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39-036 Truth Hardware Entrygard Dyad Window Operator

I need a truth operator detach clip. The one I have on the new casement operator is deformed and I can't get it to lock on the new stud plate I picked up from you awhile back. I tried using the old plate with the new operator, but the plate was bent..bad idea. Now with the new plate the clip is lo ... (cont.)

I have a Casement bay window where both the left and right operators are broken. I can not identify the brand of the window. Please let me know if you have any information from the attached images. Thank you!

Hello, Trying to find correct replacement parts for Caradco casement windows. There are two different style operating mechanisms. The smaller bay window, has Truth hardware with # 30637 stamped on longest part,about 4 1/2". One of the other windows has Entry Guard Truth #20755 stamped on it ... (cont.)

Hi, I have several Marvin Windows requiring replacement of the operators. The original hardware is made by Truth Co, and the hardware P/N 39-035 and 39-036 on youy website looks very similar to my present hardware. However I notice that one of the two lever arms has a different shape than the on ... (cont.)

I eyed up the old part and incorrectly ordered item number 39-155. Now that I took out the old part I see the new one won't fit. I can now see numbers stamped on the old crank: on the gear is 30844R and on the lever is 30842R and the word "TRUTH" is also stamped on the assembly. Could I return the u ... (cont.)

We have a casement window which needs a new crank. It is about 24yrs old made by Winchester / Bristol. I think it is about 31.1 inches wide per the sticker. We can't get the crank out easily and need feedback on that as well, but based on the attached images, can you assist us with determining which ... (cont.)

Carefully match up the operator you are replacing to the pictured 39-147 right hand or the 39-146 left hand. If you still have trouble figuring it out please feel free to send us a photo of the operator.

If part of the operator is still attached to the handle and popping out from the gear it sound like the operator is broken. If this is the case the operator cannot be repaired only replaced.

I am trying to install a brand new 39-036 dyad window operator (right). The window opens to the left. After installtion, the window closes but still leaves a 6 inch gap. Does the operator and window have to be in a particular position for installation?