Viewing all customer Discussions for:
75-069 Jamb Spreader Set
75-069 Jamb Spreader Set
Quick Learner
NJ
Sep 27, 2024
Quick Learner from NJ
Sep 27, 2024
Pivot Shoe Removal Question
I have some Silverline 1000 series double hung windows that I would like to replace the pivot shoes. They appear to match your 15-046. What tool do I need to remove the pivot shoe? I've looked at your various videos on your website (which are very helpful), and think I might need our 75-069. Can you ... (cont.)
Quick Learner
Washington In.
Nov 2, 2026
Quick Learner from Washington In.
Nov 2, 2026
Pivot shoe
Do you have this pivot shoe
Contractor
Toledo oh
Oct 5, 2026
Contractor from Toledo oh
Oct 5, 2026
Tilt window pivot shoe
One tilt window in home identical to this one is missing its pivot shoes. No visible markings or branding could be determined anywhere on the window
Handy Person
Shaker heights Ohio
Sep 24, 2026
Handy Person from Shaker heights Ohio
Sep 24, 2026
Small tilt window
I'd like to repair with an understanding of how this #7 spring attachment. I would also like to purchase the spreader tool also hence the broken plastic.
Home Owner
Hampton, Virginia
Sep 22, 2026
Home Owner from Hampton, Virginia
Sep 22, 2026
Windows Pivots
Looking to match which part i need. I watched a video and a guy was able to turn the gray part or lock and twist the actual part out. Didn't see how to Get this one outto actually measure it. The reason i was trying to replace them is because my window won't stay up. This happened when i had a cont ... (cont.)
Quick Learner
Warwick, Rhode Island
Aug 26, 2026
Quick Learner from Warwick, Rhode Island
Aug 26, 2026
Replacement parts for American Craftsman B50 Series Window
I need two of the following: pivot shoe, coil balance, and support. As you can see in the provided photo of the manufacturer label, it appears to be a B50 Series (American Craftsman) window. There is no open notch in the track for installing replacement parts, but I can cut one out with a Dremel to ... (cont.)
Contractor
Franklin TN
Jul 24, 2026
Contractor from Franklin TN
Jul 24, 2026
Pivot pin lock shoes
I can't find these on your page of shoes. Are you able to get these? I have for that have evidently broken at the tops where they won't stay in the spring channel
Home Owner
Burleson, TX 76028
Jun 30, 2026
Home Owner from Burleson, TX 76028
Jun 30, 2026
Block and tackle pulley system
I have several 23 year old windows (same brand) with lift failure, unknown brand. The top pulley is broken, as is the metal channel (5/8 inch wide) is stripped at the top. Springs are OK. The entire vinyl channel where the shoe fits is about 1 and 3/8 wide and 5/8 inch deep. The present shoe is abou ... (cont.)
Handy Person
Indianapolis IN
Apr 8, 2026
Handy Person from Indianapolis IN
Apr 8, 2026
Spiral balance for single hung tilt sash. 5/8" diameter tube 22-3/8" long.
8 windows with all the same balances. Also need to identify the tilt slider shoes will need removal tool and spreader tool
Quick Learner
United States
Apr 6, 2026
Quick Learner from United States
Apr 6, 2026
Need Window Parts
I wonder were the pictures I sent enough to decide which model I buy. My sash is 17Lb. heavy and 26” high. I also would like to know how much the spiral bounce tool and the shoe are where the spiral bounce is attached. I need 2 spiral bounces, 2 shoes (if price is within few bucks), one tool ... (cont.)
Quick Learner
Florida
Feb 19, 2026
Quick Learner from Florida
Feb 19, 2026
Kinco window balancer
Do you have any of these? I need 27" length.
Home Owner
21911
Feb 4, 2026
Home Owner from 21911
Feb 4, 2026
Window tilt broken
I need to get the part that I would assume is a metal pin for the window tilt. I have attached the photo of what it attaches to but as you can see, it has rusted away. I am not sure what is suppposed to attach the part shown to the window. It currently does not stay in on that corner when you open t ... (cont.)
Contractor
Albany NY
Jan 20, 2026
Contractor from Albany NY
Jan 20, 2026
Harvey Broken Part
Any idea what this is and where it can be found
Quick Learner
New Jersey
Dec 20, 2025
Quick Learner from New Jersey
Dec 20, 2025
Need assistance identifying correct coil balance please
Hello, Can you please help me identify the correct replacement for what looks like a tanden balance (shown in photo). The broken coils are marked "4FC" and "5FC" (shown in photo). The coils are 15/32" wide. Can I replace this with one Series 161 9 lb single spring on each side, or do I need to re ... (cont.)
Handy Person
Slocomb, AL
Nov 5, 2025
Handy Person from Slocomb, AL
Nov 5, 2025
Replacement spiral balance and shoe
Hi, I just bought the house and discovered some window problems. I don't know the window brand, but I suspect Ashland. The spiral balance does not appear to follow standards: it is 35" long, the tip is faded but I think it's yellow, but the diameter is 53/128 (almost 7/16"). I cannot remove the s ... (cont.)
Purchasing Agent
ocean, nj
Oct 28, 2025
Purchasing Agent from ocean, nj
Oct 28, 2025
Channel Balance
Good afternoon, Looking for this part in 18", couldnt find any names or markings on the part. Thanks
Quick Learner
Oct 20, 2025
Quick Learner
Oct 20, 2025
Window part
Am trying to find what I think is the pivot shoe for my window
Quick Learner
NJ
Sep 28, 2025
Quick Learner from NJ
Sep 28, 2025
25yo window parts
I am almost positive that the balance & balance stop pictured are exactly what I need. I do not see the shoe. Needless to say I am freaking out. Obviously, cannot complete the work without the shoes. I am replacing all seven sets in our home. One snapped this morning. Going to replace all. Bette ... (cont.)
Contractor
Boston, Massachusetts
Aug 19, 2025
Contractor from Boston, Massachusetts
Aug 19, 2025
Vinyl window spiral balance shoe
The slot in these shoes is molded in vinyl, which has embrittled I will probably need to consider new balances at the same time for these windows.
Home Owner
Denver, CO
Jul 8, 2025
Home Owner from Denver, CO
Jul 8, 2025
Tilt Shoe Broken
Hello, I need help identifying the correct Tile Shoe to replace the ones that have broken in the slides of the windows. I am not sure if I need to replace the coil as well.