Viewing all customer Discussions for:
Door & Window

Home Owner Pompton Lakes, NJ
Jul 24, 2018
Home Owner from Pompton Lakes, NJ
Jul 24, 2018
Pella Screen Door
Need Pella Screen Door Roller Assemblies for Pella screen door shown in photographs.
+1
Purchasing Agent Georgia
Jul 24, 2018
Purchasing Agent from Georgia
Jul 24, 2018
Identify and purchase 4 balances
I am trying to locate and purchase 4 of these. I believe it is some kind of balance. 29" long. All windows are vinyl. Frames and windows with thermo pane double glass. upper window is fixed not movable. Lower window has two slide latches at top of frame near the outer frame that when slid retract th ... (cont.)
Quick Learner Mass
Jul 24, 2018
Quick Learner from Mass
Jul 24, 2018
Pivot shoe replacement
Picture is balance shoe(?) in s customers windows. What is the balance? How does it change out not like the spiral and channel balances I've previously worked on
Contractor MN
Jul 24, 2018
Contractor from MN
Jul 24, 2018
What is this one?
What is this one. Sorry the pictures aren't the best.
Home Owner NH
Jul 24, 2018
Home Owner from NH
Jul 24, 2018
Window crank for window
Need replacement cranks for my Nami Windows
Home Owner
Jul 24, 2018
Home Owner
Jul 24, 2018
Replacement 15 inch channel balance
LOOKING FOR REPLACEMENT 15" CHANNEL BALANCE FOR VIKING WINDOWS. THE NUMBER "1440" IS STAMPED ON THEM. WINDOWS ARE STAMPED "VIKING A.L.1(OR I) V.1.-1 (OR I) CLASS A". WINDOWS GAS FILLED AUGUST 1992. THANKS
Handy Person US
Jul 24, 2018
Handy Person from US
Jul 24, 2018
installation of 39-069
I was inquiring about the 39-069. Would like to know if this cover needs to be removed in order to install? If not, could you please offer some detailed instruction on how this item is installed into the window?
Home Owner Seattle, WA
Jul 24, 2018
Home Owner from Seattle, WA
Jul 24, 2018
Window Channel Balance
Trying to identify which balance I need to purchase. In looking at pictures i have narrowed down to S380, S385 or S395. But I can't determine which one of those. Thank you.
Home Owner Kansas City, MO
Jul 24, 2018
Home Owner from Kansas City, MO
Jul 24, 2018
EntryGard Truth Operator For Hurd Casement Window
Hello, We need to replace, what I think is called the operator, on a Hurd casement window. The right side looking out will crank out, but won't crank in. I attached images of the working side of the window (left). The part says "EntryGard Truth" on it. I also need new cranks and 2 plastic cover ... (cont.)
Quick Learner daytona,fl
Jul 24, 2018
Quick Learner from daytona,fl
Jul 24, 2018
1/2 " channel balance id
have 5 windows with 23" long balancers and 16 windows with 18.5" balancers can you id them and are the replacements available ?? the first 2 pictures are the top,the next 3 are the bottom the plastic is 1" wide thanks MIke
+2
Quick Learner Escondido, CA
Jul 24, 2018
Quick Learner from Escondido, CA
Jul 24, 2018
Unusual Channel Balance
It seems to be an unusual channel balance. It's marked with a 22 and a 4 as well as BSI. The hook that inserts into the channel looks different than others and I haven't found anything similar. I haven't been able to get a match yet. Do you know a suitable replacement?
+2
Landlord Westchester
Jul 24, 2018
Landlord from Westchester
Jul 24, 2018
Coil Balance Shoe
Good afternoon,I am looking for replacement parts for double hung windows. I believe one of the parts needed your company has it as product code: 15-175 the picture labeled as Z5Window part I.The other part II need assistance in identifying it, picture attached. Picture labeled Z5 window part III li ... (cont.)
+1
Landlord Encino, CA 91316
Jul 24, 2018
Landlord from Encino, CA 91316
Jul 24, 2018
Patio Door Lock Part Needed
Hi, I found the product on your website but need it in ivory: Multi-Point Striker Product Code: 89-030 Do you carry this?
Home Owner Tualatin, OR
Jul 24, 2018
Home Owner from Tualatin, OR
Jul 24, 2018
Milgard window replacement parts
Greetings Kara, We spoke on the phone this morning (7/24). Attached should be some photos of what I have for the channel balancer. I did find 2-3 pieces of plastic that I thought were the shoe, but maybe they are the top piece? The window is a Milgard double-hung window that measures approximatel ... (cont.)
+2
Handy Person bloomingburg,ny
Jul 24, 2018
Handy Person from bloomingburg,ny
Jul 24, 2018
Sash pivot bars that have disintegrated in my windows
window stash pivot bars that have disintegrated in my windowsI am unable to locate any tags indicating model or series of the window. I can tell you windows were purchased at home depot approx. 2016.do you have any suggestions that I could check that will get a general idea as to model. I need to o ... (cont.)
Home Owner Mississippi
Jul 24, 2018
Home Owner from Mississippi
Jul 24, 2018
Need to replace lock on aluminum window
We need to replace this lock on our aluminum window. The entire thing measures 2 and 7/8 inches and from center of screw hole to center of screw hole is 2 and 1/4 inches.
Distributor Dallas Tx
Jul 24, 2018
Distributor from Dallas Tx
Jul 24, 2018
Quick Learner Fresh Meadows, NY
Jul 24, 2018
Quick Learner from Fresh Meadows, NY
Jul 24, 2018
Handle lock for casement windows
The handle to let the casement window open and lock, now goes in too far when closed or locked. Is there a replacement for it or is there another part, like a stop that is missing?Also the up and down windows that I also have, never had a stop for when the bottom window goes up, so it hit the hand g ... (cont.)
Handy Person Wabash, Indiana
Jul 24, 2018
Handy Person from Wabash, Indiana
Jul 24, 2018
Need pivot bar as pictured
There are no names or numbers on the bar, nor on the window. I purchased the window about 15 years ago at Lowe's or Home Depot..It is about 2 5/8 inches long with three screw holes.James K
Home Owner Maplewood NJ
Jul 24, 2018
Home Owner from Maplewood NJ
Jul 24, 2018
Patio/deck door handle
Can you help me identify this brass atrium door lock. The latch on the handle is not working but the door still locks. I believe the entire part needs replacing. It looks like the Anderson #82-400 but there is no brand name on the parts that are showing.Thank you,Suzy