Viewing all customer Discussions for:
S380-26 26" Series 380 Channel Balance

S380-26 26" Series 380 Channel Balance
Handy Person 95949
Aug 23, 2026
Handy Person from 95949
Aug 23, 2026
26" long metal channel window balance
The cord broke on one of my window balancers and I would like to install 2 new ones. The marking on the channel is: 25 4 HW CMC 11. The channel is 26" long and 1/2" wide.
+2
Quick Learner
Aug 18, 2026
Quick Learner
Aug 18, 2026
Channel balance
Hello, I need a non-tilt window channel balance on the left side of the window. The channel balance stamp is 25 4 EK Caldwell. I cannot find it on your website. Do you have this part?
+1
Quick Learner California
Aug 3, 2026
Quick Learner from California
Aug 3, 2026
Window balancer
My window balancer does not have a marking or stamp. Is there another way to figure out the weight size I need ( specially the weight )
+1
Home Owner
Aug 1, 2026
Home Owner
Aug 1, 2026
Replacement for Philips 91S Non-Tilt Channel Balance
Hello, Could someone please help me figure out which channel balance I need for a Philips 91S Non-Tilt window? The broken balance slid out by itself, so I couldn't get a picture of it installed, but I have attached photos of the removed part. The metal channel has a stamp that reads: "25 4 CALDWELL ... (cont.)
+2
Home Owner California
Jul 23, 2026
Home Owner from California
Jul 23, 2026
Window balance replacement
I would like help to identify my windows balance to ensure that I order the correct ones
+1
Quick Learner Salem Oregon
Jul 16, 2026
Quick Learner from Salem Oregon
Jul 16, 2026
Block-and-tackle window balance Replacement Part
Need to replace my Block-and-tackle window balances. The retaining clip broke and is lost so I can’t show a pic of it installed. Length of metal channel is 26 inches. With the plastic ends, total length is 27 inches. The plastic bottom shoe attached to the end of the metal channel has small fl ... (cont.)
+1
Quick Learner Sacramento
Jun 22, 2026
Quick Learner from Sacramento
Jun 22, 2026
Guardian window sash
I dont know more than what the two pictures show. Need replacements for the sash or balances. Single hung window
Handy Person San Ramon CA
Jun 17, 2026
Handy Person from San Ramon CA
Jun 17, 2026
Caldwell 26" x 5/8" Side-Load Channel Balance - Stamp 25 3
Hello, I am trying to identify a replacement for a failed Caldwell side-load channel balance from a non-tilt aluminum window. Measurements: Manufacturer stamped: Caldwell Stamp: 25 3 DO Metal channel length: 26” Channel width: approximately 5/8” Non-tilt side-load window The cord has b ... (cont.)
+2
Quick Learner San Diego, CA
May 30, 2026
Quick Learner from San Diego, CA
May 30, 2026
Block and Tackle Window Balance
I have 3 windows where these appear to be broken and the windows aren't hanging right. Tip to tip is 27 inches, just the metal is 26inches. 2540 is stamped on it but it appeared there were a number of different series of that size (385, 390, etc.) wasn't sure which ones to order. ... (cont.)
Home Owner Hillsboro, Oregon
May 23, 2026
Home Owner from Hillsboro, Oregon
May 23, 2026
2530
Hi, the cord broke on one side, so I am looking to replace both. Just want to make sure I get the right part. In my original parts, there is this plastic piece where the spring connects on one side and the cord on the other. I feel like that might have the effect of reducing the travel distance of t ... (cont.)
Handy Person Reno
May 13, 2026
Handy Person from Reno
May 13, 2026
Channel balance
Part number and length on picture.
Handy Person Bend, Oregon USA
May 6, 2026
Handy Person from Bend, Oregon USA
May 6, 2026
channel window balancer - no tilt
I am looking for the right and left replacement for this window balancer. This is printed on the metal part of the current balancer: 25 5 FR CALDWELL.
+2
Quick Learner Roseville, Califronia
May 3, 2026
Quick Learner from Roseville, Califronia
May 3, 2026
Window Sash balance part identify
Hi I need 2 of these please, pictures provided: The channel width is 1/2 inch. The markings are: 25 4 DX CMC 11 Thank You.
+2
Handy Person Washington
Apr 25, 2026
Handy Person from Washington
Apr 25, 2026
25 4 BO Caldwell window sash
Looking to buy 2. Product is 26" long excluding the plastic parts.
Home Owner Vancouver, WA
Apr 25, 2026
Home Owner from Vancouver, WA
Apr 25, 2026
Identify Correct Part
Hello, I need help identifying the correct replacement part for my window channel balances. Thanks, Alysse
+3
Home Owner Oregon City, OR
Apr 18, 2026
Home Owner from Oregon City, OR
Apr 18, 2026
Identify window balance to replace
Pics show emboss on latch as mfg. (EPI?)Apparently out of business in 2010. My house built in '93. Width is 1/2", length is 26 1/16" metal and 27 1/16" plastic end to plastic end. Aluminum is stamped w/ #2540. Hopefully one of your replacement parts will work for me ?
+2
Quick Learner
Apr 16, 2026
Quick Learner
Apr 16, 2026
Window balance
I'm not sure what exactly is this part. It says 25 4 10 Caldwell. it's 1/2 inch wide and the metal piece is 26 inches
Home Owner California
Apr 11, 2026
Home Owner from California
Apr 11, 2026
Help identifying part
Hi, I believe this is a series 380 channel balance. The channel itself is 25" long. The marking is very difficult to read, but it looks like it says "25 3(degrees symbol) KO CALDWELL".
+2
Quick Learner Portland, OR
Apr 2, 2026
Quick Learner from Portland, OR
Apr 2, 2026
Block and Tackle Sash Balance
looking for two block and tackle sash balances for a single hung window. the stamp on the old parts reads 2530
+2
Quick Learner East bay Cali.
Jan 23, 2026
Quick Learner from East bay Cali.
Jan 23, 2026
Left side of window channel balance
The spring and cable won't extend seems to be stuck and won't move. Looks like one of the plastic guide wheels is broken cracked and jammed.
+2