Viewing all customer Discussions for:
75-069 Jamb Spreader Set
75-069 Jamb Spreader Set
Quick Learner
NJ
Sep 27, 2024
Quick Learner from NJ
Sep 27, 2024
Pivot Shoe Removal Question
I have some Silverline 1000 series double hung windows that I would like to replace the pivot shoes. They appear to match your 15-046. What tool do I need to remove the pivot shoe? I've looked at your various videos on your website (which are very helpful), and think I might need our 75-069. Can you ... (cont.)
Handy Person
Indianapolis IN
Apr 8, 2026
Handy Person from Indianapolis IN
Apr 8, 2026
Spiral balance for single hung tilt sash. 5/8" diameter tube 22-3/8" long.
8 windows with all the same balances. Also need to identify the tilt slider shoes will need removal tool and spreader tool
Quick Learner
United States
Apr 6, 2026
Quick Learner from United States
Apr 6, 2026
Need Window Parts
I wonder were the pictures I sent enough to decide which model I buy. My sash is 17Lb. heavy and 26” high. I also would like to know how much the spiral bounce tool and the shoe are where the spiral bounce is attached. I need 2 spiral bounces, 2 shoes (if price is within few bucks), one tool ... (cont.)
Quick Learner
Florida
Feb 19, 2026
Quick Learner from Florida
Feb 19, 2026
Kinco window balancer
Do you have any of these? I need 27" length.
Home Owner
21911
Feb 4, 2026
Home Owner from 21911
Feb 4, 2026
Window tilt broken
I need to get the part that I would assume is a metal pin for the window tilt. I have attached the photo of what it attaches to but as you can see, it has rusted away. I am not sure what is suppposed to attach the part shown to the window. It currently does not stay in on that corner when you open t ... (cont.)
Contractor
Albany NY
Jan 20, 2026
Contractor from Albany NY
Jan 20, 2026
Harvey Broken Part
Any idea what this is and where it can be found
Quick Learner
New Jersey
Dec 20, 2025
Quick Learner from New Jersey
Dec 20, 2025
Need assistance identifying correct coil balance please
Hello, Can you please help me identify the correct replacement for what looks like a tanden balance (shown in photo). The broken coils are marked "4FC" and "5FC" (shown in photo). The coils are 15/32" wide. Can I replace this with one Series 161 9 lb single spring on each side, or do I need to re ... (cont.)
Handy Person
Slocomb, AL
Nov 5, 2025
Handy Person from Slocomb, AL
Nov 5, 2025
Replacement spiral balance and shoe
Hi, I just bought the house and discovered some window problems. I don't know the window brand, but I suspect Ashland. The spiral balance does not appear to follow standards: it is 35" long, the tip is faded but I think it's yellow, but the diameter is 53/128 (almost 7/16"). I cannot remove the s ... (cont.)
Purchasing Agent
ocean, nj
Oct 28, 2025
Purchasing Agent from ocean, nj
Oct 28, 2025
Channel Balance
Good afternoon, Looking for this part in 18", couldnt find any names or markings on the part. Thanks
Quick Learner
Oct 20, 2025
Quick Learner
Oct 20, 2025
Window part
Am trying to find what I think is the pivot shoe for my window
Quick Learner
NJ
Sep 28, 2025
Quick Learner from NJ
Sep 28, 2025
25yo window parts
I am almost positive that the balance & balance stop pictured are exactly what I need. I do not see the shoe. Needless to say I am freaking out. Obviously, cannot complete the work without the shoes. I am replacing all seven sets in our home. One snapped this morning. Going to replace all. Bette ... (cont.)
Contractor
Boston, Massachusetts
Aug 19, 2025
Contractor from Boston, Massachusetts
Aug 19, 2025
Vinyl window spiral balance shoe
The slot in these shoes is molded in vinyl, which has embrittled I will probably need to consider new balances at the same time for these windows.
Home Owner
Denver, CO
Jul 8, 2025
Home Owner from Denver, CO
Jul 8, 2025
Tilt Shoe Broken
Hello, I need help identifying the correct Tile Shoe to replace the ones that have broken in the slides of the windows. I am not sure if I need to replace the coil as well.
Home Owner
Rochester NH
Jun 7, 2025
Home Owner from Rochester NH
Jun 7, 2025
Window Sash Pivot piece ( replacement needed)
Please review the attached Photo & advise on the correct replacement part.With no cut outs for replacement - it would appear That I would also need sash spreading tools. Please confirm & mave a reccomendation. Thank youJared Last year I purchasaed some Pivot Bars - those worked well so I ... (cont.)
Home Owner
Missouri
Jun 6, 2025
Home Owner from Missouri
Jun 6, 2025
Pivot lock shoe red pad
Need replacement for this pivot, also there is no opening to remove it like you show on your videos
Home Owner
May 17, 2025
Home Owner
May 17, 2025
Replacement Pivot shoe and coil
Hello- please see the attached photos and let me know if you can find the correct replacement shoe. I can't get it out as there doesn't seem to be a place to do so. Also don't know if I need the coil or not but I think I do. Please let me know if you need anything else. Thank You, Greg Baumann ... (cont.)
Handy Person
06811
May 14, 2025
Handy Person from 06811
May 14, 2025
Spiral Spring & Shoe
I'm looking to repair window balance springs & shoes. Double hung Brand ? 2ea. 19"L Spiral spring 2ea. 21"L Spiral spring 2ea Pivot lock shoe 2"L x 1-1/4"W x 1/2"Thk
Quick Learner
Moberly, MO
Mar 31, 2025
Quick Learner from Moberly, MO
Mar 31, 2025
Coil Spring Balance Replacement
My home was built in the mid-90s and a few of the coil spring balances in our single hung windows have snapped. I am told that a company called Quality Windows produced the windows and they were then distributed from Mid-Am Building Supply, which is a local company here in Moberly, MO. I don't have ... (cont.)
Home Owner
Williamsburg, VA
Dec 27, 2024
Home Owner from Williamsburg, VA
Dec 27, 2024