Viewing all customer Discussions for:
38-138 Roto Multi-Point Lock, 29MM Fork
38-138 Roto Multi-Point Lock, 29MM Fork
Quick Learner
Toronto, ON
Jun 25, 2018
Quick Learner from Toronto, ON
Jun 25, 2018
Casement Window Lock Replacement
Ordered the 38-138 however the design is slightly different therefore does not really fit. please see the attached picture. Let me know if you have another version that could be closer from my existing one (the one at the bottom is the one I am trying to replace)
Quick Learner
Montreal, Quebec
Jun 24, 2018
Quick Learner from Montreal, Quebec
Jun 24, 2018
casement keeper
Greetings, I'm looking for the part in the attached picture, which I believe is called a casement keeper. It is the "hook" that the lock on a casement window latches onto to pull the window tight against the frame. The part is about 3 inches long, and the screw holes about 1 inch apart from each o ... (cont.)
Quick Learner
Santa Monica
Jun 23, 2018
Quick Learner from Santa Monica
Jun 23, 2018
MISSING LOCKING mechanism on side of crank windows
We are missing two of the locking mechanism on side of crank bedroom windows.
Home Owner
Whittier, CA
Jun 13, 2018
Home Owner from Whittier, CA
Jun 13, 2018
Broken window lock
Hello, the locking assembly broke on my window, Im not sure what part I should replace it with, but in my research, I found 38-099, 38-091 and 38-58L, and I also need it in beige. I haven't removed any hardware, as Im not very handy and dont want to break it more -I will have my handyman install the ... (cont.)
Home Owner
USA
Jun 13, 2018
Home Owner from USA
Jun 13, 2018
I need to replace the latch mechanism
Hi. I believe the manufacturer of a window for which I need a replacement part is Philips. House was built in the year 2000. Basically, I need to replace the latch mechanism, because the threads for the mounting screws have gotten stripped. Do you sell a replacement for the latch mechanism (shown ... (cont.)
Quick Learner
Palisades Park NJ
Jun 6, 2018
Quick Learner from Palisades Park NJ
Jun 6, 2018
Casement window sash lock
Hello, please help me identify this part to fix my casement window. I tried browsing your parts, but couldn't find something that matched exact dimension. Outer dimension is 4.25" long, and the inner part is 3-15/16". It seems standard, but having trouble locating. Thank you! In dire need of fr ... (cont.)
Handy Person
philadelphia
Jun 4, 2018
Handy Person from philadelphia
Jun 4, 2018
window latch. 4 5/8 long, 3/4 wide. no markings
Looking to replace this broken latch, you can see the hole where it goes in the window.Thanks for your help.Best,Kevin
Home Owner
Minnesota
May 11, 2018
Home Owner from Minnesota
May 11, 2018
Windsor Windows
I don't know model or anything. We need 3 of these latches. Can you help?
Quick Learner
Haslett, Michigan
May 8, 2018
Quick Learner from Haslett, Michigan
May 8, 2018
Window locking mechanism in right opening window.
I can find a name on the window. "Truth 31272" is stamped on the hinging arm that opens the window. The handle broke off when locking the window and I'm trying to determine if I can but a replacement unit.
Quick Learner
May 2, 2018
Quick Learner
May 2, 2018
Certainteed window latch
Hi the latch broke on my window. I have attached a few photos of the good side and broke side. Hopefully, you have the replacement part.
Quick Learner
Brooklyn NY
May 1, 2018
Quick Learner from Brooklyn NY
May 1, 2018
Bay window lock
Those are the different parts of the lock.
Handy Person
VANCOUVER, BC
Apr 30, 2018
Handy Person from VANCOUVER, BC
Apr 30, 2018
Home Owner
New york
Apr 30, 2018
Home Owner from New york
Apr 30, 2018
Looking to replace all of these parts
Hi there I need to replace all of the parts for this bow window. I do not know the window manufacturer. The window lock has no part number on it. The crank mechanism has the numbers 30905 on it and the crank handles have the numbers 40083. I would need two left side of everything and two right side ... (cont.)
Quick Learner
Apr 24, 2018
Quick Learner
Apr 24, 2018
Window replacement hardware
Hello, I just learned of your company from a maintenance staff member who works in remote western Alaska, in St. Mary's Alaska. There are over 40 health clinics that were built within the last 20 years in remote villages locations throughout the Yukon Delta. All these clinics have windows like the o ... (cont.)
Home Owner
Minneapolis, MN
Apr 13, 2018
Home Owner from Minneapolis, MN
Apr 13, 2018
Broken Lock - UniFrame Crank-Out Window
Hi there, The locking lever on my kitchen crank-out window is broken, with the window locked shut. There are no identifying markings visible on the window, but I suspect it to be a UniFrame like most of the other windows in the house. There is not another crank-out here for comparison. If I could ... (cont.)
Quick Learner
Stouffville Ontario Ca...
Apr 12, 2018
Quick Learner from Stouffville Ontario Canada
Apr 12, 2018
casement lock
I can't seem to locate a new lock down for my casement window. The mechanism inside is stripped so I need a new one.Richard
Home Owner
Pittsburgh, PA
Mar 19, 2018
Home Owner from Pittsburgh, PA
Mar 19, 2018
Need multi-point lock for casement window
some time around 1995-1997 of so. Thanks, Dan
Quick Learner
Sacremento
Mar 16, 2018
Quick Learner from Sacremento
Mar 16, 2018
Crank replacement
Look at the photos and let me know what replacement work best.
Home Owner
USA
Mar 14, 2018
Home Owner from USA
Mar 14, 2018
Looking for handle
Hi I'm looking for the plastic handle in the pic below. Thank you, Vicky
Home Owner
South Glastonbury, CT
Feb 26, 2018
Home Owner from South Glastonbury, CT
Feb 26, 2018
Broken Latch
Believe to be 38-138 or 38-139. As both hole centers are same, how would I determine which part is correct and matching others?