Viewing all customer Discussions for:
S380-26 26" Series 380 Channel Balance

S380-26 26" Series 380 Channel Balance
Quick Learner San Diego, CA
May 30, 2026
Quick Learner from San Diego, CA
May 30, 2026
Block and Tackle Window Balance
I have 3 windows where these appear to be broken and the windows aren't hanging right. Tip to tip is 27 inches, just the metal is 26inches. 2540 is stamped on it but it appeared there were a number of different series of that size (385, 390, etc.) wasn't sure which ones to order. ... (cont.)
Home Owner Hillsboro, Oregon
May 23, 2026
Home Owner from Hillsboro, Oregon
May 23, 2026
2530
Hi, the cord broke on one side, so I am looking to replace both. Just want to make sure I get the right part. In my original parts, there is this plastic piece where the spring connects on one side and the cord on the other. I feel like that might have the effect of reducing the travel distance of t ... (cont.)
Handy Person Reno
May 13, 2026
Handy Person from Reno
May 13, 2026
Channel balance
Part number and length on picture.
Handy Person Bend, Oregon USA
May 6, 2026
Handy Person from Bend, Oregon USA
May 6, 2026
channel window balancer - no tilt
I am looking for the right and left replacement for this window balancer. This is printed on the metal part of the current balancer: 25 5 FR CALDWELL.
+2
Quick Learner Roseville, Califronia
May 3, 2026
Quick Learner from Roseville, Califronia
May 3, 2026
Window Sash balance part identify
Hi I need 2 of these please, pictures provided: The channel width is 1/2 inch. The markings are: 25 4 DX CMC 11 Thank You.
+2
Handy Person Washington
Apr 25, 2026
Handy Person from Washington
Apr 25, 2026
25 4 BO Caldwell window sash
Looking to buy 2. Product is 26" long excluding the plastic parts.
Home Owner Vancouver, WA
Apr 25, 2026
Home Owner from Vancouver, WA
Apr 25, 2026
Identify Correct Part
Hello, I need help identifying the correct replacement part for my window channel balances. Thanks, Alysse
+3
Home Owner Oregon City, OR
Apr 18, 2026
Home Owner from Oregon City, OR
Apr 18, 2026
Identify window balance to replace
Pics show emboss on latch as mfg. (EPI?)Apparently out of business in 2010. My house built in '93. Width is 1/2", length is 26 1/16" metal and 27 1/16" plastic end to plastic end. Aluminum is stamped w/ #2540. Hopefully one of your replacement parts will work for me ?
+2
Quick Learner
Apr 16, 2026
Quick Learner
Apr 16, 2026
Window balance
I'm not sure what exactly is this part. It says 25 4 10 Caldwell. it's 1/2 inch wide and the metal piece is 26 inches
Home Owner California
Apr 11, 2026
Home Owner from California
Apr 11, 2026
Help identifying part
Hi, I believe this is a series 380 channel balance. The channel itself is 25" long. The marking is very difficult to read, but it looks like it says "25 3(degrees symbol) KO CALDWELL".
+2
Quick Learner Portland, OR
Apr 2, 2026
Quick Learner from Portland, OR
Apr 2, 2026
Block and Tackle Sash Balance
looking for two block and tackle sash balances for a single hung window. the stamp on the old parts reads 2530
+2
Quick Learner East bay Cali.
Jan 23, 2026
Quick Learner from East bay Cali.
Jan 23, 2026
Left side of window channel balance
The spring and cable won't extend seems to be stuck and won't move. Looks like one of the plastic guide wheels is broken cracked and jammed.
+2
Quick Learner California
Jan 18, 2026
Quick Learner from California
Jan 18, 2026
Channel balance
I have one of the windows with two locks. It is not going down. I need to know which channel balance I need to replace. The length of channel balance is 27 inches. Please advise. See attached picture of window and old channel balance
Home Owner Langley, WA
Jan 10, 2026
Home Owner from Langley, WA
Jan 10, 2026
One of the balances broke on a window
The cord broke on the balance on the right-side of my window (looking at it from the inside fo the house). As shown in one of the photos, it says 25 4 LJ Caldwell but because the house was built in 1978, I don't know if it is still available.
+2
Home Owner Bozeman, MT
Dec 10, 2025
Home Owner from Bozeman, MT
Dec 10, 2025
Window takeout clip part needed
This clip is used on certainteed windows installed in 1998. We could use at least a dozen of these because they are all brittle and breaking.
+10
Contractor Salem
Dec 10, 2025
Contractor from Salem
Dec 10, 2025
1/2 inch channel balancer
The balancer is 1/2 inch wide and the metal is 26" long.
+1
Home Owner Mountain View CA 94040
Dec 10, 2025
Home Owner from Mountain View CA 94040
Dec 10, 2025
25 5 CQ Caldwell
I need 2 replacements.
+4
Home Owner Castro Valley, CA
Nov 2, 2025
Home Owner from Castro Valley, CA
Nov 2, 2025
Mudassir, balance spring
Width is 1/2 inch lenght is 26 inches marking has 25 3 CS Cadwell on it
+2
Home Owner Portland, Oregon
Nov 1, 2025
Home Owner from Portland, Oregon
Nov 1, 2025
Did I purchase the wrong sash?
Hello! After a lot of research I purchased two new window sashes, 26" Series 385 Channel Balances, but I suspect I was wrong. The 26" part is correct but I think the spring is too strong. My sash only weighs 18.2 lbs. Attached are photos of the old sash. Can you help me ensure I have what I need? ... (cont.)
+2
Home Owner Newark, California
Oct 23, 2025
Home Owner from Newark, California
Oct 23, 2025
Need help to buy balancer
See attached photo with the stamp channel width is 1/2 inches length of the metal channel is 25 inches pl help in identifying your part # to order pl help thx Rakesh
+3