Viewing all customer Discussions for:
Door & Window

Home Owner Passaic Park,NJ
Apr 4, 2012
Home Owner from Passaic Park,NJ
Apr 4, 2012
Using The Correct Coiled Balance Spring
The coiled balance springs on the upper sash of one of my CertainTeed windows needs to be replaced. The number stamped on the spring is 335. However, following the formula in your DIY guide, "Choose the Appropriate Coil Balance", the result calls for a 6 lb. spring (336 coil balance spring). Whi ... (cont.)
Quick Learner Southport, NC
Apr 4, 2012
Quick Learner from Southport, NC
Apr 4, 2012
Replacement Patio Door Rollers
I have an older house (sliding patio doors were installed on 2004) I am looking for replacement rollers (preferably stainless steel...we are at the coast) I have removed the rollers and have a photo to reference. Note: the left side also extends out like the right where the screws affix... B ... (cont.)
Home Owner Forest Virgina
Apr 4, 2012
Home Owner from Forest Virgina
Apr 4, 2012
MW Freedom Window Replacement Part
Good Afternoon. I have MW Freedom Double Hung Tilt windows throughout my home here in Forest Virginia. These vinyl windows have a channelled spring mechanism that extends from the top to the bottom of each window frame. A simple metal hook at the top attaches the spring and a long plastic part secur ... (cont.)
Home Owner
Apr 4, 2012
Home Owner
Apr 4, 2012
81-229 with 1" wheel
Do you carry 81-229 whit a 1" wheel concave
Handy Person Twin Lake, Michigan
Apr 4, 2012
Handy Person from Twin Lake, Michigan
Apr 4, 2012
need replacement parts for single hung windows
I need the plastic piece that the spiral balance connects to. this picture is reflecting the rusted out with the metal piece from the window. the second picture is a the metal piece from a different window that is NOT rusted out. This is the part that I need. I would appreciate individual prices ... (cont.)
Home Owner New Hope,PA
Apr 4, 2012
Home Owner from New Hope,PA
Apr 4, 2012
Durkin--alenco 1996 Single Hung
I have Alenco Single Hung Top tilt out windows installed in 19969 by the original bulider. They are Double Pane I need 4 pcs of 3' glazing for the side operators 2 pics attahced Dimesnions: Snap in glazing (side operator cover) 1 1/4" wide on bottom 1 1/8" wide on top 1/4" high on nearly ver ... (cont.)
Home Owner Connecticut
Apr 4, 2012
Home Owner from Connecticut
Apr 4, 2012
tribeca door latch not operating properly
The latching mechanism on my Anderson slider has become more and more difficult to engage. Nothing appears to be broken. Does the entire mechanism need to be replaced or does something need to be adjusted?
Home Owner Tilt Window Balances
Apr 4, 2012
Home Owner from Tilt Window Balances
Apr 4, 2012
Are my balances Series 770?
Hey There, I am working on replacing my balances in my tilt in vinyl windows. They are approx 13 years old. I have identified that it matches almost identically to: 24inch Series 770 balance. When I look at the number stamped into it it says: 2400 BSI LG. Will the 770 work? From the pic it looks ... (cont.)
Home Owner North Carolina
Apr 4, 2012
Home Owner from North Carolina
Apr 4, 2012
Pivot Lock Shoe
Good afternoon - I am very hopeful that you may be able to help me. I have several broken windows at my home, the pivot shoe(s) have broken. They are white Silverline tilt windows with a white plastic pivot shoe housing the spiral rod in the shoe directly. My home is about 11-12 years old. Th ... (cont.)
Home Owner kitty hawk, nc
Apr 3, 2012
Home Owner from kitty hawk, nc
Apr 3, 2012
Atrium Awning window series 950
Looking for replacement hardware for an Atrium window series 950, approx. size 24" tall by 36" wide. The scissor hardware has rusted away from the window frame, and needs replacing, as well as the piece that attaches to the window itself. May need a complete replacement, but Atrium says that windo ... (cont.)
Quick Learner Sacramento, ca
Apr 3, 2012
Quick Learner from Sacramento, ca
Apr 3, 2012
Replacement Casement Window Crank
Where can I find a replacement Casement window crank (opens to right) for a 23 year old Pozzi window? M. Davis
Handy Person Mount Vernon, Ia
Apr 3, 2012
Handy Person from Mount Vernon, Ia
Apr 3, 2012
pivot bar replacement
I am needing to replace several pivot bars on unknown brand vinyl tilt windows. It appears that your # 26-226 is a close match although as you can see, the original bars are only 2 11/16 or 2 3/4 long and have one hole 1 3/8 or 1 13/32 from the end depending upon the reference point being the round ... (cont.)
Home Owner Ottawa, Ontario
Apr 3, 2012
Home Owner from Ottawa, Ontario
Apr 3, 2012
Sash hooks on awning window
Hi - i bought a lever operator last summer and replaced the old one myself. The awning window is quite big - over 40' wide - and the sash hook seems quite small. With the window closed, the lever pulls the window tight to the frame where the sash hook sits but on either end, it does not seal tightly ... (cont.)
Home Owner San Antonio, TX
Apr 3, 2012
Home Owner from San Antonio, TX
Apr 3, 2012
Window Balance Identification 27 3 CV CMC 1
I need to replace window balance and I need help in identifying. Pictures Attached. The windows were manufactured circa 2002. Only markings on the window itself is the name Fisher on the window locks. The metal has hemmed edges. The balance is marked 27 3 CV CMC 1. The lenght is 28". ... (cont.)
Handy Person MA
Apr 3, 2012
Handy Person from MA
Apr 3, 2012
Channel balance, 19-002 and 15-001/15-002
Attached are 2 pics of replacement channel balances I need, not sure of the exact top and bottom shoe. Looks like 19-002 and 15-001 or 002. The number on bottom of balance is stamped 1620. 17in.
Quick Learner Kansas City, MO
Apr 3, 2012
Quick Learner from Kansas City, MO
Apr 3, 2012
spiral balance 34" long 3/8" diameter
Hello. I need to identify my spiral balance. It is 34" long and the tube is 3/8" in diameter. The tip is green. When I click-thru the site, I end up with a red tip. Can you send me the part #'s for the correct balance and also the tensioning tool? Thanks! Phil
Handy Person FL
Apr 3, 2012
Handy Person from FL
Apr 3, 2012
29-9 LX CMC 11 channel balance
I had one channel balance fail in a window that is ~5-6 years old. It has an inked designator on the spine that reads as follows: 29-9 LX CMC 11 It measures ~1/2" across the spine and is 30" long. I would like to purchase 2 new channel balances but am confused as to which is the correct ... (cont.)
Home Owner Stamford, CT
Apr 3, 2012
Home Owner from Stamford, CT
Apr 3, 2012
Patio Door sliding door handle
Hi, I need your advice. The handle on my patio's sliding glass door is broken and I need a replacement. It seems like I will need the 82-055 handle set. The door is 1" think and the distance between the two screws is 3.5" inches. The handle set has a ACORN DORWAL name on the handle on the outs ... (cont.)
Quick Learner North St. Paul, MN
Apr 3, 2012
Quick Learner from North St. Paul, MN
Apr 3, 2012
Can the 39-205 replace the Truth crank 45240
I need three window cranks (to replace some that went missing) and was wondering if I can order the foldable window crank to replace a Truth part (45240) with a 6 under it. It is a Caradco window that had the regular cranks, but we want to install shades and thought it would be nice to have folding ... (cont.)
Quick Learner Vero Beach Florida
Apr 3, 2012
Quick Learner from Vero Beach Florida
Apr 3, 2012
Window channel balance 28-2
I think my window channel balance is 61 series. They are 29" long by 5/8 " with laminated edges. I will send pictures. The stamp says 28-2 . Thanks