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S385-24 24" Series 385 Channel Balance

I've narrowed down my selection to the S385-24 however I'm not sure as to the option. Judging by the stamp on the channel, I would think I needed a 2309 but since that's not an option, is it 2310? (Assuming that the last two digits are the weight.) I haven't been able to weigh the sash yet. Can ... (cont.)

Hello, i have a balancer that is 24 1/2" of metal channel but yours dont come in 1/2" sizes. would i want to do a 24" or 25"?

The slide is 23 inches long and the cord appears to be broken. Where can I get a replacement part?

What's the difference between a 380 and a385 channel balance. I can't tell from the pictures.

I have your S385-24 channel balance I need the plastic part that attaches to the window (alum)that the channel balance stops against. thanks

I need help to properly identify the exact balance I need to replace the ones we have. They are on hurricane windows in our house in Jensen Beach, FL. The metal track measures 24" and then add the plastic ends to get an overall length of 25 and 1/8 inches. I will send additional picture in anot ... (cont.)

I need help identifying the correct replacement window balance for two different non-tilting window balances. They are both Caldwell brand. They are identical in length and width: 24" long (excluding the plastic ends) by 9/16" wide. One is marked "23 3 LO Caldwell", the other is marked "24 4 LO Cald ... (cont.)

Looking to see if you have this part not sure on part number here are the numbers listed on the part i need 2 for each window one is 21in and the other is 24in 23 9 FU CMC 2 / 24 in 23 9 HU CMC 2 / 24 in (these two numbers came from one window) 20 9 IU CMC 2 / 21 in only one balance h ... (cont.)

Hello, Can't seem to find a window Sash Cam part that matches these, the ones I have appear to be much "thinner" than anything I can find on line. My home is in south Florida, and I'm sure these are the absolute cheapest windows a builder could use. The window channel balances are marked with 2320 B ... (cont.)

24" long 1/2-9/16" wide 5/8" deep 23 B stamped on them

I need the part number for this damaged balance. Your 33" series 385 option 3230 worked well for another window the last time I needed one. This current window is a smaller so I wanted to verify the correct part.

Having issues with some of the sash balances in my Viking single hung windows. The pulley wheels at the base are cracking and failing. So I plan to replace them all. They were purchased around 2001. In 2003 I needed to replace a couple of the balances. Picture of tag is attached. They call them a se ... (cont.)

I need to order replacements for two Caldwell window channel balances as follows (photos attached): Stamped: 23 4 Caldwell IM Sash Non-tilting Sash weight 20 Lbs. Channel length: 24" Channel width: 1/2" Very similar to your searies S380 or S385 Top appears to be a 19-005 Shoe appears si ... (cont.)

I need to replace a window balance in my home. The window company, Philips Stayton went out of business back in 2009. Do you have a replacement balance in your catalog? I've attached photos of the balance. Thank You for your assistance. - Visa

1/2 inch wide by 24 inches long. String inside the channel snapped on 15 year old windows. What parts should I order to replace.

Hello, i have all the measurements but i'm unsure which one to order. most of the series on the order page look the same, how do i know which series to pick?

I am not sure if you received my post, I am looking at several lengths of the S-350 series units to replace older balances. Pleas let me know if these look correct and I will order some of the 24" and 28" to replace several window sets in my home. I will also update our HOA on the availability of ... (cont.)

Can you help me identify another channel balancer. Metal measures 23 5/8" long. Stamp on balancer says "23 9". To me, it look like 19-005 top and 15-004 shoe, but the bottom shoe looks a little different than one on your website. I also don't know which stamp option (sash weight) to select. This is ... (cont.)

I need a recommendation on what parts I need for replacement channel balances. My windows do not tilt.

Hi, I'm looking for a replacement for a Caldwell side load "block and tackle" window balance. It appears that the number "23-5" indicates the balance number (23) and the spring gauge number (5) indicating that it is designed for a 22-27 lb window, which seems right. I have indicated the dimen ... (cont.)