Viewing all customer Discussions for:
18-124P Top Sash Guide Pair, Rollyson

18-124P Top Sash Guide Pair, Rollyson
Handy Person Chicago IL
Dec 16, 2025
Handy Person from Chicago IL
Dec 16, 2025
Caldwell 38 4 Go window balance
Hi, I have a window balance with the name Caldwell 38 4 Go. And left and right plastic parts that screw to the upper portion of the sash that press against the top of the balance when the window is closing. Would you be able to help me locate replacements for these parts please.
+5
Contractor Cincinnati, OH
Nov 18, 2025
Contractor from Cincinnati, OH
Nov 18, 2025
Sash Guide
Hello, Do you have the sash guide in my pictures? I'm not sure of the brand of the windows. Thanks
+2
Quick Learner Algonquin, IL
Nov 15, 2025
Quick Learner from Algonquin, IL
Nov 15, 2025
Window ????
I have a part that is on the top left and right side of window. I believe it holds the long springed bars (wrong name sorry) on left and right. This part looks like it has a left and right version and screws into window on both sides. I need a couple of each.
+2
Contractor Marshall va
Oct 21, 2025
Contractor from Marshall va
Oct 21, 2025
Top sash balance catch
This is a part that is screwed into the top of a metal frame with gasket insulated window. The balance is a channel balance. If you need any more information please let me know.
+2
Quick Learner
Oct 14, 2025
Quick Learner
Oct 14, 2025
Help with window track
I need help with identifying which tracks I need for my window. Tracks i removed measure 39” long and have a “3940” stamped onto them. Unfortunately both plastic ends of tracks are completely broken off.
+8
Distributor Gurnee Il
Sep 19, 2025
Distributor from Gurnee Il
Sep 19, 2025
34" Channel Balance keeper?
Hello, please see my pictures attached. This part goes with a 34" channel balance. What is it called and how much per piece?
+2
Quick Learner USA
Jul 3, 2025
Quick Learner from USA
Jul 3, 2025
Top Sash Guide
I need this Guide. Thank you.
Quick Learner Maryland
May 19, 2025
Quick Learner from Maryland
May 19, 2025
Trim and balance caps
Hello, these windows from condo built late 1990s. All the trim on inside is breaking every time you touch it. Thank you in advance for any help you can offer.
+2
Quick Learner Bedrooms or Maryland.
Jan 31, 2025
Quick Learner from Bedrooms or Maryland.
Jan 31, 2025
Window parts
Stamped with 3030. Unit is 1/2 inch wide. 9/16 deep
+4
Contractor Northern Virginia
Dec 30, 2024
Contractor from Northern Virginia
Dec 30, 2024
Window Channels and Caps
I need 3 sets (L & R) channel balances that are stamped: 30 3 CALDWELL KW and the associated vinyl corner-top caps that hold them into the side frame.
+4
Handy Person Newark Delaware
Dec 5, 2024
Handy Person from Newark Delaware
Dec 5, 2024
Channel balance
Hi, I have original windows 31 years old. They are none tilt, single hang. I was able to remove this pair of channel balance from one window. But some other windows I can see the one or both channels on the side up to the top. In that case, I couldn't lift the window to the top and then remove it. I ... (cont.)
+7
Handy Person Windows
Nov 20, 2024
Handy Person from Windows
Nov 20, 2024
Handy Person Williamstown New Jerse...
Oct 11, 2024
Handy Person from Williamstown New Jersey
Oct 11, 2024
Left hand right sided vinyl sash parts
Locate this part it attaches to the sides of the vinyl sash they are left and right for this type of holder
Quick Learner IL
Oct 9, 2024
Quick Learner from IL
Oct 9, 2024
Unmarked 22" balances. 1/2" wide need help with identifying for replacement
Looking for the replacement part for these window balances. They are 22" in length and 1/2" wide. I saw no markings on them. I have more pictures so if more information is needed please let me know. Thank you.
+4
Contractor Bel Air, MD
Aug 29, 2024
Contractor from Bel Air, MD
Aug 29, 2024
Sash guides for single hung metal windows approx 1987 circa
Hi,Looking for these LH, RH sash guides for older builders grade aluminum, single hung windows. They have non-tilt channel balances. I ordered what I thought were the right ones with a recent Swisco balance order but they were incorrect. I cannot identify them from any Swisco photos. I have replaced ... (cont.)
+2
Quick Learner
Jun 25, 2024
Quick Learner
Jun 25, 2024
Parts
This part's screwed with the window glass frame (both sides) to hold the channel balance in place
Quick Learner Manassas
May 23, 2024
Quick Learner from Manassas
May 23, 2024
Sash cam for my 2 inches frame window
Sash cam that my window balance on the top is broken. The whole is shown on the picture. Please let me know if you have one or make one
Quick Learner Pennsylvania
May 18, 2024
Quick Learner from Pennsylvania
May 18, 2024
5/8 top sash guide Caldwell window 300 series
Hi looking for this specific top sash guide for some old Caldwell windows.
Quick Learner Gastonia, NC
Feb 20, 2024
Quick Learner from Gastonia, NC
Feb 20, 2024
Aluminum window.
Not sure what this part is called. I need a left and right side. It's like a dust cap that also holds tip of balance in place.
Quick Learner Sunland, California
Feb 20, 2024
Quick Learner from Sunland, California
Feb 20, 2024
Plastic Window Channel Balance Sash Cams
Plastic Window Channel Balance Sash Cams, not sure of the fit and what size to get.
+4