Viewing all customer Discussions for:
Door & Window

Handy Person Columbus ohio
Jan 21, 2019
Handy Person from Columbus ohio
Jan 21, 2019
Casement window latch
No info on part with broken handle. Other windows show Norco or Wright. Distance between holes is 1 7/8 inches. Bronze type finish. Also sent pic of window location. Believe it to be 50+ years old.
Handy Person Calabasas CA
Jan 21, 2019
Handy Person from Calabasas CA
Jan 21, 2019
Channel Balance ID Question
I am looking for replacement window channel.I enclose the label dhr 20 for a 1500 series Milgard.27" I need 8 pieces . Please direct me to the correct item.Kenneth
Quick Learner Marco Island, FL
Jan 21, 2019
Quick Learner from Marco Island, FL
Jan 21, 2019
What Channel Balance do I Order?
metal channel is 37" in length. All plastic ends found crack and deteriorated. Imprints indicate 3640CF and 3640AE with the letters B.S.I. next to the numbers.
Home Owner Tallahassee Florida
Jan 21, 2019
Home Owner from Tallahassee Florida
Jan 21, 2019
Anderson Windows Balance Parts
I have broken balances on 20+ year old Anderson double tilt IGU windows. The channels are square and the feet are 1 1/2 inches. I cannot find exact replacements...especially the top part.
+5
Handy Person Oceanside CA
Jan 21, 2019
Handy Person from Oceanside CA
Jan 21, 2019
Window Balance Help
How wide is channel? How deep is the channel? Trying too match my old one
Home Owner Fort myers
Jan 21, 2019
Home Owner from Fort myers
Jan 21, 2019
Window part that holds balancer in place?
Holds balancer in place, no identifying marks on it, need replacement
+2
Home Owner Grand Rapids, MI
Jan 21, 2019
Home Owner from Grand Rapids, MI
Jan 21, 2019
Replacement casement lock
Need these parts for two k&k casement windows
Quick Learner Mississauga
Jan 21, 2019
Quick Learner from Mississauga
Jan 21, 2019
My window crank snapped!
Good day, I was cranking my window closed and bolt from the handle snapped and is stuck inside window crank mechanism. The only way to open the crank device seems to be some screws underneath it, and any tools I currently have do not fit underneath. I would appreciate any assistance you guys ca ... (cont.)
+4
Handy Person Minnesota
Jan 21, 2019
Handy Person from Minnesota
Jan 21, 2019
Series 351 or Series 390? Uncertain about Shoe Depth
Hello, I am trying to determine if I need a S351 or S390. According to your website the S351 has a 1" shoe and the S390 has a 1 1/8" shoe. The channel balance I am trying to replace has a shoe that measures 1 1/16". Which one should I go with? Thank you!
Handy Person VA
Jan 21, 2019
Handy Person from VA
Jan 21, 2019
Patio Door Handle & Lock
Hello, My lock jammed recently and was unable to open sliding door. The lock wouldn't release without removal of handles and pushing pin back and forth with screw driver while turning lock. I need a new lock and never had the keys for entry from outside, so need new handles and locks. Need everyt ... (cont.)
+1
Quick Learner Prairieville
Jan 21, 2019
Quick Learner from Prairieville
Jan 21, 2019
Need Help Replacing Balance & Shoe
I need to order a few of these replacements
Handy Person Florida
Jan 21, 2019
Handy Person from Florida
Jan 21, 2019
Channel balances (2) are missing from noon till window
I would like to buy 2 window channel balances for a fairly heavy Florida window unfortunately I do not have either of the channel balances that were in there to go by. I know the metal part of the channel needs to be 27 in Long. I have a photo of a window very similar which has channel balance code ... (cont.)
+2
Handy Person Boynton Beach FL
Jan 21, 2019
Handy Person from Boynton Beach FL
Jan 21, 2019
mid- 1970's sliding glass aluminum door
Have some sliding glass doors with rollers that appear to be built into the door frame - attached photo is the only part of the roller that appears to be removable. Roller still inside door frame inside molded part of the door and doesn't appear to be removable
Home Owner Colorado
Jan 21, 2019
Home Owner from Colorado
Jan 21, 2019
Help with lock for sliding glass door
Hi, Could you please help me find the right keyed lock for our sliding glass door? We bought Item #82-081, but it does not fit (4 15/16"). We need one that is 3 15/16"Thanks!Krista
Handy Person Southlake
Jan 21, 2019
Handy Person from Southlake
Jan 21, 2019
Alenco 2790 31
28 inch balance The metal is 1/2 x 1/2 or 5/8
+1
Quick Learner Orlando
Jan 21, 2019
Quick Learner from Orlando
Jan 21, 2019
Channel balance replacement
I need 29inch but do not know which option to pick? The only number stamp i can see on my broken one is ?28B USB?
Home Owner Indiana
Jan 21, 2019
Home Owner from Indiana
Jan 21, 2019
Need roller assemblies for this sliding glass door.
Door is in North River Homes modular. Door is approximately 6'x6',and is thermopane with plastic divider between the sheets of glass. The modular was manufacture in 1985. Both bottom corners of the moveable door have Phillip's screws in them with a hole above the screw. I can't see any identifying m ... (cont.)
Handy Person Seattle
Jan 21, 2019
Handy Person from Seattle
Jan 21, 2019
Milgard Window Balancers
I have 4 Milgard window balancers to replace, on your site under 27" I have located the the exact same one. The total length of the metal part is 27" long. How do I order?Thank youDoug
Quick Learner
Jan 21, 2019
Quick Learner
Jan 21, 2019
Window is disconnected from it's track
My window got disconnected from this part in the track and won't stay open or tilt out. Can this be replaced? They are patriot windows built by Ryan Homes
Home Owner jacksonville
Jan 21, 2019
Home Owner from jacksonville
Jan 21, 2019
want to purchase MORTISE LOCK for American craftsman 50 series
this is the part inside the moving door. I do not want a key. the mortise will be controlled by the finger latch on the inside. This is for the universal door so you can install it either way depending on the swing of the door. during the installation process if you flip the door over and move the r ... (cont.)