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S385-24 24" Series 385 Channel Balance

Having issues with some of the sash balances in my Viking single hung windows. The pulley wheels at the base are cracking and failing. So I plan to replace them all. They were purchased around 2001. In 2003 I needed to replace a couple of the balances. Picture of tag is attached. They call them a se ... (cont.)

I need to order replacements for two Caldwell window channel balances as follows (photos attached): Stamped: 23 4 Caldwell IM Sash Non-tilting Sash weight 20 Lbs. Channel length: 24" Channel width: 1/2" Very similar to your searies S380 or S385 Top appears to be a 19-005 Shoe appears si ... (cont.)

I need to replace a window balance in my home. The window company, Philips Stayton went out of business back in 2009. Do you have a replacement balance in your catalog? I've attached photos of the balance. Thank You for your assistance. - Visa

1/2 inch wide by 24 inches long. String inside the channel snapped on 15 year old windows. What parts should I order to replace.

Hello, i have all the measurements but i'm unsure which one to order. most of the series on the order page look the same, how do i know which series to pick?

I am not sure if you received my post, I am looking at several lengths of the S-350 series units to replace older balances. Pleas let me know if these look correct and I will order some of the 24" and 28" to replace several window sets in my home. I will also update our HOA on the availability of ... (cont.)

Can you help me identify another channel balancer. Metal measures 23 5/8" long. Stamp on balancer says "23 9". To me, it look like 19-005 top and 15-004 shoe, but the bottom shoe looks a little different than one on your website. I also don't know which stamp option (sash weight) to select. This is ... (cont.)

I need a recommendation on what parts I need for replacement channel balances. My windows do not tilt.

Hi, I'm looking for a replacement for a Caldwell side load "block and tackle" window balance. It appears that the number "23-5" indicates the balance number (23) and the spring gauge number (5) indicating that it is designed for a 22-27 lb window, which seems right. I have indicated the dimen ... (cont.)

Hi, I'm looking for window balances for a Milguard 3-0 4-6 single hung window. The metal casing measures 24" long excluding the plastic pieces at each end. It measures 1/2" across the top where the writing appears and a little under 5/8 on the sides. The marking stamped on the balance is 23 4 ... (cont.)

I've attached several images. I have Series 385, because it's more than a inch compared to the Series 380. What stamp option weight range do I need? I'm guessing the 9-15 lb at 2320?( from the marking on the balance itself? The balance is 24 inches long, half inch wide. Thank you for helpi ... (cont.)

Hello, I have these balances on several windows. I have various damages to the upper guides, the window sash guides/balance hangers, and balance pulleys. I'm looking to replace all my channel balances but the stamps aren't listed anywhere I can find. The stamps read 29 6bsi and 23 9bsi. I have ... (cont.)

I have ALPINE windows needing parts. A. When I took the lower window out it measured 25-1/4 x 33-1/2. The pictures included are from this window. I have three more windows without the parts shown in the pics. I would like to order 3 sets once we id them. B. I also have two window without any p ... (cont.)

We need to replace several window channel balances. They are 24" - 2320. The Swisco site shows this window channel available in several different series. How can I tell which series my replacement part is? I have no other identifying numbers.

Good afternoon. my balances appear to have gone bad, and the also busted one of the little plastic stops off of the top of the window frame near where the top of the balance would make contact. I believe the top of the balance is actually what busted it out.My balance is 23" 9, which I assume is 90 ... (cont.)

The marking is 23 4 E0 Caldwell.

Should be rather straight forward.. stamp is 23-4 IQ Caldwell, channel length is 24", 1/2 wide. Milgard window, glass 36 X 23 double paned... no scale to weigh, so best guess.

I'm having trouble determining which replacement balancer to order. I have several non-tilt single hung windows in my home that are stamped simply 26 4 (BSJ sideways is also stamped) PA. Do I need to weigh the sash to determine the strength of the balancers/ Thanks, Jim

I have hurricane impact windows throughout the house and every window has become difficult to open and close. Some balances have fallen out. I want to replace the balances with your S385-24 balance but I have 2390 stamped on plus 26 BSI VP. You do not have a 2390 option. What do you suggest? ... (cont.)

I need to my window Channel Balances 23-3 KE5 CMC 45 Channel Balances he has a length 24 inch ,channel width 1/2 I ask for sending the order form, I will pay Thanks,Wojciech