from fort myers florida
May 17, 2012
Replacing channel balance 29 3 CO Caldwell
I can't find this exact one on your website can you help me find it or find one that will work with my windows. it is 1/2 inch by 30 in length. the only writing on it is 29 3 CO Caldwell.
Quick Learner ohio
May 17, 2012
Popular Question Badge
Quick Learner from ohio
Popular Question Badge
May 17, 2012
How much space do I need to install 26-387?
I have wooden trim around window ; how much of the face frame needs to visible/( distance between trim and edge of face frame is 7/8 to 1" is thatenough room to install vent lock 26-387
Home Owner Omaha, Nebraka
May 17, 2012
Home Owner from Omaha, Nebraka
May 17, 2012
Entrygard casement operator 4-7/16" short arm
I'm looking for an Entrygard 2-arm casement operator. The long link is 10 1/2 in and the short link is 4 7/16 in with an offset downward. The long arm is on the right looking from the inside of the window. The finish is a sort of brassy gold, I think cadmium plated. I can send a picture if it he ... (cont.)
Home Owner Rio Verde,Az
May 17, 2012
Home Owner from Rio Verde,Az
May 17, 2012
Jordan non tilt double hung channel balance
Have a jordan window channel balancer,non tilt double hung window,markings 33 3,photo included,whatnseries do I need Thanks
Home Owner Quincy, Massachusetts
May 17, 2012
Home Owner from Quincy, Massachusetts
May 17, 2012
Replacements for American Aluminim Window Corp Awning
Dear All, I own a property in Quincy, MA with ten sets of Model 40 Awning windows manufactured by American Aluminum Window Corp located originally in Malden MA. Many of these sets are in need of a replacement "awning window operator" I am attaching photos at various angles of one of the orginal o ... (cont.)
Handy Person Bayfield Ontario
May 17, 2012
Handy Person from Bayfield Ontario
May 17, 2012
Window Crank "Del Mar Toronto"
Hi There...I have 3 windows that open with a crank (see picture)...and there are some parts that need replacing to make them slide properly...please take a look at the pics and let me know if you think you could assist here... there are a few names on the hardware...on the crank and gear section ... (cont.)
Home Owner phoenix
May 16, 2012
Home Owner from phoenix
May 16, 2012
replacement trim - vinyl trim for alum windows
I cannot find a manf name. the windows are insulating glass and about 20 years old (guess). the inside glazing bead is 11/16 overall with 1/2" that is parallel to the window and 5/16 that returns to the window. Exterior is simple L profile that is 1/2" each face. The exterior looks like an ... (cont.)
Home Owner Wadsworth, OH 44281
May 16, 2012
Home Owner from Wadsworth, OH 44281
May 16, 2012
775 series channel balance
I posted an earlier message regarding the top fitting on this part. You responded back with a request for pictures. I tried several time to attache them to an email reply but the wrong pictures kept appearing. So I am trying it this way.
Home Owner Yorktown, Virginia
May 16, 2012
Home Owner from Yorktown, Virginia
May 16, 2012
Tilt Window Latch ID
I am trying to identify the latch for my tilt windows. Please see attached pictures. They are held in place by a single, small phillips head screw. The lever part snaps in on top but the one depicted has the tabs broken off.
Home Owner Charlotte Hall, Md.
May 16, 2012
Home Owner from Charlotte Hall, Md.
May 16, 2012
window operators 2 RH RD 1963 CAN in brown?
The ones I have are very to the 39-061 accept color needs to be brown or dark if possible and there is a raised portion on the arm as seen in pictures. can you tell me what would be the one for me to order? i need three of them. 2 RH RD 1963 CAN thank you Bill
Contractor chicago
May 16, 2012
Contractor from chicago
May 16, 2012
yellow tip 3/8 diameter balances
I need to replace some yellow tip balances. The existing has two per jamb pocket. I dont see an option here for yellow, is there another color that will work for this balance weight? Also can you inform me what each colors weight limit is. Thanks.