Viewing all customer Discussions for:
62-014B Rivet
62-014B Rivet
Quick Learner
Rhode Island
Jun 30, 2026
Quick Learner from Rhode Island
Jun 30, 2026
Casement Operator
The arm which connects to the stud on the window is longer than the current broken part. Everything else is exactly the same. Is there another part or do I need to install the new stud bracket somehow?
Home Owner
Bayonne, NJ
Jun 8, 2026
Home Owner from Bayonne, NJ
Jun 8, 2026
Replacement window operators and lubricant
Hello. I need to replace a pair of casement window crank operators. I don't know the manufacturer, but they are from the 1990s. Both are cracked in the same place and interfere with opening and closing. Another pair of crank operators isn't broken but have become harder to open/close over time. Is t ... (cont.)
Home Owner
Indiana
Jun 1, 2026
Home Owner from Indiana
Jun 1, 2026
truth 40887b operator question
I looked thru the other question/answer post but mine seems a little different. Can you guys tell me what works to replace my operator? Thank you, Jamey
Home Owner
Minnesota
May 23, 2026
Home Owner from Minnesota
May 23, 2026
Do you guys sell the middle screw?
hi my name is Max and I'm looking for a metal screw it's in the middle. Do you know the part number and how do you take this off??? if you guys sell it please let me know. Thank you
Quick Learner
United States
May 14, 2026
Quick Learner from United States
May 14, 2026
Need 4.5 Arm Operator
Suggested 39-172, though his Link Arm is 4-1/2" and not 5" like ours. I guess cutting down and redrilling holes have to be done, thanks much.
Quick Learner
May 12, 2026
Quick Learner
May 12, 2026
Truth window operator replacement
I'm in need of replacement parts for this window operator. This is the Truth 40352 part. I tried the Trith Hardware Dyad operator 39-172 and 39-171, but the arms are too long on those and the window would not close. Is there something you have that is closer to the measurements I need? ... (cont.)
Handy Person
Harwich, MA
May 11, 2026
Handy Person from Harwich, MA
May 11, 2026
Truth casement hardware
The only numbers are on the inside of the white crank/handle. It says 30614 and 30893. The existing window from the interior has the hinge/pivot on the right and the latch/lock on the left. The "cranking" mechanism is stripped and the window does not function.
Handy Person
Whitesboro, NY
Apr 8, 2026
Handy Person from Whitesboro, NY
Apr 8, 2026
38-187 and 39-188 Arm Length Issue
I purchased one each of the 39-187 & 39-188 operators. These are shown with a 5" arm. The ones I need to replace are an older style and the arm only measures 4 3/8". What do I need to do to make these work? Or is there a direct replacement for these older operators? I have two(one right hand and ... (cont.)
Handy Person
Connecticut
Mar 30, 2026
Handy Person from Connecticut
Mar 30, 2026
Dyad Crank
I recently purchased a sash dyad crank to replace the old one. The screw holes on the old one were 5 inches apart so I ordered Product Code: 39-187. It installed easily but would not close completely. I realized after the fact that the old crank arm is roughy 4-1/2 inches long compared to the 5-inch ... (cont.)
Home Owner
3 Smokey Ln, Nashua, N...
Feb 9, 2026
Home Owner from 3 Smokey Ln, Nashua, NH 03062
Feb 9, 2026
Home Owner
Gibsonville, North Car...
Dec 30, 2025
Home Owner from Gibsonville, North Carolina
Dec 30, 2025
Casement window crank 3.5 inches
I am in need of a casement window crank 3.5 inches long. The smallest size that I have seen listed is a 5 inch crank. I cannot find any numbers or information on the old crank or window to know exactly what I need.
Contractor
Boston
Oct 17, 2025
Contractor from Boston
Oct 17, 2025
Window crank
The panel's of crank out windows left and right side needed, windows will open but can't be closed, I need an advice or the parts pls , thank you, Dan
Home Owner
New york
Sep 18, 2025
Home Owner from New york
Sep 18, 2025
Need replacement.
Can you please suggest the replacement for this piece. Thank you.
Quick Learner
CT
Sep 16, 2025
Quick Learner from CT
Sep 16, 2025
Need help with what hardware
I need help with what hardware I need to repair my window cranks
Home Owner
Montville, NJ
Sep 6, 2025
Home Owner from Montville, NJ
Sep 6, 2025
Casement operator replacement
Hello I am looking for a casment operator replacement for a window. It looks similar part #39-187 the Sash dyad Crank 5. The screw holes are at 5" separation but the arm on my unit is only 4.5" as noted in the picture. Will part# 39-187 still work? Any advice is appreciated.
Quick Learner
USA
Aug 4, 2025
Quick Learner from USA
Aug 4, 2025
Help finding Operator
These are the only pictures we have.
Landlord
Maine
Jul 13, 2025
Landlord from Maine
Jul 13, 2025
Casement operator
No markings on the window that I could find...
Handy Person
St. Cloud MN
Jul 9, 2025
Handy Person from St. Cloud MN
Jul 9, 2025
Do you sell these operators?
Need new operator to match these photos window was installed in 1995
Home Owner
Park Rapids, MN
Jul 2, 2025
Home Owner from Park Rapids, MN
Jul 2, 2025
Need 2 replacement sets please.
I need 2 Left and 2 Right for each of these. Hopefully they will work with the existing hardware attached to the windows. If not, I'll need 2 complete sets.
Quick Learner
OHIO
Jun 29, 2025
Quick Learner from OHIO
Jun 29, 2025
Fastener
Fastener (screw) fell out (shown in third photo). Need replacement.