Viewing all customer Discussions for:
Other

Home Owner Ft Myers, FL
Jul 28, 2023
Home Owner from Ft Myers, FL
Jul 28, 2023
New Key and Key Lock
36" by 80" storm security door and I need a replacement key or a new lock? The top says MTS USA and the numbers on the bottom are 323.
Handy Person Hillsborough, NJ
Jul 28, 2023
Handy Person from Hillsborough, NJ
Jul 28, 2023
Patio Sliding Door
Please help with identifying this wheel that's from a Patio Sliding Door. I searched through your website and couldn't find the correct part. Please help. Thank You!
+2
Home Owner South Carolina
Jul 28, 2023
Home Owner from South Carolina
Jul 28, 2023
Andersen window parts
I'm looking for a window crank and operator cover for an Andersen window. This house was built in 1974. Thank you
Professional New York
Jul 28, 2023
Professional from New York
Jul 28, 2023
Exterior special door handle spindle with spring cassette for sag
Hello, This spindle came from overseas. The spindle appears to be approx 6MM X 100MM with a sleeve at the spring cassette. Assuming that sleeve coverts 6 to 7MM. I don't know the manufacturer.
+1
Handy Person Longboat Key FL 34228
Jul 28, 2023
Handy Person from Longboat Key FL 34228
Jul 28, 2023
Screen roller no markings on this part
These are custom screen doors. This section of the part fell out when we removed the screen from the track. I have not attempted to unscrew the mitered frame to see where this part broke off from up in the frame.If possible I would like to order new rollers but would like to have non metal rollers.C ... (cont.)
Quick Learner
Jul 28, 2023
Quick Learner
Jul 28, 2023
need help
Window is 14 pounds I need I guess a kit, the spring the shoe and the shoe cover for this type
Home Owner Greenville R I
Jul 28, 2023
Home Owner from Greenville R I
Jul 28, 2023
Balance and/or shoe
Windows are approximately 18 years old and were manufactured by Chrystal windows in N.Y. We are looking for a replacement "shoe" or total balancer and shoe. ThanksLevond
Handy Person Louisiana
Jul 28, 2023
Handy Person from Louisiana
Jul 28, 2023
Better Bilt snap in plastic window glaze 5/8" x5/8"
I'm looking for 5/8" x 5/8" snap in vinyl window glaze and only seem to be able to find 1/2" x 1/2" inch which is your 55-029. Any suggestions.
Quick Learner SF, CA 94114
Jul 27, 2023
Quick Learner from SF, CA 94114
Jul 27, 2023
Need that part. Please help.
I just asked about that part giving a link to the photos. Just saw I could upload them directly to you.\ I don't have the brand name for the windows unfortunately. I need the part that goes top left and right of the window. It's about 4" long from what I remember. Regards, Eric
+2
Handy Person
Jul 27, 2023
Handy Person
Jul 27, 2023
Window roller
There are two rollers in the top and bottom of each window. Currently a few of the windows squeak a lot when opening and closing. The tracks are cleaned and I put a silicone based lubricant on the track but after a short period some windows start squeaking so I want to try replacing a few rollers to ... (cont.)
+2
Quick Learner Chehalis WA
Jul 27, 2023
Quick Learner from Chehalis WA
Jul 27, 2023
Window sash/spring rod identification
Hello there. I'm trying to identify the above. It's 22.5 inches long (metal rod only). It has "22 4 BSI TO" on the side. The windows themselves have "INSULATE" in relief on the locks/latches.
+2
Home Owner
Jul 27, 2023
Home Owner
Jul 27, 2023
Window parts needed
Looking for help in finding a truth window operator replacement and also truth locking hatch replacement. Thanks.
+2
Quick Learner Port Townsend Washingt...
Jul 27, 2023
Quick Learner from Port Townsend Washington
Jul 27, 2023
Casement window lock
Hello I have a series 700 C-C45-96X60 window with a broken latch. It was installed 2004. Can you tell me if parts are available for this unit? Thank you Randy
Quick Learner
Jul 27, 2023
Quick Learner
Jul 27, 2023
Extended-Travel Channel Balance Quote
Length : 25 1/4 inches Stamp: 25 4 BSI AO balances needed: 10
+2
Quick Learner
Jul 27, 2023
Quick Learner
Jul 27, 2023
Searching for Trim pieces that hold the glass in place on exterior door
I need to replace the broken trim on both sides of the glass that holds the glass in the door opening. Need (6) 3 feet pieces of the trim
Home Owner Watsonville, CA 95076
Jul 27, 2023
Home Owner from Watsonville, CA 95076
Jul 27, 2023
Window Channels
Hopping you Have this ChannelsItem number has mark on the side of the channels27" Channelshas has mark on it horizontal 26 4 & Vertital BSI and Horizontal PPand 12" Channelshas has mark on it horizontal 11 5 & Vertital BSI and Horizontal PNI am assuming the first 3 numbers are the size of th ... (cont.)
+11
Quick Learner Ormond Beach, FL
Jul 27, 2023
Quick Learner from Ormond Beach, FL
Jul 27, 2023
Identify Balancer
Hi, I need to identify the balancer in the attached pictures. The house is old Florida, probably 60 to 70 years old. Windows are original I believe. I've taken all the pictures so hopefully it will be easy to identify. There are no stamps as the ends are rusted over. Thanks, Jim
+5
Quick Learner Saratoga
Jul 27, 2023
Quick Learner from Saratoga
Jul 27, 2023
Buffet Drawer Pulls
Good evening,You kind folks helped me back in 2020. I am now trying to find the buffet drawer pulls I uploaded in the photo. I don't know if they broke off or just fell off and my Dad was not able to put them back on or where they are if he saved them. My Dad has passed on and my Mom loves this buff ... (cont.)
Quick Learner Hollywood Florida
Jul 27, 2023
Quick Learner from Hollywood Florida
Jul 27, 2023
Replace locks handles for aluminum sliding patio glass doors. Some parts missing.
I need to replace the parts shown in images. The part is missing from the frame and image just shows where it was.
Quick Learner denver, CO
Jul 27, 2023
Quick Learner from denver, CO
Jul 27, 2023
Balancers
There are no markings. I have two different sizes both with 1/2" channels. One is 32" and the other is 26"