Viewing all customer Discussions for:
S395-33 33" Series 395 Channel Balance
S395-33 33" Series 395 Channel Balance
Handy Person
Port Orchard, WA
Jul 3, 2026
Handy Person from Port Orchard, WA
Jul 3, 2026
Broken Channel Balance
Hi, This is from a Milgard window. Only the bottom window opens. No tilt. 33" measuring only the metal bar. The side near the pulley has broken so a piece is missing. The following was printed on the bar. "32 4 HN CALDWELL"
Handy Person
Santa Rosa, CA
Sep 2, 2025
Handy Person from Santa Rosa, CA
Sep 2, 2025
32 3 Caldwell EQ
I need a couple of these Caldwell counterbalances. The overal length of the removed unit is 34" including the plastic ends. The length of the metal/aluminum portion of the unit is 33". Thank you, Greg
Handy Person
Santa Rosa CA
Dec 18, 2024
Handy Person from Santa Rosa CA
Dec 18, 2024
Broken Balance Shoes and Tops
Viking Windows installed in 1997. Stamped 3240. Length 33 in. 1/2 in width. Shoes are 1 3/32 Depth with no wings. Tops have wings. Need one set. What are you lubrication recommendations?
Home Owner
Rancho Cucamonga, CA
Aug 1, 2024
Home Owner from Rancho Cucamonga, CA
Aug 1, 2024
Window Balance replacement
Hello- I have a broken window balance I want to replace and need help identifying the part so I can order it. The reference number stamped on the broken balance is 32-3 0614 VBS. the balance is about 33 inches long. See attached pictures. Thank you, Warren
Home Owner
Plymouth, CA
May 14, 2024
Home Owner from Plymouth, CA
May 14, 2024
What hardware should I order?
Hello, I have several windows that are becoming very difficult to open. In the photos, I've put the numbers and sizes of the windows. The first window is 35"x70.5" and has HLC30-48x96 and 3230 bs1na stamped. The second one is 46"x58.5" and has HC35-54x95 and 2690 bs1na 29 stamped. Any help of what t ... (cont.)
Quick Learner
Texas
Feb 27, 2024
Quick Learner from Texas
Feb 27, 2024
I need this part please.
Ofs 33" long not counting the plastic end pieces
Home Owner
Arroyo Grande, CA
Nov 11, 2023
Home Owner from Arroyo Grande, CA
Nov 11, 2023
Need new channel balancers
Hi - these are for Viking windows - house built in 1997. Best I can tell the metal part is 33 1/16" long. The only markings I see I included a photo of? 32.9 34# EQ Caldwell and the other looks like 32 ? EQ Caldwell. Help! Thanks.
Quick Learner
Oct 10, 2023
Quick Learner
Oct 10, 2023
Window Balance Block and Tackle Identification Help
I tried using your online inquiry twice but keep getting failure notices, so I am trying this method.I have 2 33" Window Balances that are broken. I removed one to measure. Can you please assist me in proper identification?Stamped # is 32DS42. The window balance is 33" long with a 1-1/8" shoe measur ... (cont.)
Quick Learner
california
Sep 23, 2023
Quick Learner from california
Sep 23, 2023
Series 395 Balance
Please let me know the part name and number for replacement. The size is 33 1/8 in length.
Quick Learner
Moraga, CA
Sep 6, 2023
Quick Learner from Moraga, CA
Sep 6, 2023
Window Balancers
I need to identify the pictured spring and replace it.
Quick Learner
Oakland
Jul 21, 2023
Quick Learner from Oakland
Jul 21, 2023
Identification
Hi looking to identify and purchase 2 of these. 34 inch long. 9/16 apx width. Thank you! There are markings which read 3240 BSI/ME
Handy Person
Denver, CO
Oct 3, 2022
Handy Person from Denver, CO
Oct 3, 2022
Window balance
Hi, I need help with a replacement (1 pair). The markings are 3230 b.s.i BG. Hopefully the pictures help. Thanks in advance! Aaron
Quick Learner
California, USA
Sep 21, 2022
Quick Learner from California, USA
Sep 21, 2022
Atrium Window Channel Balance
Hello, I have a 20 year old Atrium Window (original with the building) and one of the cords broke and it slid down to the bottom of the window frame. The metal part is 33" long and 1/2" wide. given the age of the window, I'd rather replace both assemblies. I have more photos if you need them. I can ... (cont.)
Quick Learner
Tracy, CA
Sep 3, 2022
Quick Learner from Tracy, CA
Sep 3, 2022
Atrium Channel Balances
I would like to confirm the replacement parts for the Atrium channel balances that I have. All the windows in my home have the same end pieces as pictured so I think I need the S395s. Please confirm. Since I am unable to provide pictures for all the springs I need, would the option I select correla ... (cont.)
Quick Learner
Santa Cruz, CA
Jun 28, 2022
Quick Learner from Santa Cruz, CA
Jun 28, 2022
Viking Channel Balance question
This is my 2nd of 3 inquiries - all for different windows, I did not want to confuse with all photos and descriptions in a single request. I'm pretty sure I have the right part selected for our Viking single hung windows: https://www.swisco.com/33-Series-395/pd/Series-395-Channel-Balances/S395-33 ( ... (cont.)
Quick Learner
Indo ca
Dec 3, 2021
Quick Learner from Indo ca
Dec 3, 2021
Window balance
Length 33 inches of metal please give me your part number so I can order thanks ?
Quick Learner
Pleasanton, CA
Mar 25, 2021
Quick Learner from Pleasanton, CA
Mar 25, 2021
Viking balance spring
Channel is 33 inches long (not including plastic ends) Markings are: 3230 in large horizontal numbers Then B (or 8) SI in faint vertical lettering at the end of 3230 Then DL in small horizontal lettering after BSI
Home Owner
California
Feb 25, 2021
Home Owner from California
Feb 25, 2021
Window Channel balance replacement
Stamped on the metal is 32 4 IS Caldwell. The metal channel measures 33 inches long by ½ inch wide. What do I need to replace this?
Quick Learner
Washington
Sep 18, 2020
Quick Learner from Washington
Sep 18, 2020
Channel Balance Identification
I need 2 replacement channel balances but am unsure of which one is the correct one. Length of channel balance (not including the attachments) is 33in. The stamp on the rail in IMG-9556.jpg states '32 4 GP CALDWELL' Please link me to the correct item, thanks.
Quick Learner
California
Aug 24, 2020
Quick Learner from California
Aug 24, 2020
Need a balance for an atrium window
Hello, I have a window made by Atrium that slides up and down. It used to have a tether that snapped off and according to Atrium, I need a balance. They told me size is etched on the metal piece which can be seen in attached picture. Atrium told me Swisco will have this part. I am not able to locate ... (cont.)