Viewing all customer Discussions for:
82-238 Double Hook Mortise Lock
82-238 Double Hook Mortise Lock
Quick Learner
Sep 5, 2019
Quick Learner
Sep 5, 2019
Sliding door lock
This lock lacks the part that should be in the door frame... the part the lock should "grab."
Handy Person
California
Sep 3, 2019
Handy Person from California
Sep 3, 2019
Replacement Lock
I'm looking for a replacement lock for my sliding glass door. Can you please help me with this? Thank you!
Home Owner
Hawaii
Aug 30, 2019
Home Owner from Hawaii
Aug 30, 2019
Lock
I need to replace the lock part of this, if not possible the entire handle please.
Quick Learner
Aug 24, 2019
Quick Learner
Aug 24, 2019
Mortise Lock for Patio Door
I need replacement part for this sliding door mechanism.
Quick Learner
Sparks
Aug 24, 2019
Quick Learner from Sparks
Aug 24, 2019
Latch won't lock
My double prong sliding door latch will not lock. I have to push the metal tab inward which is located in the middle between the two prongs to allow the latch to move to the locking position with the door open. Once I unlock the latch, still with the door open, it sticks again and will not allow the ... (cont.)
Home Owner
Lancaster, ny
Aug 21, 2019
Home Owner from Lancaster, ny
Aug 21, 2019
Legance ii patio door lock
My door is stuck in the unlock position. I can spring the lock by inserting a knife in the mechanism, so I know it has two lock hooks. It has a keyed entry but I don't seem to have keys. Which parts should I order? I don't care about external keyed entry but I do want to be able to lock and unlock t ... (cont.)
Quick Learner
Aug 13, 2019
Quick Learner
Aug 13, 2019
Broken lock latch on back door handle
Would you have replacement parts for pictures 211001 and 15657. The latch pin broke off and handle. The handle says it was made in New Zealand if that helps at all.
Quick Learner
Rockville, Maryland
Aug 5, 2019
Quick Learner from Rockville, Maryland
Aug 5, 2019
Need new sliding door handle/locking mechanism unit for my Legance patio sliding door
I have a Legance2 sliding patio door. The posts attaching to the locking mechanism broke, so I need to replace the whole unit. Note that the base of the handle is slightly curved (not straight). I also photographed the ID label found inside the right end of the sliding door. The base of the handle i ... (cont.)
Handy Person
Cleveland OH
Aug 2, 2019
Handy Person from Cleveland OH
Aug 2, 2019
Replacement patio door hardware
I am looking for an inside replacement handle (or an entire inside and outside replacement kit) and a replacement screen door. Please let me know what other information I can provide. Thanks - BC
Home Owner
USA
Jul 31, 2019
Home Owner from USA
Jul 31, 2019
82238 mortise lock
Mortise lock does not match up with handle set and attach to keeper (Stryker) one door frame. Please contact me with why it does not lock properly.Thomas
Handy Person
NC
Jul 30, 2019
Handy Person from NC
Jul 30, 2019
Sliding patio door handle and mortise
I'm in need of a sliding door handle and mortise. The patio door handles are 5 inches apart with a center turn to lock. The mortise is missing, but the hole measures approximately 7 inches long by 9/16 wide.
Home Owner
California
Jul 25, 2019
Home Owner from California
Jul 25, 2019
Sliding door stuck closed, hooks still engaged.
I removed the handle (improvising a way to access the screws with the door closed...), thinking maybe the lever was somehow broken. The lever is fine and is turning the internal mechanism. However, when moved to the unlocked position, it appears one or both of the hooks remain in place.I'm not sur ... (cont.)
Home Owner
Homer, Alaska
Jul 10, 2019
Home Owner from Homer, Alaska
Jul 10, 2019
Need a keyed lock
I need to replace or convert this hardware to a keyed latch. Can you help me find the correct part?
Purchasing Agent
las vegas nv
Jun 24, 2019
Purchasing Agent from las vegas nv
Jun 24, 2019
Need door lock and handle assemble
need sliding door lock and handle replacement
Home Owner
Cranston, Rhode Island
Jun 18, 2019
Home Owner from Cranston, Rhode Island
Jun 18, 2019
Bottom lock won't unlock anymore
NFRC 100/200 Code: HII-2 Rating: NFRC Series: SVPD MST: 7282 The second picture showing latch - bottom lock doesn't move anymore only top one does. I need replacement with new key..
Landlord
ct
Jun 7, 2019
Landlord from ct
Jun 7, 2019
guardian sliding glass door lock hardware
please can you help identify this . its a lock for a guardian slider 5 foot door. approx age 10 + years old
Home Owner
93291
May 28, 2019
Home Owner from 93291
May 28, 2019
Need replacement lock
Hello. I am in need of keeper for this lock. Or a compatible one I can replace the entire thing with. Thank you
Quick Learner
Highland Park, IL
May 22, 2019
Quick Learner from Highland Park, IL
May 22, 2019
L'egance Patio Door
I am looking for the old version (see attached pics) of the L'egance patio door (Thermal Windows and Doors) handle assembly w/ mortise.Can you help?Thank you.Richard
Home Owner
Mission Viejo, CA
May 17, 2019
Home Owner from Mission Viejo, CA
May 17, 2019
old mortise lock
Thanks for Bob's support, I need the drawing for your 82-238 to be able to compare it to my part
May 17, 2019
May 17, 2019
mortise lock replacement
Hi Abe. Start by looking at our 82-238. Carefully review all the dimensions and specifications, and let us know if you think you could use this to replace your old mortise lock.