Viewing all customer Discussions for:

39-505 11-3/8" EntryGard Track, 4 Hole

Casement window 25 1/2 by 50 1/2 dimensions inside trim . Need new operator because it is stripped out in the closed position. Brand name on current opener is Truth.

I need to replace the window cranks on several of the casement windows in my home. I hope the photos attached give you enough info. to know what I need to buy.

I'm not familiar with windows. Is this apparatus the only thing that holds the window on the bottom? When remove it I assume I need the window closed and locked - correct?

Left and right I need the complete assembly

I have an older crestline installed window. The crank is no longer working - can't open or close the window. It has a pin that should go in to line up with the gears so the crank will do it's work but I cannot get that back in to its correct place. I am wondering if I should just try to get a new cr ... (cont.)

I have one bar (arm) Truth hinges with the number 40942-A stamped on the bottom hinge. I'm assuming these are no longer being made (they are on 25+ years old Marvin windows). Does the 2 arm- Right Hand (Standard) Casement Window Hinge Assembled 10" replace the old one arm 40942-A. Will I need a ... (cont.)

Which operator do I need? Casement window is 27" wide. Short arm 4 7/16" Left handed. Is it returnable if the repair man to fix broken glass has an operator in stock?

Hi, Can I replace stem. handle and cover, or comleete mechanism for this RT side casement window?

Need replacing them. Windows will open but not close.

Hi, I need to replace the left and right side, could you please tell me what do I need to order. Thank you

Hi, I have two roto operators that have failed. Both are marked EntryGard Truth. Both have smaller arm length of 4.5 inch and longer arm length of 9.5 inch:Right roto operator has 20810Left roto operator has 31538If you could let me know what parts to order, I would appreciate it. I also need a new ... (cont.)

I think your part number is Product Code: 39-031 EntryGard Dual Arm Operator but I am not sure so call me

Have 2 windows. 1 works ( took photos from that one ). Other windows doesn't open at all. Bought new crank but doesn't open. Would appreciate some help.

The broken crank has a 9" arm and a smaller arm. The long arm is stamped Entry Gard Truth. I am hoping to only have to take this apart once but if you need a number or code tell me where I can find it and I will do my best.

Do you have a replacement window crank, left side, Truth, 14" arm? For a wood frame window. (see photos)The original internal mechanism is all broken, warped, and bent the assembly all out of shape, it no longer works. Please LMK. Thank you! Best regards, Joe

I can tell this is a Truth operator as it has their logo on the arm. However, there are no part numbers and all the replacement ones I've seen are slightly different. I'd hate to spent money and the unit not be correct.

Please see attached. Thank you, please see attached photosof each of 2 operators. The measurements of the pieces for each operating unit are as follows (inches): 5.75 11.5 8.0 And 4.5 11.5 9.0 Thank you.

The window opens fully but it won't close. I was under the impression that the Sprocketts ( not correct name ?) but the (Screws) were worn out and so the crank can't engage with the ( whatever it is called.

Hello, need to replace three window cranks, but I have eight windows and I will purchase five additional cranks. The name brand is Lincoln. Each hardware has two cranks and one maybe two brackets that extend to open the window. The top bracket has two numbers: 1. L30841 2. 20810 The second bracket ... (cont.)

The main shaft that run the opener gear detaches and screws out of the housing