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Viewing all customer Discussions for:
Door & Window

Handy Person
Feb 16, 2025
Handy Person
Feb 16, 2025
Balance
12-2 marking, window is 9 pounds. Shoe doesn't seem wide enough because 1 side will fall out and balance will raise without window. Catches on window are a bit worn too.
Handy Person Concord California
Feb 16, 2025
Handy Person from Concord California
Feb 16, 2025
Window Balance needed (2) one for each side of sash
The sash weights 16.4 lbs. Lenght of balance is 24 inches(not including brackets on each end) Can you make sure I order the correct parts. Need 2, 1 for each side. I also need one pair of window stops, measured 3in long, 1.25in wide, white.
+6
Home Owner Woodinville, WA 98077
Feb 16, 2025
Home Owner from Woodinville, WA 98077
Feb 16, 2025
Replacement Window Balance
Hi. I am looking for a replacement window balance. It is marked "20 3 DR CALDWELL". The metal extrusion has a length of 21 inches. The shoe has a width of 1 3/32 inches. Please let me know what additional information you need to identify a replacement balance. Chris
+5
Home Owner Florida
Feb 16, 2025
Home Owner from Florida
Feb 16, 2025
Installing track cover on bumpy track
What prep would be needed to utilize the track cover on this track? It would easily snap onto the sections that are not damaged but half the track is bumpy like this. Would the areas that are lower need to be built up?
Handy Person Helena, AL
Feb 16, 2025
Handy Person from Helena, AL
Feb 16, 2025
Gapco window sash/tilt latch?
Hi team, I'm helping my MIL replace about 30-40 of these tilt latches, circa 1994. Central lock is a Gapco-branded metal, but sashes are plastic. Dimensions are roughly 7/8" deep by 2"+ long. Only one exposed screw head, and the latching mechanism is a small plastic rod (not a recessed piece). Thank ... (cont.)
Home Owner Pawleys Island, SC
Feb 16, 2025
Home Owner from Pawleys Island, SC
Feb 16, 2025
Window balance
I have a house with 9 twenty five year old tilt windows. The balances are shot on several of them. Window latches on some are also bad. I'm ordering a couple of latches from you to see if they fit. I am also attaching pictures. I watched a video of yours where you replace a spring and string ba ... (cont.)
+1
Home Owner Portland OR 97229
Feb 16, 2025
Home Owner from Portland OR 97229
Feb 16, 2025
Sliding window lock hardware
Do you have replacement hardware for this?
Handy Person Patio door
Feb 16, 2025
Handy Person from Patio door
Feb 16, 2025
Door lock & Handle
The door lock doesn't retrieve. It just stays inside the door.
Home Owner Brooklyn ny
Feb 16, 2025
Home Owner from Brooklyn ny
Feb 16, 2025
Need help matching replacement balance
I believe this is called a coil spring balance, but there are different styles of them. I would like to know how I can determine what a proper replacement would beI believe American craftsman makes this window from Home Depot
+2
Handy Person Boynton Beach, Fl.
Feb 16, 2025
Handy Person from Boynton Beach, Fl.
Feb 16, 2025
Sliding door handle replacement
I hav a CGI 72" x 80" sliding impact glass door series 150 2. Installed June 2014. Handle is broken and will not tighten to door. Handle and related hardware needs replacement.
+2
Quick Learner apopka fl
Feb 16, 2025
Quick Learner from apopka fl
Feb 16, 2025
Milestone Single Hung 1000
What is the name of this broken part, need to purchase multiple feet.
Home Owner Florida
Feb 16, 2025
Home Owner from Florida
Feb 16, 2025
Replace locking patio door handles
Just moved into a new home and the patio doors have these locking handles. The internal mechanisms appear to be functional but I would like to replace the handles and locks. Can you tell me if 82-086 would be what I need? Is there any way to get multiple with matching keys? Thank you. ... (cont.)
Handy Person San Diego
Feb 15, 2025
Handy Person from San Diego
Feb 15, 2025
Window balance
1410 BSL PE 15" METAL
Quick Learner Brookfield, IL
Feb 15, 2025
Quick Learner from Brookfield, IL
Feb 15, 2025
Quick Learner Tucson az
Feb 15, 2025
Quick Learner from Tucson az
Feb 15, 2025
960s polygym sliding glass door
I'm trying to remove the handle from the 960s sliding glass door but there is no screw hose to remove the handle. Can somebody help me?
Realtor Chandler, AZ
Feb 15, 2025
Realtor from Chandler, AZ
Feb 15, 2025
Kinco window balances
Hello! I'm in need of replacement balances for three of these windows. I also need them for some other windows (they are bad in every single hung window in the home (approx 9 windows total). I need to grab measurements on the others the next time I'm back.
Handy Person Florida, USA
Feb 15, 2025
Handy Person from Florida, USA
Feb 15, 2025
Channel balance
We measured width and reads 5/8 balance has stamp that reads 28AUSP
+2
Quick Learner
Feb 15, 2025
Quick Learner
Feb 15, 2025
Pivot lock, metal piece only
I need replacements for just the metal part . Do you have these?
Quick Learner
Feb 15, 2025
Quick Learner
Feb 15, 2025
Extended-Travel Channel Balance Quote
Channel is 1/2 (but mic out to 19/32) Length: 21 5/8" Stamp 21 9 Milgard window made in 2007 I want to order Up to 8 pieces
+2
Contractor Palm desert Ca
Feb 15, 2025
Contractor from Palm desert Ca
Feb 15, 2025
Glazing bead
I'm looking for this glazing bead for a few windows, I believe it's a pretty standard one in our area a lot of windows has these, thanks