Viewing all customer Discussions for:
Door & Window

Quick Learner
Jan 16, 2025
Quick Learner
Jan 16, 2025
Window balance
Can you please take a look at the pictures attached. The white balance is the one I have installed on 250 windows at the resort. The grey balance is basically supposed to fit. It has almost the same part # than the white but it wider than the original one making difficult to open and close the win ... (cont.)
Quick Learner
Jan 16, 2025
Quick Learner
Jan 16, 2025
hardware kit for incasement windows
I need the crank assembly and the hinges
+2
Home Owner Kernersville, NC
Jan 16, 2025
Home Owner from Kernersville, NC
Jan 16, 2025
Broken tilt window piece
Hello, the window does not have any identifying markings anywhere on it. The plastic piece in the photo is broken, I took a picture of the other side to show you one that is not broken. Would you be able to help me identify this piece?
+1
Handy Person North Carolina
Jan 16, 2025
Handy Person from North Carolina
Jan 16, 2025
Window Balances
The plastic pulleys for the balancers got brittle and cracked. The balances do not have a separate housing for them and just ride in channel. The balance string attaches to the top of the window channel on a small plastic bracket. The spring & shoe seem to be in good enough condition to reuse, b ... (cont.)
+2
Handy Person California
Jan 15, 2025
Handy Person from California
Jan 15, 2025
Contractor Los Angeles
Jan 15, 2025
Contractor from Los Angeles
Jan 15, 2025
Hinge Part #30818
Hoping to find a replacement for the hinge in the picture. The results I found online don't match what's in the photo, even though they seem to have the same part number. The one I currently have has a curved arm attached to the railing. Any help would be greatly appreciated.
Contractor Concord , California
Jan 15, 2025
Contractor from Concord , California
Jan 15, 2025
Balances 27tg
I have these balances I see some on your website that are similar, but I have the black color instead of the blue part at the end. Does this make a difference?
+2
Home Owner Bristol CT 06010
Jan 15, 2025
Home Owner from Bristol CT 06010
Jan 15, 2025
broken sliding door lock
Hello, I kindly ask for help with the following matter. My sliding door lock broke and I can't find it anywhere to replace it. There are no other markings on this lock, only A|W. I am sending photos in attachment. Please help me find information where I can buy such a lock to protect my home from bu ... (cont.)
Quick Learner Boston, ma
Jan 15, 2025
Quick Learner from Boston, ma
Jan 15, 2025
Unknown diameter spiral spring
Hi. This is a photo of a spiral spring for a tilting double hung window. It is 21" long. It seems like the diameter is 1/2". The bottom piece looks blue but is more of a teal green. Might you have a part that could work?
Quick Learner Chicago
Jan 15, 2025
Quick Learner from Chicago
Jan 15, 2025
Broken exterior handle
looking for a replacement to the exterior handle. The inside has a toggle and exterior is keyed. The assembly is 9.25 high
+1
Contractor Kansas city area
Jan 15, 2025
Contractor from Kansas city area
Jan 15, 2025
Need handle mortice lock and strike plate
Nees handle mortise lock and strike plate.
+1
Contractor
Jan 15, 2025
Contractor
Jan 15, 2025
Balance
No markings balance is 24" long
Contractor Jackson, Michigan
Jan 15, 2025
Contractor from Jackson, Michigan
Jan 15, 2025
Sliding glass door handle
Sliding glass door, surface mount, internal lock handle assembly. Screw holes 4" spacing ( could be 3 15/16" ? ), door is 1 3/4" thick New unit does NOT need to have external lock
+1
Home Owner Albany NY
Jan 15, 2025
Home Owner from Albany NY
Jan 15, 2025
Basement window latch
I am looking for the above window latch
+1
Home Owner Cheektowaga, N.Y.
Jan 15, 2025
Home Owner from Cheektowaga, N.Y.
Jan 15, 2025
Screen latches
Looking for these screen latches from a Gorell window.
Landlord martinsville virginia
Jan 15, 2025
Landlord from martinsville virginia
Jan 15, 2025
I need to replace this
I need to replace these parts in a window. With this information can you tell me what balance I would need and any other parts that I might should replace to get my windows fixed
Handy Person Naples FL
Jan 15, 2025
Handy Person from Naples FL
Jan 15, 2025
Latches for 1988 aluminum windows
Nothing is printed on these latches. They are metal and mounted in the center of the window.
Quick Learner Georgia
Jan 15, 2025
Quick Learner from Georgia
Jan 15, 2025
Ws igcc cra 03
Looking to replace a couple crank out windows
Home Owner Franklin, NC
Jan 15, 2025
Home Owner from Franklin, NC
Jan 15, 2025
Channel Hardware For Window
On the metal channel is stamped 34B. I will need all the parts. The latches, the channel balance, and the shoes. Let me know if you have any of the parts in stock.
+4
Home Owner 92130
Jan 15, 2025
Home Owner from 92130
Jan 15, 2025
Replacement Window Balance Device
I'd like to replace this channel balance. The length of the metal rod (excluding the plastic pieces) is 28 inches. What part should I buy?
+2