Viewing all customer Discussions for:
Door & Window

Home Owner Petaluma, CA
May 1, 2018
Home Owner from Petaluma, CA
May 1, 2018
Replacement Door handle/lock
Our door handle no longer works, and we need to replace. The only identifiying mark on it is the "The Atrium Lock" printed on it. Can you help?
Quick Learner
May 1, 2018
Quick Learner
May 1, 2018
Need Replacement locks
My name is ScottI'm needing 20 replacement window locks as pictured in bronze first choice or black second choicePlease respond that you can help me and I'll get you payment
Home Owner Dallas Texas
May 1, 2018
Home Owner from Dallas Texas
May 1, 2018
Will Your Screen Spline Work For Me
Hi there- I was referred to you Quality Screen in Dallas as I have old screen sliders and my spline is no longer made as it 3/8" or 380mm flat spline. I was told that your 11/32 X 3/32 spline would be compatible and work for my screens. Is this the case? If so, I'd like to order a roll from you, ple ... (cont.)
+4
Home Owner Titusville florida
May 1, 2018
Home Owner from Titusville florida
May 1, 2018
Quick Learner Florida
May 1, 2018
Quick Learner from Florida
May 1, 2018
Spiral balances don't work
I bought a set of eight S900-26's. They don't hold up the sash. I put a charge in them as I saw on your video. They don't stay up. When I put the old balances back in, they work but they make the same noise that made me want new balances. I did notice that the spiral on the old balance twists the ... (cont.)
Home Owner Massachusetts
May 1, 2018
Home Owner from Massachusetts
May 1, 2018
Cmech handle is broken
Door handle the only name on the part is cmech.It is broken, I need replaced.
Quick Learner Ohio
May 1, 2018
Quick Learner from Ohio
May 1, 2018
Need Replacement Spring Track
I need to replace this spring track. It is 30" in length. Identifying numbers: 30B RF BSI Photos attached. Please advise what I need to order. Bud
Home Owner USA
May 1, 2018
Home Owner from USA
May 1, 2018
Window /door parts Anderson
I need one of these replacement parts for my window if you have them please let me know thank you
Home Owner Minnesota
May 1, 2018
Home Owner from Minnesota
May 1, 2018
Pivot bar
I am trying to find this pivot bar, do you carry them?
Home Owner USA
May 1, 2018
Home Owner from USA
May 1, 2018
Need Help identifying window parts
I am in need of some advice/guidance with a window problem. A channel balancer in one of my vinyl single-hung vertical windows has been ripped out of the track (please see photos). The square notch in the track appears to have disintegrated. I am looking for a piece of hardware to go over it to r ... (cont.)
Home Owner Birmingham
May 1, 2018
Home Owner from Birmingham
May 1, 2018
Spiral balance questions
I have windows with the 850 Block and Tackle style balances. However I need 28-1/2" and 32-1/2" long. I see you saying to use the 795 series. What is the width of the channel of the 795 series? Want to make sure it will fit in the space I have which is 1/2". Also looks like their phasing out the 850 ... (cont.)
Handy Person Birmingham Michigan
May 1, 2018
Handy Person from Birmingham Michigan
May 1, 2018
Sash Controls 60-1255 replacement
Hello, I believe the part number s correct, or it could be 80-1255, do you have a complete repacement kit for this lockset by any chance? Appreciate any help!
+1
Quick Learner Des Moines
Apr 30, 2018
Quick Learner from Des Moines
Apr 30, 2018
Sash pivot
Hello. I am looking for a sash pivot bar that will replace this one. Please help.
Handy Person Illinois
Apr 30, 2018
Handy Person from Illinois
Apr 30, 2018
Jeld Wen Mortise Lock
Hi. I'm looking for a replacement for a double hook mortise lock on a Jeld Wen sliding door. The flange hole center is 12". The locking mechanism mounts to the flange with screws on 4" center. There's patent # 6264252 on the mechanism. Any suggestion for a replacement part? I really just need t ... (cont.)
Quick Learner Crystal lake il
Apr 30, 2018
Quick Learner from Crystal lake il
Apr 30, 2018
Window Crank
The crank is a Wright # 7703. The arm is about 13.5" and the hole spacing is 3".
Handy Person VANCOUVER, BC
Apr 30, 2018
Handy Person from VANCOUVER, BC
Apr 30, 2018
Home Owner
Apr 30, 2018
Home Owner
Apr 30, 2018
need window's balance
I need window's CHANAL balance W1/2" L31" for E.S.P. WINDOW See piocture please.
+3
Quick Learner Indianapolis, IN
Apr 30, 2018
Quick Learner from Indianapolis, IN
Apr 30, 2018
Pivot shoe for window
Don't know what this part is called and can't find it in the hardware stores...it's on a single hung window seems to be a coiled strip of metal that helps lift and hold window up.
Quick Learner Ohio
Apr 30, 2018
Quick Learner from Ohio
Apr 30, 2018
Screen frame connector
I have tried both of your connectors part #95-112 & #95-031. Neither would fit. They were too big but just barely. Any help you can give me would be great. I would need 20 connectors. Thank you, Carolyn
Home Owner Upton MA
Apr 30, 2018
Home Owner from Upton MA
Apr 30, 2018
Screen clip
Wondering if you sell this or can offer a similar replacement. Thanks