Viewing all customer Discussions for:
Door & Window

Handy Person Hasbrouck Hts, NJ
Aug 18, 2011
Handy Person from Hasbrouck Hts, NJ
Aug 18, 2011
channel balance series help
Hi, My original 1/2 inch channel balancer's have the markings of: 31DS 36. The top shoe is a 19-002. The bottom shoe my be a 15-001 or 15-002. I have been looking at series 351 and 390 but I'am not sure. My channel balancer measures 32 inches from metal end to metal end. I would like to ord ... (cont.)
Handy Person Algonquin, IL
Aug 18, 2011
Handy Person from Algonquin, IL
Aug 18, 2011
2130 00H W Channel Balance and Ends
I'm replacing some channel balances & ends. Balance is stamped 2130 00H W. It is a 1/2 channel and 22" long. Best I can tell, the balance matches the Series 380 - 22". The top matches 19-005 (both look & dimensions), yet I can't find a match for the shoe. The shoe dimensions match 15-001, ... (cont.)
Quick Learner New Hampshire
Aug 18, 2011
Quick Learner from New Hampshire
Aug 18, 2011
21" Series 751 options
Before I order what do the Options 20TG, 20HD and 20R mean? Thanks
Home Owner Port Ludlow WA
Aug 18, 2011
Home Owner from Port Ludlow WA
Aug 18, 2011
Patio Sliding Glass Door Roller
I have an older house with four sliding glass patio doors.I do not see a roller that looks exactly like the rollers on my doors and do not know what the "dimple width" refers to. Attached are photos and measurements which, I hope, will assist you in determining which roller I need to replace the rol ... (cont.)
Contractor
Aug 18, 2011
Contractor
Aug 18, 2011
Channel Balance 30S35
I am trying to find two replacement channel balances for a non tilt out windows. The stamp reads 30S35.
Quick Learner Monroe, N.Y.
Aug 18, 2011
Quick Learner from Monroe, N.Y.
Aug 18, 2011
Andersen Sash Balancers C22 5 23 273
Hi Please Help, I have removed the Sash Balancer box from an old Anderson Window. House was built around 1974. The Numbers on BOX are C22 5 23 273 . Can you please help me find the replacement boxes. Thank You, Joe
Quick Learner California
Aug 17, 2011
Quick Learner from California
Aug 17, 2011
Not sure what I need
Hi, Can you help me find the parts for my sliding screen door. I think the correct roller is 84-083 but I'm not sure for the bolt and screw. I would need two of each please. Thank you.
Quick Learner
Aug 17, 2011
Quick Learner
Aug 17, 2011
Channel guide for the 39-138 & 39-139 operator
Which is the right channel guide to go with the 39-138 and 39-139?
Quick Learner Ohio
Aug 17, 2011
Quick Learner from Ohio
Aug 17, 2011
replacing casement hinges on Pella window
We have large Pella casement windows. First the screw holding the hinges started coming loose. Now the hinge itself came off the track. These windows still would be ok if we could open and close them efficiently. Do you need different sizes of hinges? How can we fix the screw popping out? What kind ... (cont.)
Home Owner CT
Aug 17, 2011
Home Owner from CT
Aug 17, 2011
Dyad Operator
I am looking for the Dyad Operator 39-172 in a shorter arm length than displayed. The printing on it states 21550 "Truth." The one if the pictures displays a 5 inch operator arm but I need a 4 inch. I need two lefts and two rights. Also, the window is 11 years old. Is this covered under a m ... (cont.)
Quick Learner
Aug 16, 2011
Quick Learner
Aug 16, 2011
Andersen Double Hung Balance circa 1977
Hi There, I have an Andersen E40 / 9#31 8/77. I'm guessing 24-939 is the correct replacement? Will the replacement fit the existing space without modification? (see photo) In general, with the older boxes, is it safe to assume the number before the # is the weight, and the number after is t ... (cont.)
Handy Person Virginia
Aug 16, 2011
Handy Person from Virginia
Aug 16, 2011
Outside Dimensions of tabs
I need to replace the wheel assemblies on 4 doors. They appear to be the 81-007 but I need to be sure. They are stamped with 'CHINA 41781'. All of the dimensions appear to match but your photo doesn't include the width at the tabs. Mine are 9/16" as shown but the tabs are 13/16". Please review the a ... (cont.)
Handy Person Leander Texas
Aug 16, 2011
Handy Person from Leander Texas
Aug 16, 2011
Weatherstripping seal, ribbed black
I need some help identifying a replacement weather stripping. It has the ribbed back that slides into the door channel similar to your prime door seal set. However the profile is essentially a square tube as can be seen in the attached jpeg. The ribbed back is 3/8inch. The tubing is 7/8 inch x ... (cont.)
Home Owner Chesterfield, Va.
Aug 16, 2011
Home Owner from Chesterfield, Va.
Aug 16, 2011
balance coil 407 J
The one I took out was stamped 407 J come out of double sash certain teed. Which one would I need to order? 170 or 171 series/
Handy Person Aliso Viejo, CA
Aug 15, 2011
Handy Person from Aliso Viejo, CA
Aug 15, 2011
Top Sash Guide
Dear SWISCO, I need to buy some new Top Sash Guides for my windows. I don't see the part on your web site, so I took some pictures of the ones I've got and labeled them for dimensions. The ones I need are very similar to your Part Number 18-010. Do you have a replacement part that would work? ... (cont.)
Home Owner Guilderland New York
Aug 15, 2011
Home Owner from Guilderland New York
Aug 15, 2011
Malta Corner Keys, Pull Rings, Frames
Malta Window Corner 95-150 LH & 95-151 RH for a 7/16th frame. If you refer to the picture on your website, the side that shows a 3/4" is 11/16" on my screens. Are the smaller keys available? Pull Rings 70-004 These are 1.5". Are 1 inch pulls available. Aluminum screen frames - Is the alumi ... (cont.)
Handy Person Minneapolis
Aug 15, 2011
Handy Person from Minneapolis
Aug 15, 2011
Windows of America Pivot Bar, T-shape
Trying to locate a 3" pivot bar to match this picture. Mine is "T" shaped on the end. I cannot tell from the picture if 26-241 has the little tab on both sides. It looks like it only has it on one side(which would be "L" shaped. Do you have one like mine? I bought the house from someone else. ... (cont.)
Quick Learner Tulsa, OK
Aug 15, 2011
Quick Learner from Tulsa, OK
Aug 15, 2011
Rollers for sliding screen door
I have been using product 84-028 with no success. Is Product Code:84-075 a better choice because it is metal, and will it work in place of 84-028? Thanks-
Handy Person Antioch, TN
Aug 15, 2011
Handy Person from Antioch, TN
Aug 15, 2011
Ballast Tension
With 167 pages of discussion and no "search" function, I'm going to take a chance on double posting here. I hope no one minds. I'm looking to replace ballasts that I suspect may have been mistakenly installed at the factory. I assume that the "stamp" options pertain to spring tension. Is this c ... (cont.)
Handy Person Syracuse, NY
Aug 15, 2011
Handy Person from Syracuse, NY
Aug 15, 2011
Silverline casement window
We have Silverline casement windows. The mechanism that opens the window broke when I tried to open the window. I don't know what I need to order to replace it. I looked on your website, but it all looks like greek to me. can you help? Thank you - Frank W.