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82-265 Multi-Point Mortise Lock with Face Plate, 11"

When we moved in, the locking mechanism of this sliding glass door did not actually fit, and the handle was broken.

I have had the lock fail on a Silver Line Patio door. I have received two statements regarding the door. 1) it is T series Silver Line 8080 SGD door and 2) it is a Series VI Silver Line door. The failed lock that was taken out of the door looks line your 82-265 lock with the exception that it had a ... (cont.)

The lock is broken and it will not pull back or engage.

Cannot get door to lock took unit apart and some metal came out. Want to replace it

Hello! Please help! My sliding door lock broke and I have no idea how to order this part as I have no idea what brand etc. I took it and went to lowes and they said they dont sell it and i have to contact the door manufacturer. So the only thing I found on the door is on the corner of the glass and ... (cont.)

Hi guys I'm looking for a door keeper for my Trinity patio door here are some pictures of the mortise look the I have , thank you very much

Hi, the handle for our screen door broke and need a replacement. I was told by Silverline/Plygem to reach out to Swisscom.com. Thank you in advance!

10" long just over 1" wide

There are no markings on any of the parts. We bought the house new about 9 years ago, and received a warranty for an "Silverline by Andersen" door, which I assume this is, although the warranty document did not have any information on the door itself. Someone tried to open the door from the outside ... (cont.)

Looking handle and inner hardware for this slidding door

Hi, I've been having some issues with my sliding door lock. The top and bottom latches both get stuck in the locked position. Once I am able to pop the latches open by wiggling the thumb key they operate smoothly. The latches also seem easier to open when I apply pressure above and below the latche ... (cont.)

I'm looking for a double lock striker plate, it's coming off of the 5800 Silver line patio door again I'm looking for the striker plate, I do have the locking mechanism, in addition, Where the striker plate is missing, there are four holes the furthest hole is about 9 1/2 inches apart, The two that ... (cont.)

I bought several parts from you early last year and one was the mortise lock. It seems to have failed again. The pin that touches the keeper when close is sticking. This was the same problem I had with the original part prior to replacing. What is the warranty on these parts since one year is very s ... (cont.)

Dear Sirs,Attached is a photo of my broken patio door handle wherein the latch has rusted out, the mortise lock has now slid down to bottom of patio door frame and the door handle connecting screws rusted out and broke when I tried to remove the handle from the door. So, I am looking to replace bot ... (cont.)

I need a dual lock and handle assemble. My handle broke, than my lock devise broke and now i need the complete assemble.

Hi - I am looking to replace the lock on my sliding door since the key has gone missing. I'm assuming I'll have to replace the whole handle. There aren't any part numbers on the lock/handle, so I'm not sure what additional information I can give you. Thanks!

Need the missing part.

this customer has asked us to find a replacement locking sliding glass door handle i have ordered 2 already 1 from swisco & one from you guys they both are too small 82-238 & 82-086i am including some pics as well this is for the army / national guard recruitment mobile unit & i have b ... (cont.)

Need part to replace broken lock on door handle or entire handle assembly. Photos attached

Need to find door handles that go with the 82-265 lockThe part that I need to replace is pictured below. Can you identify and help me get a replacement. The top hook is broken and will not move.? The distance between screw holes is 11 inches. The 82-265 does fit the space but does not fit my handl ... (cont.)