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Door & Window

I need safety clips for Series 2800 Patriot windows (now Ply-Gem Windows). I contacted my old Patriot telephone number & they referred me to you. The plastic clips I have keep breaking. I need help. Thank you, Hal

Looking for replacement surface mounted, pushbutton locking device made by Truth. It contains a spring loaded post 2 1/4" long and a spring loaded rocker type release that has "push to release" stamped into the plastic. Inside there is a number 45010. The casing appears to be plastic with a wing sha ... (cont.)

I need to replace the channel balance for a Patriot window. The bottom sash will no longer open. The window is a double hung vinyl window, the bottom sash tilts inward. The sash measures 31 1/2 inches wide by 32 inches high. A sticker on the window indicates series 1700/1800 SH. Can you tell me the ... (cont.)

The vinyl t spline in my aluminum patio sliding screen door seems to be about 11/64 (0.172) inches wide. The stem of the T is 1/8 inch, not that it is critical. Do you have anything to replace it?

I have a sprial balance replacement question. Using your site I found that we have a 3/8" x 28" long spiral balance. When I went to buy I had to pick a color tip. The site only shows a red and a green. The ones we have are white. Will the Red work? Thank you, Dave P.

does this item ship with SCREWS TO INSTALL IT?

I would like to know what is the correct part number to the bottom Slide In T-Pivot Bar for the same window

can you please list the measurement for the roller from the front of the metal (not including the wheel) to the back of the roller metal without the screw or mounting flange? A complete measurement of the roller would be helpful. thanks

I have an old window. Crank out goldish in color,But not gloss gold Says Weathershield on the handle. Says RH ! on the piece it self. Appears to be 8 inch. IdEAS?

I have an old caldwell sash balance, and the coil balance broke. The drum is 2" in diameter. Will your coil balance 152 series fit over this drum?

will you send me the lock keepers as well when i order the casement locks.code #38-036 as i did not find a spot to order them and feel that if i replace both parts i should be abel to lock this window right thanks richard

Attached are photos of my spiral balances: one showing complete and the other broken. I'm looking for rpelacements for what is brokern and a tensioning tool to adjust the rest. Any help is appreciated.

I need replacement corner keys. The catalog lists the keys in terms of the frame size. How do I determine which frame size (dimension) I have? Thanks.

I need a replacement latch for a window. I am including pictures.

I have broken window opener. Could you please tell me what do i need: Sash Dyad Crank, 5" or Window Dyad Crank, 5"

I need some 1/2" Wide Channel Balances series 350 i think, so i am sending some photos just to be sure. On the metal channel that is exactly 20" long measured, there is "19B" inscription. If i refer to the 350 series it should be 19xx option number 10 20 30 or 40 is that number the spring strength ? ... (cont.)

ROLLER MODEL #84-008. INSTRUCTIONS ON HOW TO REPLACE THIS PART WOULD BE APPRECIATED. HANK YOU. e

I am preparing to order Glass Door Roller Assemblies from you. Our Pella Sliding Glass Doors were purchased and installed in Aug 1980 Your online catalog seems to list two roller assemblies as suitable replacements: 81-098 and 81-249. Other than cost (the 81-249 is about half), what is the dif ... (cont.)

After discovering a pivot bar completely corroded through and detached from the pivot shoe, I dismantled my vinyl "Showcase" double hung windows. I've identified the replacement shoe (15-121) and pivot bar (26-068) but can't help but feel foolish to put the same inferior materials back in there. T ... (cont.)